JP Solutions, LLC

JP Solutions was referred to us by a neighbor who had nothing but praise for the work he did on their roof. John surveyed our roof after a recent hail storm and felt confident that our insurance company would cover the cost of replacing those areas damaged. He met with the insurance adjuster (a former roofer himself), talked in technical terms they both understood, and we ended up with an entirely new roof! The roof was replaced in a matter of days… and even added new gutters at a very good price. John was particularly good at answering any questions or concerns we had. Clean-​up was thorough, staff super friendly and courteous. You won’t find any roofing contractor more honest and professional than this company!
Allen Edwards, Waxhaw, NC

John Peil and his crew did an excellent job on our roof and gutters. Replacing a roof is not something you do every day. After reading the reviews, making calls, getting estimates, and interviews; we selected JP Solutions. He provided the most information and gave us an estimate that was not the lowest, but definitely not the highest. His reviews were very good. The one or two reviews I read where there was a complaint were responded to by John Peil. I liked his honesty especially when he said he dropped the ball. And he made it right! We were very thorough on checking our Certificates of Insurance; making sure they were current, which was emailed to us when requested. The roof looks fantastic and the gutters as well. The only improvement I would make (for ALL of the roofers I interviewed) would be in the area of communication. If you tell me you will be dropping off your estimate on Tuesday between 600 and 800pm… then do that. If you cannot make it, then please call me and update me. My time is just as valuable as yours. This happened to me with 3 of the companies. One was dropped because of that very reason and the estimate was too high. So, to all of you out there that are looking for a roofer; be prepared. It is a time consuming process. But, be ready for calls not being returned, people not showing up when they say they will, etc. It is just something that was a common thread with all of the roofers we dealt with.
I would recommend John Peil and his company JP Solutions without hesitation. He is a man of integrity and very professional. The crew did the job in a day (roof) and cleaned up around the house leaving it like they found it. When we paint, I will try and post a picture of the work. I would like to do justice to the work they did. BTW, we paid after the work was done! That was a real plus. We wanted to make sure that all was okay prior to writing he check! I am sure we made a good decision.

I called 345 367 849 584 362 586 112 times to follow up since I call them out for an estimate but they never call me back. I guess they didn’t want my business or the job is too big for them.

I called them on Monday at 1:00 and asked that the come look at my damage in order to give me an estimate. They said they’d be there Tuesday. I called Wednesday to follow up since I had not heard from them. They said they had not been able to get to my house and would not be able to come until the next week… a full week after I initially called. That’s not what I call good customer service!

Good roofer