Terminal Getaway Spa

If you have a little time to burn in between flights, do yourself a favor and get a private chair massage. Wow what a treat! I asked Stephen to focus on the left part of my neck and upper shoulders and he was able to work out every knot I had. They are located in between the D and E terminals, next to Brooks Brothers. Glad I stopped in!

I wish I could give this place zero stars, but unfortunately, that’s not an option. The one saving grace was the very kind African-​American nail technician that assisted me in the beginning.
Management, however, has no concern for ensuring the integrity of the services provided. I paid $ 90 for a pedicure and gel manicure, PLUS a $ 20 tip, on my way to a four-​day trip in Mexico. After ONE day at the beach, my toe nails began to chip and EVERY SINGLE GEL nail peeled from the tip. By the time I flew back through Charlotte on my way home less than four days later, I had NO color on my nails and 80% of my toes covered.
That’s ok. Shit happens. And when shit happens, you expect a business to take responsibility and rectify the situation. Unfortunately, THIS business is not concerned about it’s reputation OR return customers. After politely explaining my disappointment in the service, the manager explained that no returns were available, which was annoying at best since I never asked for a refund of the $ 110 I spent at her establishment. Instead, I simply asked for a touch up of my toe polish and a fresh coat of gel polish, no grooming necessary. No dice. The manager offered me a discount on services.
WHY?!? Why would I pay more to restore myself to the place I should have been after paying $ 110 for services no more than four days earlier. I will NEVER return to this «salon» again and I recommend that NO ONE ever patronize them. They clearly use inferior products. No wonder they refuse to stand by their work!

Great place to spend an unplanned, extended layover. You pay a premium price for the airport service, but that’s part of the deal. My standard manicure was well done, and the manicurist was very friendly. My 25-​min chair massage was actually exquisite. The masseuse was friendly and skilled and hit all the right tension spots on my back and shoulders. I would recommend this place!

I had a wonderful gel mani by Q. She did a fantastic job and was delightful! The prices are a little higher than I pay at home, but not much and as expected since it’s at the airport. Would go again in a heartbeat, wish it was closer to home!

On a layover in Charlotte on my way home after a very emotional trip, I made the wise decision to stop here for a 45 minute table massage; probably the wisest decision I’d made in weeks. I believe my therapist’s name was Derek. The massage was excellent, honestly up among my best massage experiences. pricing, at least compared to my area of the country, was really fair. Highly recommended.

Fast and perfect pedicure. Absolutely no flaws and the girls here are fun to talk to. The pedicure couch is very comfortable and it is interesting to watch the people go by. They have a good selection of OPI colors.

Fast and efficient. Stop by and they can usually get you in within about 10 to 15 minutes. A polish change is $ 12 and that is similar to places outside the terminal. You can grab a mani /​pedi or get a Swedish or deep tissue massage. Everyone is friendly and so far everyone has done a great job.
My nail tech took the time to go back and clean up all the edges before the top coat… If you are stuck on a layover, what’s better than a massage or quick polish change?

Wow was I impressed with the Deep Tissue one hour massage I received from Tim on November 8^th. I have been past the Terminal Getaway Spa in my travels through Charlotte and never had the time to stop. Last Thursday I had the time, and had a serious need because my back, glute and hamstring on the right side were killing me and I was signed up for a half marathon on Saturday. I don’t think I could have made it through the race without the great effort Tim took in working out my kinks.
I could go so far as to say it was the best massage I have ever had and I typically get one locally about once per quarter. Tim even suggested a great mustard bath to use before and after the race to work out the soreness from my muscles.
I’m changing my Corporate travel plans so that I go through Charlotte as often as possible and hope that I get to see Tim again soon.

Pricey but a good time waster. I zoned out during the mani-​pedi. I would have scored higher but the 10 min massage was a waste of time and money. Skip the massage.

As airport massages go, this is the best one I’ve been to. Unlike places where everyone and their mom can oogle you face down in a chair, they massage room is behind a pony wall whereas the pedi/​mani stations are up close and personal. Beware, if you ask for a deep tissue massage, you will be getting one. And you will remember it tomorrow.
The place is clean, quiet and a great break from squashed airliners. Go there. But get a swedish massage.

Service: really good. The gal I had was detail oriented and attentive.
Price: that’s the only three star item.
Environment: decent for people watching
Three star again because of the fact that the staff tried to fix a door with motored screw driver that was nosy.
Overall, if you have time to kill and some money… Come by.

I had a 10 minute deep tissue massage — my back & shoulders were about to break from lugging my pack around, not to mention 5 hours of contortion trying to find a comfortable position to sleep on the previous flight.
I walked right in & was seen immediately. My masseuse was wonderful — her hands were magic & hot (temperature-​wise), the better to ease my aching muscles. Although my chair was right by the entrance, the music (and her magic hands) gave me focus for relaxation: I forgot that I was on public display.
It was worth every cent. I did not get my masseuse’ name, but wish I had. You may recognize her by the sparks & stars shooting from her fingertips.

The pricing at this place is over rated. After waiting for awhile to get some services I can definitely say that I wish I would have passed.
The OXYGEN «Breathing Space» is kinda cool but Im not sure I would pay for oxygen when I breathing just fine right now. In a medical emergency this would come in handy.
There are no private areas. Everybody recieved their services in the open. Not the best option for me. Especially those folks gettin wazed.
The area that provided small travel items was awesome. Just when I thought I forgot my lotion I discovered this cool place that offered plenty of options that normal Airport News Stands do not offer.

I have to agree to get a service in a separate room is much better…
I had an express facial… It was nice to lay down in a peaceful room. It was worth every penny just for that.
It was not the best facial, not even close.
but for my sanity to leave the craze of the airport for a bit, I will do it again.
Maybe the services will improve?

Located on your way towards terminal C-​D on the left this is a great place to get a good chair massage and including full body massages. Nice place but the airport noise can be unnerving nerving when you are having a chair massage. I stop there every other week for a chair massage. Once I had a full body massage which was much better and quiet since you are in a room away from the crowds.
I don’t know how I feel about the spa just yet. I get some benefit from the chair massages but two things really concern me. Twice I had massage therapists with very rough hands. Second it the noise. Now I can do a good job going deep into meditation. But for others they may find little or no benefit. I suggest remodeling some to get away from the noise. I find it helpful to call ahead a hour to save some time. They always have clients. But how many are repeats?