Popeyes

I really like Popeyes, but this location SUCKS! Food was bad! Had to wait 15 minutes in the drive thru only to find out they forgot our order! No apologies from the manager or any of the unfriendly staff! I won’t go to this location again!

For every Popeye’s I’ve been to… this is the WORST ONE! I used to drive an hour and a half to get Popeye’s. when they opened 30 mins away… I still made the drive… they are literally 7 mins away with traffic and I refuse to go.
Poor service, order is NEVER right, wait time is ridiculous (might as well fry the chicken myself), try to discuss your grievances with manager. epic fail.
I am highly disappointed and will not be giving my business to Popeye’s for awhile!
Suggesting firing the whole staff and start over!

I don’t understand the hype of this place. There are two good things about Popeyes. In general, I enjoy their commercials. And for this restaurant in particular the order taker was super friendly and helpful. That saved this from a 1-​star review.
I ordered the shrimp and a basket of fries. It came with a biscuit. It took forever to get my meal so service is not very fast here. When I sat down to eat it, it was so unappetizing that I wondered if it was worth tasting. It wasn’t. The shrimp are tiny and the fries were the worst fries I’ve had at a fast food place. The biscuit was decent but doesn’t campare to Bojangles or even Hardees for that matter.
Again, what saved this from the 1-​star review was the order taker. She was out cleaning tables and asked if I had tried their wings yet and I said this was my first visit to a Popeye’s. A few minutes later she arrived with 2 wings and their cajun rice for me to try. Wow, I wasn’t expecting that.
Both the chicken and the rice were spicy and that’s the best I can say about them. The rice w/​beans had an odd taste to it that was really unappetizing. The chicken had no chicken flavor, just spice.
So while the staff is great here, the food is spicy and fried with very little other flavor. Was it worth trying? Only in the aspect that I’ll never return to Popeye’s again.

Do not attempt, don’t eat there
Picked up some takeout today and there was some tasteless chicken and fries plus coke slaw was bland
Also there a hair in the chicken crust!
Would not visit or try again.

I hate to give a bad review but this is one of the worst Popeyes I’ve been too. I ordered my food, and they told me to pull up because it would take a few minutes. I had no issues with this at all. 20 min later they bring me a bag full of food, they gave me extras for the wait. When I get home, I realize they gave me all of this food, and none of it was anything I ordered. Waited 20 min for a bunch of food I didn’t want. What makes this even worse, a lady that worked here came out to my car and asked me what I ordered!!! And still got it wrong!

Went to drive thru a few times without any issues. Sure, they aren’t the friendliest but at least I had no problems with any of my orders. Chicken is always fresh and I love their selection of side items.

For this place to be new, they sure killed their first impression with me. I ordered my favorite pie like I always do when I see a Popeye’s but this particular one was very disgusting the pie taste so old that I just threw it on the ground. Never again!

I love Popeye’s. This location has never gotten my order right. Some times I get white meat when I ask for dark. Sometimes I am missing a side item. Sometimes they give me different sides than the ones I ordered. I’ve been here four times now and never ever gotten my order exactly as I ordered it. Very frustrating.
The pros:
— good food
— friendly staff
— clean, nice-​looking location
If they can just get the most important part correct — giving the customer what they ask for — then this would be a five star Popeye’s.

So bad. So. So. So. Bad. Every. Single. Time.

Me and my husband went in today for lunch. We ordered something that was about 18 dollars and my husband asked for some sauce. Manager said it is going to be $ 5 for sauce. ARE YOU KIDDING? We paid for $ 18 worth of food and you can’t get us some sauce with no charge? there was no ketchup either! What kind of customer service is that? Plus, dining room was very messy, I looked other customers had to clean their tables before they seat. I saw a woman who got so mad that she just walked out the door without filling her to-​go drink. Probably same thing that I was unpleasant about like our experience. POOR CUSTOMER SERVICE. REHIRE THE MANAGER!

This is my first visit to a Popeye’s and am pleased. For fast food, it’s tops. Got the popcorn shrimp with Cajon fries and biscuit with sweet heat sauce. Tasty all around. Biscuit was soft and delish, sauce was on point. Shrimp and fries were very good. I’d come back.

I have gotten takeout and dined in at this Popeyes probably 10 times now. Every single time, the food has been hot, fresh, and perfect. The restaurant interior itself is bright and modern, and it’s never been overly dirty. The employees are friendly, even if they are a little flustered and busy. And they have one of those Coke machines where you can mix your own drink! Overall, I will come back to this Popeyes time and again — it’s the only fast food my snobby palate even eats anymore. The chicken (spicy), fries, and biscuits are above and beyond KFC and Bojangles, so give it a try if you haven’t yet!

