Wendy’s

This was my first time visiting this Wendy’s location. I rarely eat fast food, but my boyfriend has the flu and requested a frosty and fries, so that’s what I got him! If I could give this place 0 stars, I absolutely would. Customer service is everything.
I pulled into the drive-​thru and waited for my turn at the speaker. When it was finally my turn, the vehicle in front of me was still slightly in the way of me getting to the speaker. I could only see half of the board with the menu items. The attendant came on, I said, «I can’t see the number, but I would like the chicken nuggets meal». The attendant and another employee busted out laughing through the speaker and said, «I don’t know what you’re talking about.» I again said, «I cannot see the entire board, I want whatever number the chicken nuggets meal is». The attendant said, «so you want a number 10»? I reply the same way that I did the previous TWO times. Seriously, tell me my total so that I can move on from this unnecessary experience! Finally, she gave me my total and I pulled forward.
The attendant opened the window and whatever she was eating/​chewing on almost flew out of her mouth when she greeted me, and again she thought this was funny. The sad part is that this attendant appeared to be «in charge». I was absolutely disgusted.
Like mentioned, this was my first experience, and certainly my last. This Wendy’s location manager should be thankful that it’s in a very busy spot. If not, the location would be closed down.

Slowest Wendy’s in Charlotte. Seems like they need to work on their operations and efficiency because they’re having customers drive away due to long drive thru wait times.

Sanatation rating a solid 98.5. I did get fast service and the food was hot. However I’m never a fan of the same person who took cash from the guy in front of me going to get my fries without gloves or washing their hands. Just a pet peeve of mine I guess.

Pulled into drive through. Waited 5 minutes to order once at the speaker and then waited 15 min in line after ordering. This place has serious issues plus staff is not courteous non of them act like they care to be there. Wont be back ever

I don’t even know where to start this. WOW, was this an experience in more ways than one. At 1:30 on a Sunday, this place was pretty packed. And boy was the service s l o w. Honestly it took me close to 25 minutes to order in the dining room. If I hadn’t walked here, and been craving a frosty and baked potato from just having my wisdom teeth out, I would have definitely gone somewhere else.
They had 1 single person working the register. She was nice, but extremely slow. It was almost comical how long this took. Luckily the food was ready in probably 3 minutes after I ordered. Why they didn’t have some one else come up to help, I’ll never know.
The clientele that this place was filled with was less than desirable. To make it worse, there was even two workers ‘on break’ on the patio next to us, talking about their «baby mamma’s & Baby daddy» drama … I kid you not. It was like we were in a live-​action version of Jerry Springer.
Save yourself the trouble and don’t bother with this location.

It is Wendy’s. Lunch lines are long but they have the system down pat. Lines moves fast, food is hot and ready to go. Grab a quick lunch and keep on your busy way.

IDK. I see a lot of negative reviews but I thought I had a nice experience. First of all, yeah, I’m biased. You give me a Carolina Classic and a medium Dr. Pepper in my hands and I’m a happy man. But seriously, not too long of a line, friendly guy behind the counter, «fast» food, full but not too loud crowd, walked-​so-​no-​need-​to-​park, and so I was happy with my lunch today. As for the sandwiches itself, it was just as good as the first one I had. Hey, it got me through the whole trip to Target. And mattress firm. Then I had to go get a smoothie but you know it was a hot day.

This Wendy’s sucks balls! Got a Jr bacon cheeseburger. Towards the end of burger there was hair or string in and on my burger. The string could have been from someone’s clothing & the wind made it land on my burger. I go up & ask for a refund for the burger because who knows how much string I already ate! The manager gives me no problems & gives me a refund. However the worker had something to say, in hush hush tones of course;bothered that I asked for a refund for a burger that was dirty.

Unlike many of the Wendy’s I’ve frequented in the past, this location never gets an order wrong. I never have to ask twice for sauce, or ask for a straw. The food is usually nice and hot. The people are polite and friendly. Never have I encountered the type of person who hates their job and doesn’t care to hide it. The place is open late, and I mean late — three or four in the morning, depending on the day — which is great. Sometimes the drive-​thru line can be lengthy and, in turn, the wait long, but I don’t mind it too much. It’s solid food that’s of very consistent quality, and the sanitation rating is always good. I drive there, oftentimes bypassing the much closer Burger King and McDonald’s.

