Monterrey

Called to place a take-​out order. Was told to «wait one minute», which led to 15+ minutes. I drove to the restaurant, still on hold, walked in and saw the phone sitting on the counter. Told them I was still on hold with them and they picked up the phone and ended the call. Didn’t seem to care… waste of time.

Good food, good prices. After your food is delivered thats it from the waitress. We wanted to order more drinks but no one came over for 15 minutes so we cashed out and left.

Holy molé…The service was bad, bad. We waited OVER an hour and a half from the time we go to the restaurant until we got served our food.
The wait staff was meh and we had to flag them down for water or chips or salsa refills, order, extra. The manager was eve wandering around and did nothing to speed up the process– or even notice!
The food it’s self is nothing special or exceptional. The only «special thing they have is a bowl of seasoned mayo along with your chips. Would not come here again.

I always order the same thing as I don’t think I will ever get tired of it. I get the Mole Poblano chicken. The sauce is so delicious and I order extra of it. I also love their pico de gallo and other salas as they taste fresh made. The rest of us has ordered various items and all has been really tasty. While it isn’t strictly authentic, it’s hundreds times better than most so called Mexican places nearby. Only reason I gave it a 4 stars as sometimes they play around with their mole and it isn’t consistently the same. But that only happened twice in the years I have been eating here. I would recommend this place!

Service is always good. Salsa and ranch is so good. I don’t like how they give small portions of it. Salsa is a very small portion and me and my husband had to ask for more salsa 3x. Burritos are so good! Rice is fluffy and flavorful. Fajitas are good but there was a time where my fajitas didn’t sizzle to the table. Other than that, it’s good!

I will definitely not be coming back here! Service was extremely grumpy. (Tip to restaurant management: PLEASE help your wait staff understand that most patrons expect FRIENDLY service. We are paying after all.) The food was average, at best. And our food came out on old, CHIPPED plates. Absolutely no excuse for that! And to make it a trifecta of negatives: the guacamole was mushy and slimey. There are far better Mexican restaurants in Charlotte. Frankly I don’t know how this one stays in business.

I was a late add-​on to my party tonight as I got an invite to dinner after the rest of the party already sat down. When I arrived, I sat about 10 minutes before anyone came to the table. I was not offered a menu, or asked if I wanted a drink, and it was not acknowledged that a 3^rd person was now sitting at our table. After those 10 minutes passed, one of the other girls got up and retrieved a menu from the un-​manned hostess stand, and brought it back to me. It was at this moment that a server asked me if I wanted a drink menu. He handed it to me, and left me to pore over it for about 5 more minutes. I finally stopped him to ask him for a glass of water and a sex on the beach. The water came out, and he began to scurry away. At this point, the other two members of my party were receiving their plates, and while he was setting their food down I asked if I could order. I ordered a taco salad. The food came out only about 3 minutes after my drink, which I ordered long before. The service was slow, the plates were dirty, and silverware/​straws needed to be requested before you received them. I was overall unhappy with the service and the food at this establishment. The beef was bland, the pico had an awkward taste to it that I couldn’t pinpoint, and it was nothing that would make me come back a second time. I guess it’s time to try another Mexican place in Ballantyne.

food here is better than any other mexican restaurant In south charlotte. Food is always fresh and hot. Most of the staff Is friendly. We will be going there often.

Like so many other Mexican restaurants in Charlotte, nothing about this one stands out more than the rest. The usual margarita special that contains what tastes like pure sour mix. The menu of all things that look the same that leaves me not able to decide what the heck I want. I usually end up getting something I didn’t really want in the end but scarfed it down ’cause let’s face it; it all tastes about the same anyway. The staff seemed to be attentive but didn’t really care to be there. I would come back if in the area and craved Mexican food. And that’s why I came here this past time.

By far my favorite Mexican food restaurant is all of Charlotte! The service is friendly, the food is excellent. Service is very fast and is a great place to get a quick bite to eat. With all the Mexican food chooses just in the South Charlotte area, this is by far the best!

Consistently good food with quick service! Margaritas are not the best quality bc they are made with a sweet and sour mix. Ask them to add a splash of orange juice to sweeten it. Table side quac is excellent! Prices are reasonable. Always willing to make substitutions.

It’s ok… their food comes on a hot plate that seems to be frozen and then microwaved not made in the oven. We had the combo plates and there was no differentiation between the burrito, chalupa and taco because they all had the same sodium-​full red sauce.
Nothing authentic about this place, will definitely not be going back!

