Zaxby’s

My friend and I stopped here to grab a bite to eat on our lunch break. We both ordered salads to go.
Easy, right?
Wrong. So wrong.
We waited forever… only to get our food (orders were not correct) and no salad dressing in the bag!
And the customer service could have used some improvement too! It’s not our fault this order is wrong. I can’t deal with managers that act like it’s the end of the world that I expect you to correct it!
Get it together Zaxby’s! I really wanna love you and return to this location!
But for now… Meh

Very clean new building. Staff needs to be trained. Very slow and crappie service. Owner of this franchise needs to train their crew to serve people. Wrong orders. Not calling order numbers. Have to stand and hope you hear them whisper your number.

The worst Zaxby experience ever. The new building was gorgeous. Awesome design and finish. My order was «for here», 10 pc Chicken Fingerz, blue cheese and medium slaw. She handed me a tiny cup of slaw (like in a tarter sauce cup) and said that’s it. I said I don’t think that’s it. 5 mins later and after much dialog she brought the correct one. Ice tea — the lemon container in drink area was empty– the area was trashed, including a caution when wet sign that was on the floor fallen down in front of drink area that you had to step over to dispense drinks. After another 5 mins the called number 14 and sat a to go box on the counter. They continued to call «14». After another 5 mins. She asked me what was my number? I said 17. Another few mins past. She asked me what I had had. I told her. She discovered that the to go order was in fact my chicken and handed it to me. I said I’m eating here. She handed it back to the kitchen. 2 mins later she hand it to me. I go sit down and discover its ranch no bc so I walk up to counter and ask for blue cheese. They hand me one pack. I am so over interacting with the employees I just go sit down and try to eat. The floor was filthy. Many tables had trash and had not been bussed. As I left I counted 2 employees in booths eating and 4 standing on the customer side of the counter, 3 of which were texting or on their cells. There were 3 customers in the store during this experience so being slammed is not an excuse!
Never again. I swear!