Taco Mac

Service was horrible. We have been coming here for awhile now since it’s within walking distance from our hotel. The service only continues to get worse. Ordered several drinks and 15 minutes later, no drink. Asked the waiter and he said he would check, 5 minutes later no drink but states they ran out of 2 different types of vodka I asked for. Finally got my drink about 10 minutes later. We placed our order for food with several of us ordering wedge salads. You would think these would come out pretty quickly, well we were wrong. 2 came out first, 1 about 15 minutes later and one 15 minutes after that and one never even came to the table. The rest of the food came out in long drawn out spurts. Waiter was unapologetic and not even concerned for the wait. So many other places to eat in SouthPark, so my recommendation is to eat and drink somewhere else!

This restaurant is moving in the right direction. The customer service has greatly improved. With the right management in place they are starting to work out all the issues. I am excited to give them another try and I suggest you do the same.

They have a great selection of beer on tap and tons of TVs. However, the service is poor and the food is subpar. I won’t be back.

Good all-​round food and drinks. The wings are good, but they’re like $ 1 each. I hate the idea of paying $ 1 for a wing, but that’s life. The queso con carne is my favorite. This is a great place to have casual food with friends and/​or watch a football game. Or basketball. Go Cavs.

This is a updated Review
Summer 2014 my fiancé and I came here for dinner. The service wasn’t worth coming back: food was cold, and we were over charged on our bill.
University Location: Unilocal Party
I visited the University location for a Unilocal Elite Event! Lucky Me I won a gift card for the most ugliest sweater yay!!! Thanks Nikki. The food was amazing along with the service.
South Park Location
Since I had a gift card I decided to give the South Park another Shot.
New Years weekend I took my mom to lunch around Noon on a Saturday… We were seated Immediately! The restaurant was clean, and our waitress «Olivia» was super nice and informative.
We had 2 Orders of Wings, a burger, and steak quesadillas… majority took home for the guys lol. I am HIGHLY impressed with TMac. We definitely enjoyed our meals! The food was PERFECTION! Nice Presentation, flavorful and Hot!
My experience was Much better this time! Keep up the good work. I’ll be coming back again soon

This is one of my favorite spots for a quick yummy meal. I’ve been here several times and usually get the nachos, they’re delicious! The bartenders are friendly, the atmosphere is inviting and definitely geared towards a sports crowd. Their customer rewards program gives you points for every beer you drink to keep you coming back! Only gave four stars because I did sit at the bar for quite a while before being helped during my last visit.

I do not want to beat a dead horse but here it is. The recent reviews are oooh so appropriate. This place has gone downhill fast in the past 6 – 8 months. Great location, beer of all kinds, tvs on ever wall and they still manage to forget the number one rule of hospital mgmt… SERVICE.
Empty tables and it took 15 minutes for 4 of us to be seated. Then we were told to wait longer for a waiter… at this point I was flat out confused. Tried making eye contact with the multiple servers pacing around but everyone looks down and does the slow walk back… and…forth. No hussle and no smiles here. Needless to say we did finally receive a water and waited another 8 – 10 minutes to place our beer order. Thankfully, Brooks, a waiter from across the restaurant aided us in placing an order and getting everything from that point on. My table spoke multiple times about calling it quits on the food prior to that.
South Park area has soooo many wonderful places, this is not one of them! The food is not bad but it in no way makes up for the lack of service from the entire staff: the hostess, the manager, to the waiters that had no intention of helping us. Not sure if they have busboys working here because the floors and other empty tables were riddled with dirty napkins, corks, empty pint glass and plates. This place needs a serious management restructuring, because what’s currently happening is going to ruin TMac’s reputation at all locations.
Luckily, I am writing this the next day so my frustration has dissipated slightly. I had high hopes and they have let me down. My past two experiences speak volumes for this company.
They manage Unilocal by commenting on all the reviews for additional information by emailing them… you are reading my post. Why should I spend additional time to help you fix your issues when all the previous post exactly mimic my mindset and nothing has yet to change?
–A Disgruntled Customer

Food is served cold! Party of six waited 45 mins to get 1 person food and the rest came out 10 mins later! Send my food back and was question 3 times why.
Do not waste your time at this place.

Don’t try going here during your lunch break, because you will be late getting back. Also, even ordering the most basic meal does not guarantee your order will come out correctly.

The taps at the tables no longer work! I was told to go here for just that. Nothing special. 40 mins to get our wings. Not even worth the Über out there from Uptown.

Good TVs and lots of drafts are about the only thing this place has going for it (but I’d question how often they clean their draft lines, so I went with a bottle).
Slow service… And I mean slow. After one beer and a shot we decided it wasn’t worth it and walked to a different joint for our food.

I’ve been here twice without any complaints. First time I got chicken fingers in hot sauce. Their ranch is probably one of the best I’ve had. It’s really thick with possibly green onions in it. We also got salsa and queso. Second time we went, me and my fiancé each got wings. To our surprise it was buy one get one free because it was chicken wing day lol. Wings are ok. They are small. I tried the macaroni as my side item and it was just ok.

