Tgi Friday’s

One star for the nice waitress. Otherwise the food was bland, nothing special. And way too expensive for the amount of food. And it was too loud!

Should have Unilocaled this place first. It lived up to its other poor reviews. Slow service, but friendly. The food was average. The chicken and shrimp came on a sizzling platter with burnt cheese spattering grease on my t-​shirt. The chicken was overcooked but edible. When you’re on-​the-​road traveling your food options are often chancy. I’ve learned my lesson to Unilocal first.

Worst worst worst service in the world! Been here three times and it takes 25 min to even get a person to your table then another 20 to get your drink back!!! Food is usually good but that’s if you ever get it!

WORST SERVICE EVER!!! We stopped to have a beer before going to our hotel next door. Our waitress did actually speak to us. As she was walking away from our table, she said «I will be right back.» Then she just disappeared for a while then just walked past our table without making eye contact. My husband walked to the bar and, after a very long wait, finally got us a beer. Also, there were several tables that were uncleaned when we got there. They were still uncleaned when we left. We did not check ratings because we were just getting a beer. Next time, I will definitely check the ratings no matter what. Lesson learned. Sad that anyone would be so rude.

This is by far the worst experience I have ever had at a Friday’s. This was my second and last time at this location. The soup was Luke warm. The chips on the salad were stale and the chicken was dry. The service manage to be worse than the food

If it was possible to give no stars this would have been my choice. The food was lackluster to say the least but the service was outstandingly horrific. After waiting almost 40 minutes for our food to arrive with nary a server to explain the debacle our food finally arrived. Still no acknowledgement of the long wait for the food although it did arrive hot. It’s temperature is about the only positive thing I can mention. My 3 pattied big burger arrived with a single lonely little patty covered in a heaping amount of pungent onions. Had I not requested no onions this may have been a good thing. As I look over at my daughter’s chicken and shrimp sizzler I saw a familiar sight. Onions. Had she not requested no onions this again, may have been a good thing. I inquired as to where my other patties were from my long lost server and she said she could take away my meal and have it fixed. I said thank you anyway I’ll keep what I have but would love it if you could bring me back the correct burger. I was afraid I may suffer from starvation before the correct burger arrived. After a few moments there’s a man standing at the end of my table staring at me. Didn’t say a word just stared. I looked up and said, «Yes?» He replied with, «You had a problem with your burger?». I explained to him the situation and his response was nonexistent. With a mere «Sooooo… Do you want to keep your burger then?» My $ 14 hamburger that could have been a candidate for carbon dating as it was cooked to oblivion (I told you it was hot) was less than stellar. As well as the rest of my family’s dinner. What I can only assume was the manager explained a lot of why this place has averaged 2.5 stars. The service was atrocious and without apology. You can almost deal with a bad meal if at least the service is exceeding or at least meeting par. There was no saving grace to be found here. Except for maybe the Wendy’s that was across the street that we were able to order Frosties to wash down this horrible experience. (Just in case you’re wondering, they did not one single solitary thing to rectify the situation which in any situation would have left us saying $@&! happens no big deal, instead we left never to return and warning others to stay far far away.)

The service wasn’t very good, my order came out wrong and was never fixed and the chicken was burnt.

Worst service ever. Never can get out of there under an hour. Will never return. Filled my own drink. If I could give it a negative star I would

Just horrible.. very inexperienced staff with absolutely no sense of urgency. The food taste very commercial and the portion size is very disappointing as well. I will not be back although I live right across the street.

After not eating at Fridays for year’s we gave it a whirl tonight (Monday night). Entering on a time crunch I said great not alot of folks here. We sat down first at at a dirty table and we ask to move. Next we sat down for at least 5 min with no one ever coming to take our drink orders. All wait staff and hostesses (if you call these folks that) just standing in groups conversating. I used to love Fridays and talked my wife into going for my birthday dinner. This place is an absolute joke especially with a $ 12 salad on the menu… will never go back. Jersey Mikes here we come…

The service is terrible. Our table did not receive service for twenty minutes. There were several waitress that walked past and didn’t acknowledge our table. When the food came it was cold. All of it. Very disappointed in the service here today.

They have one of the best reward programs anywhere! Every other visit we have stripes points to use for a free meal and it’s great! Drinks are great, appetizers are on point, and about ¾ of the servers bust their butt to make sure you the customer are happy! Will we be back? Heck yeah! Good job guys!

Had to request to be reseated before our waiter came over to say hello. It’s been 15 minutes and I still don’t have a beer. To his defense he has a party of 13 to help.
Ok so after speaking to the waiter I’m not upset anymore. They should of never sat us in his section. He’s new and honestly feel he was doing the best he could. He took our drink and food order at the same time which was good.
It’s been an hour and just now getting a beer. I’m thinking about dropping it to 2 stars.
The Pick 3 for All was really good. Beer ice cold. The chicken salad also very good. I’ll keep it at 3 stars.
I’m sure if I had gotten an experienced waiter/​waitress there would not have been any issues at all.
Will I be coming back? Yeah probably so. I’m not on this side of town much but if I am I would come back.

Dinner with family. Good for people with kids, as it was loud. Three stars for the menu. I wish there were more veggie choices. Typical chain. I’d go again, if need be. Service was good. Food took a long time to come out.

