IHOP

This is one is many times I have been to the ihop on Cherry Road in Rock Hill. This is the third time I have found a hair in my food. The waitresses stand next to the register and chit chat with each other and my drink was never refilled, not even once. The grits tasted like dish soap. The waitress only came to our table a handful of times and mostly stayed gathered with the other ones laughing and talking. Plus… A man kept yelling what sounded like names over the intercom which was one of the most unprofessional things that happened during this visit. Needless to say, they lost my business for good.

Decided to give it another try, BIG MISTAKE!!! Service is even slower than my first visit. The management here needs to go!!! Come on IHOP wake up, you can do better than this!!! I only gave it 1 star because I had to give it something.

Great location horrible service. Everything is sloooooow her. Honestly, don’t even bother. I’ve been here multiple time and its been the same every time. Badly mismanaged location.

The restaurant was less than half full and it took the kitchen almost 30 minutes to get breakfast food out. The eggs were way undercooked and couldn’t be eaten. The meats were wrong also. We didn’t dare send it back for fear of waiting even longer. The servers were fine but the kitchen was not and no Manager in sight. Never again.

We went for brunch at about 11:45 on Saturday morning. Had to wait about 10 minutes, which was not a problem. Once seated, we waited and waited for a server to, at the very least, get our drink order. Meanwhile, a server checked on the table right next to us twice without even acknowledging us. After sitting there for about 15 minutes with no service, we left. Unlikely we’ll ever go back!

Two weeks in a row; hot plates lukewarm food! Server was very good but I should have gone to Stack’s! Surprised restaurant was so crowded. Received a discount for the food but would have preferred it had been served hot in the first place! I asked the server if the kitchen problem has been fixed and she said yes? If you like cold eggs you will enjoy this IHOP. Manager invited us back, but I don’t think so. I can cook my own lukewarm food at home!

Service was slow & the servers were very unprofessional & childish. Good was okay for an IHOP. Need a more mature staff. When we left like four of them went out to smoke!!!

Just left and am not happy. Food not bad but train your people before they hit the floor. Waiter gave me a filthy coffee cup (no idea how he didnt see the brown smudges around the top of the mug) and trying to pay our bill was impossible. line was long and the girl kept walking away so the third time she did we left our money and receipt on the counter. No acknowledgement to the long line of people waiting by her to say hey im sorry, i’ll be with you shortly. Just plain rude on their part.

Not the IHOP I’m used to– go and wait you will see what I mean… I felt like meaning was slowly sucked from my lifeless body while people who were sent from another dimension were there to serve me in a resentful sort of purgatory way… I have never been the same… On a good note, the manager comped me for the cold pancakes after heckling me into a passive stance and emasculating me in front of my male children…

This is the slowest restaurant I’ve eaten in. The food is literally inedible. The waffles were still half batter. BTW it’s Monday evening and the restaurant is empty. I will never be back here again. Terrible! If I could give it less than one star I would!

— went in 3 times.
— twice we did not get serviced and no came to the table.
— poor management and unprofessional
There is always a wait
Even if there is 10 free table.
— stood in line 3 times
Never once was greeted by hostess or cashier.

We expected a wait going on a Sunday morning around 11am and the 25 minute wait was not bad. During that time though we watched the chaotic way the two people taking and calling names were doing their job. Names spelled/​pronounced wrong, calling one couple 5 times before finally checking the second seating area and finding them, and treating people with less customer service than should be standard, even for an IHOP. Once we were seated we heard each table around us complain about something one by one. The lady next to us had ordered her food a certain way because of an allergy and was in the process of sending it back as we were seated because it had the topping on it she was allergic to. 10 min later the table behind us asked for a manager complaining about the poor service. 41 minutes after we were seated our food arrived. We had ordered soup, pancakes, and a BLT. None of which should have taken anywhere near that time to prepare. I decided not to complain because it seemed like our waitress was already taking a lot of heat and had said sorry more than enough times. This was our first and last visit to this location.

This morning I went to lunch with my partner and no complains … on the contrary, all ok! an excellent breakfast, fresh coffee and a very friendly waitress who us a day full of pleasant rest!

Ive eaten here for two days in a row. It is clean… tables floor… everything. staff was very friendly. And prices are in the park. Try the new chorizo omelet. .spicy.
Best ihop I’ve done.

This is a new IHOP in the Promenade Shopping center by the mattress store (across from Starbucks). Our server told us they opened on 12/​10/​2103. I didn’t know they were there until driving by a couple of days ago and just noticed the signs saying they are open.
This restaurant is small compared to other IHOPs I have been to, but the menu is typical with lots of breakfast options, dinner options, sandwiches, soup, etc.
Food is typical IHOP quality — probably 3 stars, but the service was good so I bumped it up to 4 stars overall. We kept our server busy with coffee & water refills and she was friendly and helpful. One person in our party had requested an omelet made with just egg-​whites and they were happy to oblige.
Even though this is no gourmet dining experience, it’s nice to have another option for breakfast anytime in the area. Note though that this location is not a 24-​hour restaurant, they close at midnight.