The experience has gotten worse each time I have gone, but last night took the cake.
We waited about 5 minutes at the front waiting to be sat. Mind you this was at 9:30 on a Wednesday with no major sporting events scheduled, so it was not full in the least. I would say it was another 5 minutes before we were greeted by the waitress (wiping her nose with her hand as she did so).
I ordered Wings and my girlfriend chicken tenders which took a solid 30 minutes to arrive. After the food was dropped off, we waited another 20 minutes or so to have our drinks refilled (which were empty at the time the food arrived). After pointing out to her how long we waited for service, she laughed and said she got on a cleaning spree. I’m glad paying customers rank lower than wiping a table off. At this time we also pointed out to the waitress the hair that was found in the food, to which she replied «oh s***,» and then asked if we wanted the rest of the food the hair was in before she took it away. No apology was given, and we tried to find a manager, but we quickly discovered that the lack of attentiveness was not limited to our waitress.
Our entire meal took about 1 ½ hours (no apps, no beers, just 10 Wings and some chicken tenders with hair in them). We will not be going back.
Update: I emailed them in response to their comment to this post four hours ago and it seems their customer service is as prompt as their wait staff.

I love Taco Macs. When it popped up under nearby bars in Untappd I knew where I was going for dinner… should have checked the Unilocal reviews because not all Taco Macs are created equal.
For a Monday night with football on, they weren’t that busy, probably not even 35% capacity. I sat at the end of the bar as several people had tipped up chairs to save for their friends, a big faux pas for me as bar seating should be first come first served, yet half the seats available seemed to be reserved.
Anyway, I set down and waited 15 minutes before anyone even talked to me. I had looked up most of the beers under the categories «stout» and «ipa» in untappd. It went downhill from here.
To my neighbors surprise, who had ordered wings 10 minutes before me, my hamburger came out first. In fact, our bartender said he completely forgot about his wings. I had received my beer and water, but no silverware or napkins. Asking for some when he set down my plate along with ketchup. 10 minutes later he returned with ketchup and I once again asked for napkins… it’s hard to eat a dripping burger with a beard without napkins. Once again he returned with ketchup and I asked yet again. Then when I was almost done with my burger he asked if I needed anything and I said, «I need some freakin napkins, I had to borrow one from my neighbor!»
So service completely sucks.
As far as the beers go. yeah, they have a big selection but quantity does not mean quality. There weren’t any nitro beers aside from Left Hand (the bud light of nitro) and the barrel aged beers weren’t highlighted. On top of that, I completely missed a large group of beers on the front of the menu under the local section. I incorrectly assumed that they would all be on the giant beer list on the back.
Long story short… the Taco Macs I visit in Peachtree City is one of the best beer bars I’ve ever visited. This one… horrible all the way around. Bad service, bad food, bad selection, they even let the smokers stand with the door open to stay warm letting smoke blow into the restaurant. I won’t be back.

Ugh I had really high hopes for T Macs (I love a good sports bar), but after three visits I’m done. This location’s service is horrible! The first time we came we had slow service, but the food made up for it (buffalo hummus is on point). The other two times our service was bad and half of our orders came out wrong. Plus it look nearly 15 minutes to get our beers, which one was wrong! The last time time we came was not by choice– we were visiting a friend. When we arrived we were told a 25 minute wait and half of the restaurant was empty. When we were seated, we sat in a table that was open from the get go. And of course our service was horrible again– we even had to get the manger in order to get a server… Never again.

If I could put negative stars I would… sadly, looks and appears to be a great place… but take a second look… came here to «change it up» from our normal spot, worst… decision…ever!
Service is horrible, but worst of all they don’t tag their tvs for the games… leaving it to a free for all. Games constantly changing tvs, and management saying they «don’t want to tag the tvs because it confuses the servers»

The service was worse than awful, if that’s a thing. Myself and my manager came around 11:45am and sat outside on the patio, as it was a gorgeous day.
We were greeted semi-​quickly — I’d say five minutes or so and our server promptly took our drink order. It took quite a while for us to get our drinks but I will admit that I think our server had been double, maybe triple sat… so he may have gotten a little bit in the weeds.
We put in our order when he dropped off our drinks and still had not received food FIFTY minutes later. No apology from our server until we asked for the check since we had to be back at a meeting at 1PM. The manager never came by to try to remedy the situation either.
We paid in cash, and our server said he would check one last time to see if our food was in the window. Five minutes later, nothing. He had to give us our money back and we left starved.
Apparently they were super busy inside… somewhere… although I only saw one table in there but whatever. Maybe there was a 50 top upstairs hiding that I was unaware of.
Anyway, server was nice but not very apologetic. We went back to the meeting without lunch and were put in a pretty sour mood. We will not be returning any time soon.

2 times in 1 week… worst service ever! The servers were nice but it has to be the management behind the super slow service and horribly cold food/​warm drinks. Waited 50 minutes for an app and drinks. Not to mention the other food and drinks ordered which took even longer. Spinach artichoke dip with pita and tortilla chips? This is what finally arrived after asking several managers about our delayed order.
Guess the pic won’t post but it was cold dip with 6 pita chips. No tortillas. We are taking the football crew elsewhere from now on.

They went down hill. Quac looks like left over from last night. Chips greasy clumped heap or just broken pieces. Been dining here for years. Guess Taco Mac’s transition to T-​Mac mean bad food.

Absolutely horrible service. Place an online order for pickup. Arrived 30 minutes later at the time it was said to be ready for pickup and still had to wait 10+ minutes for my order to be ready. When I got back with my order, my fries were cold and my order wasn’t even correct.
I’ve have had several other awful service experiences from this place from before. From rude staff, incorrect orders, long wait times. First time patronizing this place in about 7 months, to see nothing has changed. Won’t be back.