Fox & Hound Pub & Grill

Averie Ennis is the best waitress. She is friendly and loved to interact with customers. Always kept our drinks filled, with a smile on her face. Deff will come to this location again just to have her serve us!

customer service was not so good. Had 3 different waiters come to the table. One of which didn’t put in an order so we waited 30+ mins for food that was never even coming. And no one came back to check if everything was set. When they did come back they didn’t take our finished dishes or refill water.

I wish I could give this place a zero! It was super loud and had to ask for the music to be turned down (off because it’s either off/​on). Waited 10 mins to order a drink. Had to ask for refills! Waited 45 mins for food and only got it after asking for it. Had to get our own silverware & napkins. Poor service!!! Waiter had major attitude! Manager was accomadating but doesn’t make up for poor service.

Disappointed in this place. I wanted to take my wife out for dinner. But they charge $ 10.00 for a stupid UFC fight. Nice way to lose business.

Chose this location the night UNC played Syracuse to watch the game and have some food. The drink specials were pretty good and decently priced. The service was slow which was understandable because they were kind of busy, our waiter tried his best. The food was just average nothing to write home about and the atmosphere was good. We will definitely go back to this location again.

This is one of our favorite local gastropubs to hit up… food has been consistently good (chili cheese fries!) and the beer selection is enjoyable too. We had a great conversation with one of the managers during a visit and he was clearly a huge fan of beer, which shows in how well the place is run. Service has been good and there are plenty of TVs for catching multiple games/​sports at once.

It has been a few years since I’ve stepped foot in a Fox And Hound Bar… some things have changed while others remain the same… the service was great and the food was good, they were not the reason for my three stars… my complaint is the lack of low level seating. I am a handicapped individual so the high seats are a little bothersome for me… we went on a not so busy night and there were no low seats available. only high chairs and high booth seats, so I was a bit uncomfortable… also the seats are rather torn apart. floor was rather sticky and/​or slippery depending on where you stepped… same with our table, just wasn’t cleaned with much care.
As I said service was great, the food was good not great… I ordered fish and chips, something I’ve ordered a lot at other fox and hounds… I was able to sub out my Cole slaw for a second order of tater tots. instead of fries… fish was great and the tater sauce is good, may not be house made… tater tots were cooked poorly on some and good on others… crunchy or soggy, depending on which pile you took from… it was a TON of food. more than I could finish, but they had these mason jar desserts that I could not pass on… they were limited time so I am not sure how long they will be around for…
We will be back, I can’t not come back because of seating… but I hope in the future this is something that can be addressed

I am usually not this dissatisfied with restaurants, even if I have poor service, but this place is an exception. Our waitress acted as if she were intoxicated, asking us several times to repeat our order without writing it down or repeating it back to us to confirm.
I then caught our waitress in a lie. I specifically ordered corn tortillas for my chicken tacos and flour tortillas were what came out. When I asked about it, she then told me «the ticket definitely said flour tortillas, so they’re probably flour» I responded with «I ordered corn tortillas because I can’t have flour». She went to the back to ask the cook what he made, and came back out saying «I definitely put corn on the ticket and he made it flour tortillas».
To top it off I also ordered chicken nachos, and they came out cold. My chicken and cheese were cold and hard. I will not be coming back here. Sorry Fox n Hound.

Food is good, but the service is slow. Waited 45 mins on a takeout order for wings when there was only maybe 20 other people in the restaurant who were sitting at the bar. Saw numerous servers leave several times out the back door to smoke cigarettes instead of tending to customers. The server informed me that the reason my order took so long is because they forgot to put my order in when I called, and didn’t inform me of the issue until I had already been waiting for an additional 30 mins on top of the 25 that they had estimated after I called in.
If you are wondering why your tips are struggling and you can hardly maintain 400 $ a week at your job, you should probably take into consideration the value of work ethic and pride you put into your job. The reason that no one takes you seriously is because you can hardly take yourself seriously and complete the simple task at hand.

Came here the other night for the playoff game with the boyfriend. I really enjoyed myself. It has an at home vibe.
Service was great. Our server brought out the food quickly, grabbed beers quickly, and was really personable. It was busy the other night so I have to give the server thumbs up for managing the craziness.
They had a ton of drink specials. We just stuck with NoDa beers on tap. The beers were cold, delicious, and reasonably priced.
We didn’t order any entrees. We went with the mozzarella sticks and the chicken quesadilla appetizers. The mozzarella sticks were great. The chicken quesadilla was one of the best I’ve had. I would come back just for that quesadilla. It’s pulled chicken and not chunks of chicken which completely changed the flavor profile.
Overall, this is a great place to venture out to if you just want relax with good company.

Good atmosphere. Half of martini’s on Wednesday! Mediocre food. Definitely a flavorless spinach and artichoke dip!!! Burgers and fries normal franchise taste.

Lunch on Sunday afternoon was blah. Chili wasn’t even warm when it came out and tasted like straight chili powder. The French dip had no flavor whatsoever. Our server was great but that was about it. I won’t be back.

