Cheddar’s Casual Café

Never cared enough to write a review before, than again never cared enough to seriously consider assaulting a complete stranger either until I went here.
They forgot about us. Argued about how long we were waiting telling me I was wrong. I showed them on the list they had when we arrived.
They than, due to what I assume was the result of unexplainable stupidity, argued that I was wrong. I than showed them how to do the simple math. (They struggled with the carry the one concept when doing addition)
Judging by the embarrassed look on the supervisors face I assume they finally realize just how stupid they sounded during the previous three minutes of arguing.
This is where I began loosing it. Not because they messed up. It happens. Not because how breath taking my stupid they were. It happens. I am a teacher and recognize that perhaps the education system had failed them. What made me and other members of my party completely lose our minds was their attitude.
Even after recognizing the mistake they refused to apologize. She was condescending and dismissive the entire time. Even after realizing she had the math abilities of a slightly delayed 2^nd grader, she felt that for some reason she was still just simply above it all.
To bring this whole rainbow of an experience to a climactic closing. They take our buzzer and tell us our table will be ready in 2 minutes. They than, while in possession of our buzzer began buzzing us obviously without us knowing. When we asked how much longer it would be, (after ten minutes) they said they had been buzzing us and gave away our table…
The manager was called. They refused to acknowledge every speaking to us about the table. . A few f-​bombs later, and a conveniently place security camera that probably saved their front teeth, and a 10 minute drive somewhere else, and I am finally eating my dinner.

I love the menu options and prices of Cheddars and have had many successful visits to the Asheville location. However, when my parents came to visit for a nice but simple lunch, we were all very disappointed. They had spent two hours in the car and followed it with a long wait to get bar seating and an extra 45 minutes to get our food after we ordered. The bar room is open seating so people may seat themselves when a table is cleared. This wouldn’t be an issue if the service kept up. we watched as three booths that could seat 4 or more people remained unavailable because the bus boy was visibly walking around the restaurant doing who knows what. When he finally came into the bar to clean, he was more focused on the tv above the tables than the people noticeably waiting. It was about 2pm so we didn’t expect to be treated like they were in a rush hour. However, our food took so long (simple– burgers and fries) that we got half off of our bill. Regardless of this gesture, the service was still pretty awful. The hostess seemed short and bored, we saw our waitress 3 times max, and it was someone from within the kitchen that finally delivered our food.
I would not go back just because we wasted so much time trying to be patient when it shouldn’t have been as frustrating as it was. Sincerely disappointed in the behavior of the people working there.

Terrible, Terrible Service. A friend and I walked in during lunch to enjoy a quick good lunch with a drink. Only having an hour lunch break it took them 15 minutes to come and get our drink orders. While the lady was there we decided to go ahead and order since we had to be quick. Of course we ordered a drink while there. Lets just say… our food came out before the drinks. So… no water, no tea, nor alcoholic beverage was brought to our table before our food. The restaurant was not busy at all, so we were confused on why we were waiting so long. We finally got our water and tea, while waiting on the alcohol to come. So mid way during our lunch we decided to cancel the drink order and she was like it was already made and expected us to pay for it. We politely declined and finished our meal, paid for our food and left. No pleased at all today

This restaurant has very poor customer service, manager Pam is the worst manger I ever spoke to, rude and arrogant and she in fact said she didn’t care what sort of review I write and to go a head and write it. My daughter and a few of her friends were dropped off to enjoy dinner as it was my daughters friends birthday but they were given a beeper #19 and the hostess said the wait is 20−30minutes but after 45minutes later still they were not seated and when I asked to speak to a manager they kept me waiting more than ten minutes finally the second time I was able to speak to the arrogant manager Pam she simply said she can’t do anything because they are busy, well then why lie about the wait time? It seems like they lie about the wait time in order get people’s business keeping customers waiting standing in line for over an hour, which would only lead customers to be aggravated and end up with a sour experience, I know that with this bad experience I will make sure my family and friends will never go back to cheddars, hey but «who cares as the manager Pam says»

