The Brass Tap – South End

Was awful. Came in on a day off, came in and sat down with my mom who is visiting. Then another guy came in. We both got menus after 5 mins of just sitting there. Then was told I had to give my info to be a member. Don’t care, not a big deal. But I work as a bartender. Honestly, don’t know how the guys behind the bar keep a job. They didn’t ask me what I would like to drink. Even though I was just sitting there and the other guy that came in after us already got served. I had to ask the guy can I order a beer? Got a beer that tasted flat. I don’t know what it’s like on a busy night, but if that guy can’t handle 2 people at a bar anyways won’t go back. Wooden robot is right next door and you get way better beer and service.

The food was decent. The service was some of the worst I have experienced in years. It wasn’t our server’s fault. He was working his butt off but was one of the only wait staff in a crowded restaurant. Then our order came out wrong. This place is doing themselves a disservice by under-​staffing their restaurant.

Great beer selection, decent food, good happy hour specials. I had the chicken sandwich, which was plain and small but not bad. Had the side of cole slaw, which is good if you like jalapeños. Service is decent, as long as it’s not too busy. Some of their bartenders are not beer aficionados and aren’t careful with their pours. But it has a calm, pleasant atmosphere with quiet alt-​music soundtrack.

I’ve been here twice so far. Both times the service has been really slow, but the food is good. It’s a really nice restaurant and a great location

I have never given places reviews but this place is so horrible I signed up to do so. So I will give a little detail of our experience and why we will never be back. We went in at 10:30 saturday night and sat down, about 10:40 someone comes up to take order, we ask if they had a late night menu and were told no they do no we can only get drinks. Bummer but whatever we were okay with having a drink then leaving to pick up a bite to eat on the way home. No big deal. As Im on the phone calling in an order someone brings us a menu and says we have 10 minutes to order. Great! So I hang up and dont order anything to pick up now since were staying. We order on the spot and then server comes back to say I cant have anything with tortillas so no wrap. Oh well no big deal at this point Im fine with chips and dip. Few minutes go by and the server comes back and says Im sorry its chips they wont so (yes used the word wont… so now Im getting a little irritated, but I get over it) so back to the wrap thats fine. Meanwhile another employee comes up to rush the server and say can you hurry up and give me their order so I can put it in. Ummmm HI were sitting right here thats so disrespectful to us AND the server… So were about half way finished with our drink and then at about a few min pass 1120 he comes back and apologizes that they wont make anything now. Oh so youre telling me you wasted 45 minutes of our time when we didnt even complain when you initially said your kitchen was closed, we were going to go somewhere else and come back a different time! Probably the worse customer service experience I have ever had. We felt so bad for our server because the kitchen staff or whoever they were came out by the table to cuss and complain to him right in front of us. Sorry that our presence was such an inconvenience to your staff that they felt the need to waste 45 min of our time and humiliate one of your servers in the process. We will not be back and I will make sure to tell anyone I know to avoid this place so they dont get the same experience that we did.
Maybe post kitchen hours so there is less confusion. And maybe dont give your customers food menus if you dont want to make then chips and dip.
So to anyone thinking about going to this place, dont. There are plenty of breweries and eateries around that have great beer selections and wont make you feel like your business is an inconvenience.

Happy hour review only.
We walked in around 5 yesterday and found brass tap with only a couple of other patrons. It didn’t stay that way though, by 545 – 6 it was packed. We’re were also lucky to find $ 2 tacos (beef, chicken and beer battered fish) as a taco Tuesday special, the tacos were ok, the beer battered fish was meet crunchy and flavorful. Since it was half off shareables, we decided find something of the menu as well. Keep in mind, this is only valid for the appetizer portion of the menu and does not include pretzels, flat breads, or sliders. They really need to include that in HH as well, technically these are all small plates to share too.
We ended up ordering the Rosemary and herb waffle fries and a 10 piece wing order (garlic parm and peri peri sauce). Food took a while to come out but the service was good. I wasn’t a fan of the Rosemary «powder» on the waffle fries. It was too dry and I expected actually herbs to coat my potatoes. The wings were so good! Fried to perfection and tossed with a generous amount of sauce. The peri peri was surprisingly spicy, loved it, and the garlic parm was so creamy.
Everything came out to $ 18 (I also got a house margarita, was good too, slightly strong). Be careful, the wings never get docked 50% off on the first bill, they have to manually input it in. I would have paid full price for wings if I didn’t check before I handed my card over.
I will def have to come back for the wings, they were awesome. the lettuce wraps looked good too!

The food is pretty good for upscale bar and the beer selection is great.
Why 2 stars? I have heard complaining of bartenders, seen staff pow-​wows, and some dude just randomly yelling «Harry Potter».
This place is more staff playground than beerhaus. Pretty awful on the service side. Actually, we were served appropriately… I just wish there were a manager somewhere keeping these folks under control. Very unprofessional and just sloppy.
First and last visit.