We waited an hour to be seated. The excuse was we needed a highchair. Tow families needing a high chair came in after us and were seated instantly. I received attitude when asking about the reason my family was stilling waiting. I will not go back to this location.

My review is for the $ 10 all you can eat apps. Terrible and nasty. Over cooked and served cold. Nasty. I will not go back for that «special». The TV commercial makes it look so wonderful.
It is too bad that I cannot rate our server, she was a 5++++. Can’t blame her for crappy food though.

We as in my husband and I and two of our teenage kids decided to try the $ 10 endless appetizers here last night. Huge mistake! We arrived probably by 6pm and sat down in the bar area. Not to crowded and no wait yet. Our waitress greeted us and told us about drink specials and my husband and I got a Long Island Iced Tea on special for $ 4 bucks. It looked nice but tasted like mixer only… no alcohol in either. Waitress took both and returned with new drinks and they were better but still not close to tasting like a traditional LIIT.
So we settled on ordering the endless apps and ordered the boneless chicken wings, spinach dip with chips and the Spicy Siracha potato skins. The spinach dip was hot and delish but the chips that came with it were hard like they were stale. We ordered the hot, bbq and Jack Daniels flavored wings. The bbq ones were terribly overcooked and hard. Flavor was good but you may break a tooth! Jack Daniels ones were better but still not fantastic. Im assuming the hot ones were good… I didn’t try those but our 14 yr old son inhaled them pretty quickly. The spicy chicken Siracha potato skins were ok but not a lot of flavor. I was expecting a spicy flavorful bite and they just tasted kind of bland. They looked good as in presentation but were just ok.
I gave this place 2 stars mainly because our waitress was nice and knowledgeable about the food/​drinks and the spinach dip was warm and good. If you feel like dropping 50+ dollars on apps and 2 crappy drinks then this is the place to go!

Best chain restaurant around! This is the only place in Charlotte that I can rely on for consistent, good service for a reasonable price.
Drink specials are decent. They always have some odd, creative drinks. We got a Punk Pink Cosmo that was some cotton candy style drink, LIT, a berry mojito, and a Fiery Apple… OMG– it was the weirdest concoction ever but so good.
This is the best Friday’s in town simply because ofood. They never fail me and the boyfriend on date night. We got the loaded potato skins as an app… they were so-​so and definitely overpriced at $ 8. I got a sirloin and sautéed shrimp and he got sirloin and ribs. The steaks were cooked to perfection! We both got mac and cheese as a side and it was surprisingly delicious!
Service was a great like always!

After the movies, we decided to stop in for lunch and I was very impressed with the food and service at this location.
The hostess was so adorable! She welcomed us in, immediately walked us to our table and then said she hoped we enjoyed our visit and our waitress would be over soon. It is so refreshing to have nice host and hostesses when you walk into a restaurant. In my opinion it sets the tone for the visit.
Our waitress came over right after and took our drink orders, I tried the blue raspberry lemonade. They are made with a mix and shaved ice… a little pricey at just over $ 3 but they are unlimited so enjoy as many as you can! I loved it… very refreshing and light and had a very unique taste!
For the meal I opted for the Pick 2 for $ 10. I had the fried mozzarella and Friday’s shrimp. The fried mozzarella came out hot and crispy, the cheese melted after each bite and it was a lot in the basket! I was very impressed!
The shrimp were delicious again they came out hot and it was a full order, so the shrimp covered the fries… I always ask for a side of that yummy Jack Daniels sauce on the side… which were a great compliment for the shrimp.
Our service was great from the moment we walked in the door and the food was hot and prepared just as ordered. In my opinion, this was an excellent visit and I look forward to coming back!

I had a chance to go to this particular Friday’s after returning some Christmas gifts at Northlake Mall recently. If you’ve every been to a Friday’s, you know what your getting and I can skip the customary descriptions of the interior and the menu — its a Friday’s with everything you would expect a Friday’s to be and have.
I know most people don’t usually think of Friday’s as a place where you can get a good steak, but I do. In fact I usually order some sort of steak entrée when I go to Fridays, and this time was no different. I ordered the flat iron steak with the veggie medley and the parmesan and garlic potato wedges as my two sides. My steak was cooked to my specifications. I ordered it medium-​rare and it arrived to my liking — juicy, tender and NOT over-​cooked (see pics). The veggies were just so-​so, and in hindsight, I wish I would’ve ordered a different side item. The potato wedges were great and I recommend them over the standard french-​fries you might normally order.
My gf ordered the endless soup and salad (found only on the lunch menu I believe) and was more than satisfied with her decision. The Caesar Salad was, well, a Cesar Salad, with the standard tomatoes and parmesan cheese (see pics). The chicken tortilla soup she ordered was very tasty, as I sampled some of it myself. I was pleasantly surprised with the cheese that added a nice texture that you don’t normally find with most standard soups.
I’ve been here at least three-​four times and have found this particular Friday’s to offer a clean and friendly environment. There is also plenty of parking which can’t be said for the rest of Northlake Mall. The only drawback, is that it can be difficult to get out of the parking lot and back onto Harris Blvd., but that is due to the poor design of the mall itself. If you find yourself tired or hungry after a day of shopping and fighting crowds at Northlake Mall, this particular Friday’s is definitely a quality, fair-​priced option.