I Love Cheddar’s. Its a good family friendly casual dining restaurant. Food and Drink prices are very reasonable and the portion sizes are what really gives you a bang for bucks

First impression of this restaurant was: comfortable, casual. Our server was lovely. But this place is a hot mess. We were seated at 7:30 and waited 30 minutes for our cocktail order. At 8:30 we asked to speak to manager. Our meals arrived at 8:40. We should have left bc what they brought out was pure slop. The «Cajun Alfredo Pasta» was disgusting. I am giving them one star because one meal, (fried catfish) was good. They may serve somethings well here, but stay away from the pasta! I just don’t know why it took more than a hour to serve a lousy dish that was not even fresh!

My food came out fast and great taste. The waiter was very nice but seemed to have an attitude but it was do-​able. I definitely will go back. I had the Dijon Chicken. I was satisfied.

This was an awful mistake spending my money and time. We ordered catfish and a white fish platter was brought out. When requested a manager, the manager came out an questioned our ability of knowing catfish from white fish. Heather was the manager that spoke to us in a very condencing manner. WHAT… IM KEEPING YOU IN A JOB BY PATRONIZING YOU… Big mistake tonight Heather. My server was wonderful and gracious..

They took away my chicken and waffles! As if that’s not enough to tank the whole review, just the entire experience was terrible. The service was entirely too slow. Our waitress had 3 tables full, and we saw her maybe 4 times, including the time she brought us our check. I had ordered the nachos and waited for a while, when they finally got to the table I had time to bite into one and comment that it was cold, and then our food showed up! Isn’t it an appetizer for a reason? Listen, Cheddar’s has always been good to me, but this time… This time not so much.

I have been going to chedders for three years and used to love them. But for the past year and a half dinner has been HORRIBLE!!!
After my first bad experience I tried to give them a chance by ordering my food to go on the way to work. I called ahead and put in my order 30 prior and was told the food would be ready in 20 minutes. Once I arrived I stood there and waited for about 35 minutes which mad me late for work. Then when I spoke with the manager to tell him my complaint I was told that’s just how things are when they are busy.
My last and final experience I ordered a chicken pot pie which turned out to be undercooked and my rolls were burnt.
I will never give this restaurant another chance. And would NOT recommend it

OH MY GOODNESS!!! The food here was quite delicious, I don’t know if I was very hungry or the food was prepared with thoughtfulness. I think it was the latter. I am familiar with this chain because my hometown has one and I love it. The service was ok, it could have been better but the food did make up for it. I ordered steak and ribs. The steak needed no other sauces other than what it was cooked in and the ribs were so meaty. I couldn’t devour them fast enough. I ordered broccoli as well and it was delicious. I thoroughly enjoyed this meal. I wonder do they cook this good every day or was it just a good day to visit. Either way I can’t rave enough about my food. The waiter wasn’t as attentive as he could be but it wasn’t a big problem. If I lived in Charlotte I could see me eating here quite often. It’s a win-​win situation, you get good food and at a great price!!!

University blvd Charlotte nc… Cheddars… service and food was no way pleasing! I have tried this one twice and was very displeased… The Cheddars in Gastonia is much better…

There on a Tuesday night, ate at the high top bar area. Waiter was prompt and friendly. I give the waiter five stars, assuming he was not supposed to bus the tables … when i left I noticed all the tables covered in dirty dishes, no customers. Weird.
I ordered blackened salmon with broccoli and southern green beans. The veggies were great, but the fish had a not so fish flavor … i should have sent it back. It is like they meant to coat it with something, but messed up. Oh well, i just wont go back.

For what this place is, it was great :) this review is mostly for DeAndre because he was one of the best servers we have had! He was super nice and very attentive. We tried to let a manager know at the end but he was tied up in the kitchen (which is probably why the food was great too!) so we just wanted to put our compliments out there! If we go again we will definitely request DeAndre!