Worst customer service i have ever seen. I have sat for 30 plus minutes before i was greeted and served

Let me start this off by saying I’m a very forgiving customer. I’ve served in restaurants from the cheap, under $ 10 meals to high end fine dining in DC so I get that service is not always 100% at times. But let me say that the service I had today was awful. We saw our server Chante a grand total of three times… Once for drinks, once to order («what do you want,» she asked us without even a hello) and once when she ran our cards AFTER someone else brought us the check when we asked them.
We finished eating at 5:08… we got our check at 5:28. In those 20 minutes, we watched her dance in the kitchen, stand at the bar, check her phone at the hostess stand numerous times, stand with with her coworkers on the floor and walk by us more than 5 times with no acknowledgment.
With only 5 tables in the place (and 5 servers) I can’t imagine she was overwhelmed.
On the food side– very mediocre. Nothing I’d go out of my way for again.

Warmly greeted by Vanessa upon sitting at the bar. I asked a couple of questions regarding the beer selection and she made a recommendation. They have a good selection of beers both draft and bottles so it is nice to get a recommendation when you first arrive. (Get the first one poured and then relax and actually READ the beer menu.)
Anyone can be nice when there aren’t customer concerns… It is the true judge of a place with their reaction to a negative situation. They get 5 stars for a great attitude and quick resolution.
Ordered a beer and the flavor was «off». Let the bartender know. With a big smile she apologized and quickly offered an option for resolution. She also let her manager know. The manager personally checked the situation and verified that something was off and replaced the beer with another apology for the inconvenience.
I’ll definitely come back the next time I’m in town.

This edition of Excited about Eating takes us to the Northlake Mall area and to Fox and Hound Pub & Grille.
This tavern features typical sports bar food, including chicken wings, fish n chips, and burgers.
Dora here. Early birds again. Instead of closing the bars, we open them. :)
Because of that, service was attentive and the food arrived before I guzzled half my iced tea.
The Biergarten pretzels, two baked and salted Bavarian-​style pretzels with a side of queso were soft, not overly salty, and the queso kicked in a good way.
I ordered the Blackened Fish Tacos, cod fillets with coleslaw, cilantro-​lime sour cream and pickled red onions.
These tacos were great. The spices on the fish and the freshness of the coleslaw caused the whole taco to work together. My only regret with these tacos is the cilantro-​lime favor should be more prominent.
Dora here. I. Love. Chili. So if a restaurant offers chili nachos on a menu, I’m all over it. But these Nacho Muchos were mucho on the cheese, slim on the chili. No layers of flavor, in some spots globs of cheese. Cheese lovers will be in heaven with this nacho platter, but I prefer a bit more… beef. I salivated over tasting the lime sour cream, but that didn’t materialize. Overall, good nachos, but didn’t quite quench my chili taste bud.
We rate this restaurant 3 forks out of 5 for a family friendly restaurant serving good food.
~Ernie & Dora Hiers, Fiction Faith & Foodies Blog

Here for a corporate event. Food was better than expected. Service was fair. The place was really loud.
From the hotel pans, the best bite had to be the wings. The chicken was not overcooked and still moist. Crispy skin too. The buffalo sauce had a little tang to it but not much heat. Bleu cheese dressing on the side was largely devoid of any chunks of cheese.
Honorable mention goes to the spinach & artichoke dip. A little better than the Costco variety but the chips were a bit salty and that made the dish.
So-​so ribs and cheese sticks. The soft pretzels weren’t a very good choice as they dried out pretty quickly on the buffet. The bar cheese sauce that was with them but this offering may be better suited to table service than a group gathering.
Good beer list. Lots of draft options.

Service food excellent, I order the classic hamburger it was ok I probably could have cooked it better at home. They had a special on the drinks today, which one b was a Margarita I will say it was good. Love going to a bar that has the bomb bartender that can make drinks.

I would hate for you to order food late at your local Fox and Hounds in Huntersville.

Bartenders have no idea what bears they have or what those beers are. This matters because it is craft week. I am not a beer snob so I need to know what is out there and not just a name. Beer names are terrible, they tell you almost nothing about the product.
If you are drinking mass produced beers then go at it. If you want to try something new then you are on your own. Go to flying saucer or Taco Mac instead, you will get far better bar tenders.

A live sports bar at night. Stopped in to watch a basketball game (UK v. ND). Very live sports bar atmosphere with a crowd that came to cheer. Despite there being several open and clean tables, there was a 15 minute wait. I assumed there weren’t enough waitresses, but 15 minutes later, we were seated at one of those same tables. We only ordered appetizers, I having the bacon cheese fries and spinach artichoke dip. My fries were good and the cheese was melted and stringy. The dip was cool, so I asked if it could be heated. The waitress obliged, but they probably spit in it. I’ll never know. Overall, not a bad experience. Come here for sports and drinks, not food.