The food is good and the drive thru service is fast… to a fault.
The food is always good and hot. If I had to review the food it would have 4 to 5 stars; but the service on a particular day this month was a little troubling.
I come to this Wendy’s often. I work in the area and they are always moving very fast. and it seems if you are not on the same pace they are a litte annoyed.
My order was $ 4 and some change. I gave the cashier a $ 10 bill and she only gave me change back as if I gave her a $ 5 bill. I asked for the rest of my change and she said you only gave me a $ 5 bill. I told her she was wrong and she called for the supervisor… actaully she yelled for the supervisor. I pulled to the front talked with the supervisor, they count her drawer and it was as I said… I gave her a $ 10 bill.
I don’t think the young lady was trying to scam me BUT I know they are moving very fast and they need to slow down b/​c incidents sunch as these The supervisor was blah towards me and not very apologetic at all. If the supervisor was apologetic I would have felt better.
I would just make sure you say out loud what you are giving the cashier so you both are aware of the money given.

I got stale buns here once. Like, not even edible. I’ve never received good food here off the 99cent value menu. The people seem friendly, but the service is slow. Pony up a few more bucks and go to Chipotle across the street

It’s late. I get it. But for someone to not even say a word let alone look at you is just pathetic. No «thank you» no «have a good night» nothing. Just an eye roll and attitude. I don’t expect much when it comes to fast food. But seriously this is pathetic.

Terrible, this place sucks. I have eaten here often, due to being in close proximity to work, the employees seem to mosey around at their own convenience, take their sweet time taking your order, making the food., refilling your drink. They could learn a thing or two from Chic-​fil-​A

Maybe I just hit it at the wrong time, but 12:30 on a Thursday, the drive thru line wrapped around the building TWICE… After jockeying for a parking space, I walked in and the line was to the back of the dining area.
I walked away very hungry and frustrated as it took me another 10min to get out of the parking lot due to the wrapped drive thru line and all the cars trying to get in and out.
FAIL.

Super busy location, right next to the Target. It’s a drive-​through which I always find very helpful.
Standard Wendy’s menu. I really like the value menu items because i find them to be an excellent, uh, value. Low cost, good eats. The «junior deluxe cheeseburger» has an actual piece of lettuce (not shredded) and a proper slice of tomato on there. By default, also mustard which I think doesn’t belong on a burger.
Very organized, quick service. Top notch for a Wendy’s.

That’s right. Im writing about a Wendys. Well. When you impress me on all levels, this is what you get. Well done Wendys. Food came out looking like it does in the commercials and ever so fast. The staff was friendly and experienced. Annnnnnndd it was delicious. Enjoy!
PS. I love you chocolate frosty.
Ian M.

Wendy’s is decent at making burgers but they can not make a good grilled chicken sandwich… at least one that is not wet… and it is not just this location, it is at all of them.
Atmosphere — Newer, clean, busy, funny
Food — I ordered the grilled chicken sandwich. While labeled as improved, it still was damp to the point of making the bun soggy. I think they keep these things in a bath of chicken broth to maintain moisture. For my side, I opted for the healthy mandarin oranges instead of fries. This gave the girl at the the counter a good laugh… as she said «Oh, how cute».
Service — Despite being made fun of… it was great. I called the counter girl out on it, in a funny way, by telling her that I was watching my figure. This got her and the girl behind her to laugh.
Price — combo meal $ 6.54
Overall — I look forward to trying that apple pecan salad… you know. because I am watching my figure!

Proximity to Target = win.
Otherwise this is your standard Wendy’s. Quick fast food service. I always order off of the value menu. Jr. Bacon cheeseburger, value fries, and depending on how hot it is outside a value Frosty or a value pop. Oh! They carry PEPSI products, not coke products here. Blew my mind right out the window.