Have been coming here for years. Service is typically great. The food is always prepared fast, and is always delicious!
The daily specials are a plus as well. You can’t beat .99 cent domestic drafts (bud light and miller lite) on Thursdays.

Went for lunch with coworkers on 1−14−15, extremely slow service. Food was delicious, but within 30 minutes of eating I had regretted every bite. I’ve been sick for 2 days now and that delicious meal is to blame. I eat Mexican quite regular and know I’m not allergic to anything they have, this is a case of food poisoning people. It’s not worth the $ 10 you’ll spend on a meal to miss a day of work. On top of that, the waitress didn’t give me the correct change after I paid. Needless to say, I am very disappointed.

If I wasn’t on the clock I would jump on the 99cent draft special.

I have been coming here for four years. Normally it’s quick great service and decent food. Lunch specials are always a great deal.

I was really surprised how excellent the food was considering the cheap lunch specials. The waiter was very friendly and the atmosphere was very pleasant and authentic. The only thing missing was a live Mariachi band :-) Didnt get any drinks since it was my lunch break but I hope to come back and try their margaritas one day.

So excited I made it back to an old staple. So, I was craving a fajita, but they don’t offer the lunch size portion on Sundays so I chose a lunch combo, which didn’t disappoint. I chose a beef taco & chicken burrito w/​rice and beans. The taco was great, meat seasoned perfectly, hot, yet the shell held up great. The burrito was filled with all white shredded chicken, topped w/​a red sauce & cheese… a lot of cheese, yum! The chips were great, but I have to say I miss the old salsa. The new one seems to be a little more roasted, hot than what I remember. I cannot wait to get back… definitely a fajita next time :-).

Candyce B was right again — Monterrey was awesome!
Tucked away in a strip shopping center off of Park Rd (near Black Lion, behind Wendy’s), this is the typical small Mexican restaurant that delivers good, cheap eats. I think this Monterrey has been around for a LONG time (since I was in high school and that was back when Hwy 51 was only 2 lanes…). I was immediately seated when I walked in, but it took a while for my waiter to get to me. Though once he did, he was attentive and expedient. As soon as I was seated, a basket of warm, tasty chips; a small saucer of their salsa, which was a deep red, maybe roasted ingredients?, and not loaded down with cilantro, so I was in love; and a little bowl of heaven, which has been described in the other reviews as white dip, which tasted a little like a thin sour cream with taco seasoning in it — YUM! It was all I could do to not fill myself up on these 3 delicious starters.
My order:
Queso with jalapeño dip ($ 5) — I have to order queso whenever I go to a Mexican resturant — it’s an addiction. A delicious, dairy addiction. Served in a large dish, it was very good — perfect thickness without being too thick. The warm chips held up well.
Beef burrito + beef taco + rice lunch special (less than $ 6) — the taco was in a shell that held up to my crunching, filled with mostly beef, with a sprinkling of lettuce and a healthy dose of shredded white cheese on top. The beef burrito was a medium size, filled with the same beef as the taco, covered with red sauce and a sprinkling of cheese. Served with spanish rice that was on the better side of the rice that I have been served at Mexican restaurants — quite good.
They serve Pepsi products, so I had a Mountain Dew, which for some reason was the most delicious Mountain Dew I have ever had.
The dip, lunch entrée and drink were right around $ 13 — I was completely stuffed, but not miserable. I will DEFINITELY be returning, delicious!

Oh Monterrey… you had me at lime margarita pitchers for $ 11.99!!! Frozen or on the rocks with sugar or salt on the rim… freaking delicious! Oh my Goodness!!! And thank you for making sure I could taste the liquor!!! Really, really appreciated.
This place was a really great find! But normally the local hole in the walls have the best and most reasonably priced food!
Okay…probably the best thing thing about this place os that they serve white sauce AND salsa with the chips!!! My friends and I were delighted! You see, coming from Virginia we are used to getting salsa and white sauce whenever we have Mexican but since we have been down here everyone thinks the «white sauce» we speak of is queso… ummm Nooo!!!
But not here! Every basket of chips we had were hot and the white sauce was spicy and delicious… next time I just need them to leave the container with that sauce on our table. Not even close to joking… it’s just that good!
I ordered the Shrimp Chimichangas with cabbage salad and rice. It was scrumptious!!! Nice large shrimp, seasoned well with veggies then deep fried and topped with queso. Heaven! The rice and cabbage salad were very good as well.
Overall, this was a very good meal… easily 4 stars but since they have white sauce… and great customer service they deserve the extra star.
Go…seriously you can thank me later.