Outback Steakhouse

Came here around 4pm on a Saturday and got seated quickly, it wasn’t busy yet as they just started dinner rush. We were seated right beside the kitchen (really annoying because of the pots and pans clanking beside us). Our server never greeted us until after 10 mins (it was not busy) we get our drinks shortly after, as we just ordered we sit and wait for our appetizer to come out. 10 – 15 mins passes and finally our server comes out and asks if we would like their brown bread, at this point I was so confused because I thought they normally bring out the bread right after you order? I don’t know maybe it’s different elsewhere.
Everything came out so SLOW! We didn’t get our food until 5 pm! That’s an hour we waited for two entrees!!! My steak was cooked more med-​well and I asked for medium, it was soooo tough and chewy it was hard to chew down. Big disappointment.

This is hit or miss but mainly miss. We walked in about 530pm. Two ladies opened opened the door and greeted us. The customer service was pretty good. The glasses were dirty that were on the table. The silverware wasn’t clean. The food was not prepared correctly and not hot like it should have been. I don’t think I would go back to this location ever. I’ll travel an extra 20 minutes to the independence blvd location.

Yikes. Bad experience at this location. Everything from the bread down to the dessert was pretty terrible. I’m a sucker for their brown bread and it was never hot and fresh, even when me and my guest requested some. I’m guessing they were trying to get rid of the older bread as it was getting closer to closing. Salad was brown and croutons were stale. The steak was actually ok, although bland But was cooked well and mashed potatoes were ok. Just throwing this out there, I didn’t like the fact that a baked potato could be «loaded» for free but mashed potatoes would be charged 1 $. Why? All in all probably won’t break my next to eat here again. But I may give them a try again.

Very disappointed tonight at this outback location. First I got my side salad which I usually enjoy but this salad was not appealing. The lettuce was very brown and black and the croutons were very stale. Everything seem very old even thr bread which was ice cold each time. My meal arrived with many things missing off my baked potatoes. I was looking forward to having a great meal but I didn’t get this tonight. And the manager suppose to have came to our table but never came I only gave this visit two stars because the waiter was nice. Don’t come to this location of you are hungry and want a good meal

I come here often. The staff is extremely polite, if they make a mistake, they correct it. The service is top notch and quick. The food is great, and the restaurant is clean.

My husband and I are huge Outback lovers. I appreciate being able to get REAL food for a price that is not ridiculous.
This location is hit and miss. We have had a handful of bad experiences here, usually with miscommunication with service. Things like all food (apps, salad, main course) all arriving at once, orders being incorrect, or missing parts. What I will say is the management is quick to hop on helping these situations in whatever way they can. We have never asked for it but have received something free or a percentage taken off to help our troubles. This is why we keep frequenting this location despite the problems.

Just love their steak. Always cooked just right, and love the seasonings. The Rib Eye is marbled just right, add that to a Cesare salad and their baked potato and you’re home free.
The better half had the Tilapia with lump crab, and just loved it.
The Skinny Rita margarita is tasty, but the entire drink menu had expanded, as well as the beer selection.
We didn’t call ahead, but it appeared the new call ahead seating is well received.

Went there on Friday evening around 6:30… It was packed! You would think that is was a Saturday night or Sunday afternoon. Asked the hostess… Are y’all giving away something for free… She replied, «this is a normal Friday evening for us.» As we waited, a waitress approached those in the waiting area and offered us samples of food. Then she returned to take individual drink orders. BRILLIANT CUSTOMER SERVICE!!! It’s the little things like that make you not dread having to wait, and want to come back to their establishment– automatic 5 stars
Ordered the Porterhouse Steak medium well done (now that is a man’s steak). Taste was divine. Will return again soon to try the New Zealand Lamb Chops.

Went there with my family after my college graduation. The food took longer than normal only because of the high volume (normal for graduation night). However, the waitress and manager were very communicative and took care of our appetizer for us. Offered to by us all dessert but we were too full, but appreciated the customer service very much. The service was good and the food was good as well. We will be back!

We did check ahead seating so we didn’t have you wait long. Friendly service, our food was cooked perfectly. I really liked the parmesan crust in the tbone. The manager was present Abe friendly. He checked on us often. The clam chowder was well seasoned and spicy.