It was busy and crowded so I took that to mean good food… I was wrong. First I asked for the chicken and waffle… had my mouth geared up for a waffle and the waitress comes back to say that they had chicken but out of waffles… I don’t understand, on a Sunday afternoon when people are coming in for brunch, im going to need you to have waffles.
Okay so then I order salmon which tasted under cooked… it was too soft. I wasn’t expecting it to be burned but it tasted weird, like it needed to be left on the grill a bit longer. So, now I’m 0 – 2.
Then I get the loaded potatoe skins… they too tasted too soft and bland. No seasoning or flavor, just cut strips of potatoe with shredded cheese and bacon bits — I could have made that at home. That’s it. No salt. No chives. No pizzazz. So, again, 0 – 3.
Then I try the cookie dessert. The picture looked great but what I got wasn’t all of that. The cookie was puffed up instead of flat like a normal cookie. It looked good but wasn’t great. 0 – 4.
I did try the apple pie from a friend and that was good.
I won’t eat at Cheddars again.

The food was really good. The service was stretched thin, it wasn’t bad service, it was just that there wasn’t enough servers for a Saturday night. I do want to return as their menu was really extensive.

We had never been to this particular location, but have always enjoyed eating here. The food at this location was really good, although the service was less than good. It was a busy night and our server seemed to be very distracted. Management was overheard telling servers to get on the food, because it was backing up in the kitchen.

My usual keywest chicken and shrimp. I always order without the pico and of course she brings it to me anyway and as I tell her it’s incorrect she continues to hand me my plate and says well I told them no pico. My whole family’s order was here so I just picked around it but I wasn’t happy

I’ve been going to Cheddar’s for years and it has always been on point! An absolute must are the honey butter croissants! You will be hooked aftert he 1^st bite! Trust me. You don’t want to pass these up.
Also if you’re looking for a tasty adult beverage you definitely should try the Pain Killer. It’s pineapple coconut rum goodness! There’s also a two pain killer max so you will feel a little warm while partaking ;)
Now on to the food… EVERYTHING I have ever ordered has always been good. I would highly recommend the ribs and shrimp, spasagna, cheese sticks, tilapia, tortilla soup, chicken Alfredo and what I like to call the Cookie Monster! Sooooooo good!
This place is total comfort. If you’re looking for a delicious filling meal this place is it
I will say it’s a little on the loud side because it’s always packed because the food is THAT good! but once you get situated you hardly notice. Or just order the pain killer and croissants and you definitely won’t notice.
P. S. If you are a ranch dressing lover like myself this place has some of the best I’ve had!!! Seriously. I don’t play about my ranch.

Food is not as good as the location in Gastonia. neither is the service!
This location tried to give a much smaller portion of salad that Gastonia. .that is until we requested more as it should’ve been in the first place. Guess they tried to pull a fast one but didn’t realize we are regulars at the other location.

This bonus edition of Excited about Eating takes us to Cheddar’s Restaurant in the University area of Charlotte. This casual family restaurant, founded in Arlington, Texas boasts that they want to «be a great restaurant that serves quality food fresh from the kitchen in a friendly, comfortable atmosphere at a fair price.» I believe they accomplish this.
For lunch I chose the Homemade Chicken Pot Pie served with a fresh Caesar salad. The Pot Pie was full of chunky chicken, potatoes and vegies, and a tasty cream sauce. The crust was flaky, golden brown, and just the right thickness.
Dora here. Candy pecans, honey lime dressing and a finger-​licking-​buttery croissant jazzed up an ordinary salad to over-​the-​top for me, and I could drink a gallon of their unsweet tea.
I would rate this restaurant five forks out of five for a family friendly restaurant serving outstanding food.

Cheddar’s is a much better alternative than many other chain restaurants in the area (applebee’s, chili’s, TGI Friday’s, etc.) It has all of your staples like burgers, chicken, seafood, sandwiches, pastas, etc. Cheddar’s has a little bit more of a southern flair than other chain restaurants. Not soul food by any means, but just more a more «homey”/comfort food feel. I have had an entrée from almost every «section» of the menu at this point. The portions are always HUGE and the food always tastes good. Also, I think the prices are CHEAP! I am always surprised when the check comes how much food we’ve ordered and how cheap it is.
Salads come with a croissant that has a honey drizzle on them that is AMAZING. So delicious. You can also order 3 of them separately. I would highly recommend them.
The service here is usually pretty hit or miss. I’ve gone and had great service, but other times I’ve gone and had TERRIBLE service.