Not the best but definitely not the worst. We had a table on the patio to watch the UNC game and had a hard time getting our servers attention if we needed anything. I got a Margherita pretzel crust pizza. They are personal pizzas that even though the pretzel crust sounds weird it’s just normal crust. The pizza is a little soggy but the crust is good. It is a bar so you shouldn’t expect the best pizza of your life. Overall this has a nice atmosphere and is a fun place to watch your favorite sporting event. My suggestion is if you want to drink a lot get up and go to the bar to order your drink because like i said you’ll only see your waiter once every hour. Another tip is that they have a mimosa pitcher that is $ 10, it is solid and a good bang for your buck!

Stopped in before a concert at Amos’. Not nearly as crowded as I expected. They have a ton of beer taps, and seem to be making very good use of the selection. Many NC beers here.
Had Stout from Unknown Brewing (Take the Kremlin) and wings. I missed out on the $ 4 beer special, but I wanted a stout. For the wings, I went with Spicy Garlic and Dry Rub. Next time I’m going with all dry rub, they are just less messy to eat.
Service was quick, food and drinks were top notch «bar» fare.

Bar: I’ve been here a few times for late night drinks and have always been a fan. Good beer selection. Laid back atmosphere. And GAMES! Cards Against Humanity, Trouble, Scattegories, Pictionary, Mad Gab. Some are missing a few pieces, but with some improvising, they’re all just fine.
Food: Pretzels with cheese are very good. $ 2 tacos on Tuesday’s are surprisingly good as well. Chicken, beef or fish. Came in around 7pm and had no issue finding a seat at the bar. Tacos took longer to come out then expected. I assumed everything was pre made up, but they tasted fresh so I will take the trade off. However, the Caprese flatbread was pretty underwhelming. I ordered it after a few beers and still didn’t want to finish it. That’s saying something.
Service: When seated at a table it has always been good. Bartender during taco Tuesday was not very friendly or attentive.
Want to come back to check out trivia on Wednesdays!

I’ve been here a couple of times and they have always been extremely busy, which has related to slow service. Overall, it’s a great bar. They have a ton of beers on draught, select wines and a pretty good drink menu. Most of their cocktails are $ 5-​$ 7 which is a bonus in my book! Plus they always seem to have specials.
The food isn’t bad either. I came here for lunch and got the chicken wrap, which was ok. Nothing spectacular. I’ve also had their wings. They were the winner for me! I’ll definitely be back for those. Plus the wings were only 50cents! I wish I knew when they run their wings specials so I can return (it doesn’t say online. I went on a Sunday after a panthers game).
Overall I would return to Brass Tap because it’s a fun, convenient bar by me but I wouldn’t expect 5 star service.

Every time I come here, I sing Brass Monkey to myself the entire walk from my car to the door. And also sometimes in the bathroom. RIP MCA.
I don’t see how you can’t like this place. Beer. Bottles and drafts. A ton of it. All of it. Changing taps with the seasons and what not. I mean, I got an adult root beer float. Do I really need to say anything else? That’s right, Not Your Father’s RB on draft the last two times I’ve been here. Warning: drink your float quickly or it will overflow. Don’t like beer? They have cocktails and wine as well.
Our good friend Billy M wanted two things for his birthday: dinner and great beer. So, we came here on a Thursday night. Nailed it. Our server was fantastic. We had people coming in and out joining us. He never skipped a beat. Seriously, if this guy isn’t employee of the month then he’s getting robbed. I ordered the prime rib sandwich with a side of mac n cheese. Note: the mac n cheese has bacon and green onions on top. Oh, and it’s freaking delicious that way. Billy got a pizza with pretzel crust. Oh yes, pretzel crust. Our table also did pretzel bites, spin dip, bacon cheeseburger flatbread, an All American burger, and the buffalo chicken wrap. Another side item note: they have waffle fries. Everyone really liked their food. I devoured my entire sandwich, poor thing didn’t stand a chance.
There’s a good amount of TVs for all your sporting needs. The patio is a pretty good size and they use heaters when it’s cold. A ton of great specials throughout the week, including happy hour food specials. Two dollar tacos on Tuesdays. Boo-​freaking-​yah. Spoiler alert: they are really good. My favorite is the fist because I love peppadew peppers. You can get a couple tacos and a margarita for less than $ 10. Tuesdays are also game night, trivia on Wednesdays.
Until next time Brass Tap, Brass Monkey, that funky Monkey. Brass Monkey junkie. That funky Monkey…

They appear to have A LOT of beers on tap and also by the bottle. Not a huge beer fan but ended up here with some friends who were hitting up a bunch of breweries nearby in Southend. They also have a decent liquor and wine selection. Outside, covered patio with heaters. They have several
TVs outside and inside. The outdoor patio made for a nice setting to enjoying a few of the games and relax under the comfort of the heaters. The menu looks to have a variety of options. Giving them a 5star based on environment, service and drink selection. Didn’t try any items off the food menu — I will have to come back for that.