I believe this was my worst restaurant experience ever. We arrived at 5:45 on a Saturday. After waiting an hour and a half for a table with two kids we were really hungry. We ordered a bloomin’ onion and, it took about 20 minutes for that to arrive. It was the smallest, most pitiful little thing, undercooked and barely breaded. We ate it, and didn’t complain. We proceeded to wait another hour for our food. Our waitress was kind but it was obviously out of her hands. When our food arrived, three out of four meals were literally refrigerator cold and the fifth meal (my 6 year olds chicken tenders) just didn’t show up. My 5 year old didn’t have his fries and my dad had a «loaded» baked potato with nothing on it. We got our food back, and then waited another 15 minutes for the chicken tenders. By the time we received them it was 9 pm and my daughter was so tired she had lost her appetite, and we were done with our meals. Not to mention the over cooked liver, I mean steak, and the extremely small salmon that were also laid on our table presented as a «serving». After complaining they did take care of our bill. Our poor waitress was doing the best she could but the tables around us were all having similar problems. Save yourself 4 hours and go somewhere else!

I have been to many locations and I am a fan. This location is not a good one. I called in an order at 8pm. My food didn’t come up until 8:45pm. I ordered rare and it came out medium well. The manager I talked to asked me how I wanted it cooked like I never said I wanted rare to begin with. It came back way over seasoned. The salad was
Small and portly thrown together. The blooming onion was soggy before taking it out to the car.

The worst outback I’ve ever been to. This location always is horrible when it comes to service and food. Ive repeatedly had to send back steaks due to over cooking. The last time I gave this place a chance my drink tasted like straight mixer and my blooming onion was ridiculously greasy. Outback is usually a good chain but this location is horrible.

The wings were good, but the pork porterhouse was very dry. Also, the sirloin my daughter got was cooked properly and very tough.

The food was ok not so much special for the price I paid. Waitress was a little slow and didn’t pay any attention to us at all. I had to hunt her down to order and get drinks. May not come back unless I crave something from their menu.

My third favorite steakhouse. They have the best blooming onion and green vegetable selections with brocolli, string beans, and asparagus. Texas Roadhouse edges them in the steak department. Outback also had the better mushrooms. Delfrisco’s has the best steak with a steak called the Wygul but it is pricey. The front entrance position is a little weird to me. That’s just my 2 cent.

I met two friends here for dinner on a Friday night, which based on the parking lot, I thought we’d have a problem getting seated. I did get a «buzzer» & was told it would be 15 – 20 minutes; however, we snagged some seats at the bar & ended up grabbing a table in the bar area.
We got helped almost immediately after being seated & ordered the coconut shrimp. That, along with the bread came out in less than 10 minutes. However, the time it took for our salads & entrees was quite a different story. I believe we waited 15 minutes for our salads & about 10 – 15 more for our entrees of two steaks & one chicken entrée. Not once did our waitress apologize for the delay.
The coconut shrimp were delicious. They were huge pieces of shrimp, with plenty of the coconut breading. The salads were fresh. Our meals were cooked to our liking; however, the chicken was very dry. They did take it back & bring my friend another piece of chicken & fresh serving of the vegetables. She was pleased with the second attempt.
This visit wasn’t great enough to make me want to come back to this location. I think I’ll stick with the Huntersville one.

Nice staff, good food.

It’s been forever since I’ve visited an Outback so I was very excited to try it again!
Is it just me or do the put something so addicting in those loaves of bread! They are always warm when they come out and sooo good! You literally can’t just eat one!
For starters we tried the blooming onion much better than I remembered. It was not greasy and heavy, I really enjoyed it! Each piece was crispy and I loved the sauce that they bring with it! It was spicy and so full of flavor… a great match for the onion pieces!
To drink I chose the Georgia peach– «down under» which means they add an extra shot of liquor! Going forward all my drinks here will be going «down under» this was a mix of peach flavored slushy mix and liquor! Delicious!
For dinner I ordered the Outback special 6oz with a loaded baked potato and broccoli as the side. The steak was just ok, a little overlooked for my taste. The potato was delicious and I agree with some previous reviews the veggies were a little buttery.
Still it was a great meal, and I’m sure to return!

Another consistent visit to Outback. I had a burger this time with was actually pretty good, although a little pink in the center for my tastes, but my husband didn’t mind finishing it off for me… I’d get it again and make sure it’s cooked a little better.
Our service was good, we didn’t have to wait to be seated and we could see the UNC ballgame from our seats… ended up being a great meal!