For the price, this is one of the best restaurants you can find. Good selection of tasty, affordable entrees and a healthy selection is side vegetables. The desserts looked really good too, but I was too full to eat any. Great price performer.

Came here on a Saturday night needing some good food after a business conference as I was at the point of being hangry. My man, my mom and I walked in and you could tell the food here had to be good ’cause there were a bunch of people waiting for a table. To our surprise, however, we were told the wait would only be between 11 – 17 mins which was awesome!!! So we waited for literally 5 minutes and a very pleasant server walked up and told us there was seating available in the bar area — which means we didn’t have to wait!!! Yay!
Within minutes our server, Xavier, came over and took our drink order, and we also ordered the spinach artichoke dip. By the time he brought our drinks, we already knew what we wanted to order… Fish tacos, Dijon Chicken and Mushrooms, and Steak & Shrimp. He barely walked away to put in our order before he came around the corner again to bring out the spinach and artichoke dip. Phenomenal!!! Ooey gooey melted cheese with spinach, topped with a dollop of sour cream, along with freshly made chips, and a side of salsa. Ya, we devoured it pretty quick!
Minutes later, our food arrived bubbling hot from the kitchen, smelling divine! Everything was so flavorful and tasty, we nearly licked the plates clean! Needless to say, the service, food, and atmosphere was absolutely great!!! We came in extremely famished/​hangry, but we definitely left satisfied and happy! Well done, Cheddar’s, another group of happy customers!
P. S. Anyone that gave Cheddar’s a less than perfect review must’ve gone on a terrible evening; or perhaps your tastebuds misled you… So try it again, you won’t regret it!

As many times as I’ve been to Cheddar’s over the years, I can’t believe I’m just now getting to writing a review.
If you must go to this place on a weekend, go early as possible, otherwise find a seat and get comfortable waiting. Although this advice is pointless on Sundays because it’s pretty busy from open to close due to the church crowd.
Personally, I don’t find the food worth waiting no more than 15 minutes for. Also the service is nothing special.
Cheddar’s offers all the typical American food: ribs, salads, burgers, chicken of all kinds, fish tacos, etc. My favorites are the honey croissants, bourbon glazed salmon, and the key west chicken and shrimp.
It’s a good place to grab a good, hot meal but nothing remarkable.

Well… this makes me sad, but Cheddar’s in Charlotte is only getting 2 stars from me and it’s solely based on service. I was in town for a meeting and a few of us decided to grab a bite before I left town. Everyone agreed on Cheddar’s because we typically enjoy the food and you can’t beat the prices.
We were seated immediately, but we sat in our seat for about 25 minutes before a server came by to introduce themselves or get drink orders. Two members of our party were there before we arrived so that was about 30 minutes. A hostess came by an apologized to us and said she’d have the manager take care of our appetizers for the wait. Later our server came by and he was very nice. He was apologetic, but he didn’t have to be. We weren’t seated in his section, the hostess asked him to take care of our table.
The food was good. I usually get the Key West Chicken and Shrimp, but this time I ordered the Mango Talapia with carrots and broccoli casserole. I also had edamame. Everyone at our table was pleased with the food. The group seated behind us encountered the same problem. They hadn’t placed drink orders or met their server. The group complained and we shared that we’d just encountered the same issue. Cheddar’s was surprisingly over staffed that day. Everywhere you looked there was a server, but apparently the section assignments were wrong. The manager came out to the group seated near us and began to explain as well as help the servers get orders.
By this time, we’d all finished our food. We were patiently waiting for our bill, while we watched the madness unfold behind us. It took us another 15 minutes to get our bill and the appetizers had not been comped. Everyone was ready to go and paid quickly without even bringing up the promise the hostess made earlier.
I think the food is always good at Cheddar’s, but this is the first time I’ve experience such poor service with so many servers on staff. Stop by if you have time, seriously, about 2 and half hours is required.