Planet 21

I love Jerri and Joy! I look gorgeous every time I leave. Love, love, love this salon and it’s perfect location close to uptown Charlotte.

I could easily be classified as a psychotic perfectionist when it comes to my hair color. One brassy highlight and I’ll probably never return. Fortunately, I was directed to Jerri at Planet 21 and could not be more satisfied with the result.
This girl is a color rock star. From the second I sat down and she started discussing my options, I knew I could trust her recommendations. My hair was streaky, brassy, and just kind of a mess from all of my tries with other stylists elsewhere. Jerri listened to my concerns, mixed up the bleach/​color and went to town. She took extra time to, literally, pick through each section that was being highlighted to put the correct volume of bleach on each strand to ensure a continuous, non-​streaky highlight throughout. The prices at Plant 21 are also EXTREMELY reasonable! I was shocked at my total for a full highlight, lowlight, and base lift for my extremely long, extremely thick hair that took roughly 4 hours to complete.
In addition to having a fantastic stylist working on my locks, the salon itself is great. It has a very open, lofty feel with fresh flowers everywhere. I also heard a rumor that you can get yourself a mimosa on Saturday mornings! Everyone at the salon is very friendly and extremely stylish. It’s seriously like walking into a magazine or something. If I had to say one negative about the salon, it would be the shampoo bowls. They are on some sort of pneumatic system where they move down with the weight of your head. Unfortunately for a giant like myself (5’10″) it kind of put me in a weird, uncomfortable position. However, I should note that I can’t remember a salon that I’ve ever been to where I found the shampoo bowls to be comfortable (because I’m a giant).
Jerri really is one of the best colorists I’ve ever been to. Sadly, I am relocating to Atlanta, but am seriously considering making the 4 hour drive back to Charlotte every month to maintain the perfection that has been achieved on my head. It’s unfortunate that Becky H. had such a terrible experience, but I would swear on my perfect highlights that it’s worth a try!

I have been a customer of Planet 21 for over 3 years, and have been visiting the Arlington location (great location with plenty of free parking in the garage) faithfully since it opened a couple years ago. Whether I am in for a cut or color, I have always received excellent service and recommend it to anyone I meet in search of a great salon.
I have been a regular customer of Michelle for almost two years now and I love my style every time I leave her chair. She is truly customer focused and an attentive listener. Sometimes I know exactly what I want, and that’s exactly what I get. Other times, I’m seeking something different, but I’m not quite sure what exactly I want. In those cases Michelle always has suggestions so that I am sure to leave with my hair looking great.
And when I’m in the mood for some highlights, all the colorists I’ve worked with have always provided just the right touch of blonde.
It’s also worth noting that the management and reception staff are equally friendly and dedicated to providing excellent customer service. Jessica is always there to greet me on my weekday evening appointments, ready to check me in with a smile.
Great style, great color, great service, a glass of wine (or a mimosa – how can you say no to a weekday evening mimosa?), and fun and friendly staff – what more can you ask for?

I went to Planet 21 at the Arboretum and each time got different colorist. The first time did not get the results I wanted so I thought the next time I might. It was closer to what I wanted. The third time I took a picture and I thought we had an understanding about what I wanted. Total mess! I had to come come and put color over it. My haircut was a disaster — had to come home and even it up. Will never go back. Each time I have gotten a hair cut there — three times, the cut has been uneven.

I’ve been going to Daniel for over a year now and have never been disappointed. Daniel listens to exactly what I say, offers feedback, and I always know what he’s going to do before he does it. He is great, and my hair always looks awesome when I leave.

All I can say is DANIEL! He has edge, he’s fun and stylish, he tells it like it is! I won’t go to anyone else– he is a hair god :) Planet 21 is very chic and you will enjoy getting your hair cut there… love, love, love this place!

My husband is incredibly picky about who does his hair (as most musicians are) and he was thrilled with his recent cut and style at Planet 21 salon. When we moved from Atlanta to Charlotte last year, we thought we’d never find a stylist who could do the job well. Ask for Mary Ellen Arnold. You will not be disappointed!

I highly recommend Planet 21 Salon. Seriously what a pleasure to go there! Mary Ellen did a wonderful job on my hair! I have long wavy hair and never know what to do with it, but she showed me how to style it and gave me a cut that i absolutely love! YES! So excited to return soon!