Belk Department Store

For the most part, I’ve always had an excellent experience shopping at the Belk here in Charlottesville that is attached to the Fashion Square Mall.
Though it’s a very extensive store (as far as variety of items go), the only thing I shop for there is men’s clothing. I love their selection, as they carry my favorite brands:
–Ralph Lauren Polo
–Lacoste
–Nautical
–Vineyard Vines
–Sperry Topsider
–Dress shirts/​ties
–Belts
–Wallets
It’s great to have somewhere very close by that lets me turn my shopping trip into a simple one stop shop. Even though it is connected to the Fashion Square Mall, it’s nice that it has its own separate entry so you don’t have to trek through the war zone of the mall.
All the employees are always proactive, and come up to you to ensure that you are having a pleasant shopping experience. When available, they always are knowledgeable as to where specific items are located and can point you in the right direction to save time.
Their constant sales are always great. If they don’t have a specific sale on all items of your favorite brand, they always have a clearance rack that is filled with options at a discount. Whenever I shop at Belk, 99% of the time I leave with exactly what I was looking for in the correct size.
I always receive a lot of Belk coupons in the mail. The cool thing is even if you forgot to bring a coupon or even if you didn’t have one in the first place, when you get up to the register to check out, they are always willing to scan the store copy of a coupon to give you the best deal possible.
The only downside of this specific Belk location is one that has been mentioned in previous reviews that I have read from other Unilocal users. They have tons and tons of places to complete your shopping by checking out, but usually there is only 2 – 3 check out locations that are operational at any given time. This in combination of lines that can get rather long sometimes results in a long wait time to get your items scanned and pay.
At this point, sometimes it takes even longer because the customer that is being checked out may have a question, which will then cause the employee running the register to walk away with the employee to a whole different section of the store, leaving numerous customers simply waiting not knowing when the employee will return to complete the check out process. I know that personal customer service is key, however this has happened on numerous occasions and can get a tad bit annoying. This is the sole reason why I bumped this Unilocal rating of Belk from ⁵⁄₅ down to a solid ⁴⁄₅.
Other than that, I have been a Belk store cardholder for many years, and I plan to continue shopping with Belk on a regular basis.

Hmmmmm…2,000 customers, two registers… sounds about right. One saleswoman completely focused on one customer as if she were her personal shopper in the clearance aisle. We put several hundred dollars worth of merchandise back on the rack and left.

I had a great customer experience early January. A sales associate effectively helped my wife and I. Especially, he was able to find us some great deals on boots (75% off). I would just have liked the price to be more transparent. I normally like to know what I would be going to pay before I try something and that night, the only prices we could read, were the original retail prices. Hopefully, we were helped by a great sales associate.

This is one of the few things I miss about Charlottesville — it was a great place to go clothes shopping. There is always some kind of a deal going on, and I got some great deals on brand name clothing here. The only brand that ISN’T on sale — ever — as far as I know is the Polo Ralph Lauren clothing. But considering the brand name I don’t expect their stuff to ever be on sale. I think my favorite purchase there was the top coat I bought — I saved almost $ 250 bucks on it because of one of their regular sales. It was a brand name coat, too, not some cheap imitation one. There is a particularly sweet saleslady in the men’s department, don’t know her name, but she always made it a pleasure to shop there.