The food was okay. Onion rings are good, but were served near room temp in this location. Shame. They are tasty when hot.
The experience. Ugh. Where’s a no star when you need it? First off, the floor was extremely greasy. Very dangerous. Yes, I realize they are a fried food establishment. Doesn’t matter. Someone could seriously injure themselves in there. Either they aren’t changing their mop bucket water often enough, they aren’t using a strong enough degreaser or they flat out aren’t mopping.
The staff were all completely indifferent. They only thing that seemed to excite them was cutting up with each other. Food was very slow. Request for ketchup was met with a scowl. The salt and toothpick containers were empty and full of crumbs and long pieces of hair. From my seat I could see a worker cleaning out her fingernails while standing over food. Needless to say, I didn’t finish much of my food after that.
It’s a real shame this location is so poorly managed. Popeyes, when done well, is a good dining experience with a tasty and original (for fast food) menu.

Only car in drive thru I ordered my food they said hold a sec I waited 5 minutes no one got back to me as I watched 2 other cars go ahead of me in the second drive thru lane finally I pulled up they were like oh my bad what did you order so I placed it again paid then pulled to next window for them to tell me they are out of what I ordered and I could either wait 10 minutes or they can give me something else ! Then to top it off they told Me to pull around and they would bring it out to Me after 15 minutes waiting someone comes out and ask are you waiting on something? OMG I had to tell this person my order again so now this makes 3 times I had to order just to get my food! Clear lack of Management here last time here was just as bad so I waited several weeks before coming back and now this! Won’t be visiting this location ever again.

Oh my goodness if there was another Popeyes like there is McDonalds in this area I would be going to another location. This location is constantly messing up orders and takes FOREVER! Seriously as long as this place has been open they should already have their crap together but they don’t!

Well, this die-​hard Bojangles fan might just become a Popeye’s girl. The chicken was flavorful and crispy, the fries were seasoned perfectly. The biscuit might be the only thing that Bojangles has them beat on, but even that wasn’t bad. The drive-​through employees were friendly and full of personality. I was really excited to try their dipping sauces, but they weren’t offered and I forgot to ask. Oh well, just another reason to go back! I only wish it were closer.
I do wish this location was easier to get into though– that lane that looks like an entrance? Yeah, it’s an exit-​only lane. And that other lane that looks like you can get in that way? Yeah, no, you can’t. I had to go out onto South Boulevard and back in twice before I found the entrance.

***Drive-​Thru Review Only***
Perhaps I just caught them on a good day… but I was very pleased with my visit to this Popeye’s!
I arrived a little before noon and the lunch rush hadn’t started. I ordered the three chicken tenders (spicy) with fries and a drink. And of course included the the buffalo sauce for dipping!
They asked for my name after I ordered which I didn’t expect but thought it was a nice touch! When I pulled up to the the window she said my name took my card and thanked me for coming in! I was through in less than 5 minutes!
And the best part of all… everything was HOT. The chicken, fries and biscuit. I really enjoyed every bite!
But maybe I’m a bit bias because I’ve been a long time fan of Poppeye’s but I’m definitely coming back for more!

Having never been to a Popeye’s before, perhaps a Tuesday at 7:00 pm visit with the hangries wasn’t the time for a first shot, but nothing during this visit would cause me to visit again.
If there is a fast food place with a bigger cluster*expletive* ordering/​retrieving area for dine-​in, I have yet to visit it. The ordering area (from any one of 3 ambivalent teens who don’t want to be there), pickup area and the solitary Freestyle machine are all within about 15 feet of each other — WHAT A DAMN MESS! To add to that, I waited and waited and waited, watching people who came in after me get their food, until I finally asked the manager to get my food for me, his overall demeanor left a lot to be desired. I had been waiting 15 minutes by then for chicken strips, mashed potatoes and a biscuit, so I asked him to throw it in a to-​go bag so I could get out of there.
The strips (I got the regular, not spicy) were decent, the mashed potatoes are served with a watery chickeny gravy that I didn’t care for but the potatoes were smooth and creamy, and the biscuit was hard/​dry and overly salty.
None of the employees seemed especially jazzed about being there. This is a pretty new business, so I would perk the eff up, lest another restaurant at this end of town be shuttered and then bulldozed. With a Chick Fil A a couple of hundred yards away (or McDonald’s), there is absolutely no reason for me to return to this Popeye’s. If I want a fried chicken experience, I will head to KFC or to DD Pecker’s for some of their southern wings — this Popeye’s was *GONG* a loser.

1 word
Ghetto
Instead of mopping up a spill, I witnessed several employees walk through it. ½ the staff playing around while watching how to reload the soda machine. A kitchen full of people, why in the hell sis my order take so long? Ain’t nobody in the dinner room or the drive thru.

They have the rudest staff I have EVER dealt with at a fast food restaurant. The food was good but I won’t be going back to a place where I’m basically paying someone to be rude.