First time at the Brass Tap. It’s a pretty big bar and the staff is friendly. I love how they have a variety a drinks other than beer for us non beer drinkers. I had the brass mule. I love Moscow Mules and this one was decent. I will be back to try the other cocktails.

I went here with one of my friends on a recent girls night because neither of us had been here and wanted to try it. We sat on the covered patio and started with drinks. The beer menu was extensive and had a lot of options. I had a raspberry beer of some sort and my friend had a cherry tart cider. We both liked our drinks. Appetizers were ½ off when we got there so we ordered the combo, which had potstickers, southwest egg rolls, and tempura shrimps. We really liked it and it was perfect for two people sharing.
Several reviewers have complained about the service but we had a great experience. Our server, Ja, was helpful, friendly, and checked in with us often to see how we were doing, refill our drinks, etc.
For the meal, I ordered the buffalo wrap. Now, if you’ve read my other reviews, you know I love wraps and buffalo wraps are my favorite. This did not disappoint! I really liked the the wrap was grilled and the tortilla was crispy. There was a lot of chicken and the buffalo sauces was tasty. I ordered a side of the waffle fries and there were overcooked but still okay. That would be the only thing that could’ve made this meal better. My friend got a burger and waffle fries and she really enjoyed here. We both agreed that this a place we would come back to.

At first glance, the brass tap was a great place. Great ambience, a lot of people but not too crowded to the point where we couldn’t sit, not too loud for a Friday night, and had a great selection of beer. We ordered drinks after about 10 minutes. I ordered a wine and my boyfriend ordered a beer after a few very grumpy bartenders pretended to care about his questions concerning the beer menu. They did give him samples of a few beers which was nice, but not happily. He finally found the beer he wanted and it definitely was good-​a raspberry wheat beer (can’t remember the name).
After about 15 – 20 minutes we finished our drinks and had to wait another 15 minutes for anyone to ask if we wanted another or if we wanted to cash out. We kept trying to get our bartenders attention but they seemed to blow right past us. We finally did get someone’s attention and paid, still feeling that we were a burden on the bartender.
We did not eat here but I would be willing to go back and try the food and service again. The menu was pretty big and offered a variety for low prices considering its south end and things tend to be pricier.

Another solid addition to SouthEnd. I was here on a really slow Monday and had a few beers during lunch. The selection was pretty large but might could use a bit more diversity and maybe some specialty taps. Could very well be that I caught them during a time they just simply didn’t have any.
The interior is cozy and the bar is nice and long, inviting you to come sit right as you step into the dining area. The parking is street side only I believe, but I do recall a parking lot down the street that you can likely utilize if needed.

This place felt like a poor carbon copy of several other bars. The draft selection at Duckworth’s is far better and the atmosphere at Brass hovered between a dive bar and chain bar without really committing to either. Also, the service at the bar was… grumpy. Don’t know if he was having a bad day, but he put a hell of a damper on our day buzz beer crawl. We only lasted one beer there before moving to the next spot.
This place is right next to Wooden Robot which is why we tried it. Proximity not quality was the deciding factor. Next time we’ll walk a little farther.

What’s going on here? There are only 2 waiters working and 1 bartender (no food runners either). Of course the service is awful! The poor staff is miserable. We only had pretzels, super super greasy and the cheese… No. Just say no!
Sad to say I won’t be back. To quote Mr. F, «that was a letdown.»

I’ve been in twice and really enjoyed myself both times… It was a little smaller than I expected, but there’s good seat placement, so you don’t feel like you’re tripping over people or anything…
The service was absolutely fabulous the first time and relatively decent the second, so I’m giving them a solid star for that…
I know the main draw to a place like this is the brass taps, but I’ve actually enjoyed both of my food items more than the drinks I’ve had… I thought the Biermosa was good, but the Guinness Bacon Waffles were delicious… And don’t get me started on that sausage gravy… Good grief, that was yummy…
The next time, I can’t even remember the beer that I ordered, but it was some type of Pilsner… The Florentine panini was out of sight, though… It was kind of like having spinach artichoke dip on a sandwich… And their home fries are the diced potatoes kind… Both times, they were piping hot and had the perfect crisp on the outside…
It might be a little pricey, but the amount of food kind of makes up for it in my book… I was stuffed after the waffles and could only finish one side of my sandwich, so I was very happy.
I’ll definitely be back to tap that.