The service here wasn’t bad until I pulled up in the drive thru window and they advised me after I ALREADY paid that they don’t have biscuits and I said I’ll wait and they then proceeded to tell me it was going to be five more additional minutes after ordering and asked me to pull my car up because they have a timer on there window… the timer is to show how efficient they are taking care of customers and asking a customer to pull up so corporate doesn’t see that they are going way over there time limit is unbelievable… as well as the rude eye roll I got from the manager himself. I will not be moving my car up at all to save there butts from getting in trouble and I better not find my food messed with. No wonder we don’t raise the minimum wage for fast food the service is ridiculous.
Laurie K.
Évaluation du lieu : 1 Charlotte, NC
OMG — this place just can’t get things right! My takeout order was screwed up twice! The first time I got to the car and checked — it was wrong. Went back in, what I could see of the second order of chicken looked right. I got home and emptied the bucket only to discover the wrong, seriously over cooked chicken!!! I called to discuss the issue with the manager. I was very polite to her — and she was as rude and argumentative as she could possibly be to me. I kindly asked for her name so when I go back to get my correct order, I’d know who to ask for. There was dead silence, I asked again and she hung up on me! All she had to do was say sorry about that, just come in and we’ll get you taken care of!!! I had my reservations about stopping at this location tonight. It’s been over a year since we’ve dined here. We quit stopping here because they never got our order right and the service was just awful!!!(Nothing different, except new low level help) Well, I was overly optimistic & gave them another shot. I will not be back!!!
Jane T.
Évaluation du lieu : 1 Charlotte, NC
The counter staff are unaware of costs or menu items… One employee actual knows a few things — everyone else is just there killing time…
Brian W.
Évaluation du lieu : 1 Fort Worth, TX
Terrible. I stopped here for a quick dinner, as I had been craving fried chicken. I ordered a 3 piece meal with white meat. As you can see from the pic, the grilled piece I ordered was a 10th of the size(and gray, and dry!) of the other pieces. The coleslaw side had fermented and was absolutely foul.(no pun intended) the Mac and cheese was watery, not sure how this is even possible, and the biscuit was stale. No wonder this place was empty on at 630 in the evening. Needless to say, there are plenty if better options around. It’s Bo Time.
Jen A.
Évaluation du lieu : 1 Asheville, NC
Do NOT eat here! I agree with the first post. I went two weeks ago and the inside of my cup had brown soot or dirt all over it. When I called in to let them know, they didn’t even care. I will never eat at KFC again after that. I’m actually sorry I ever even ate there.