Pack ‘N’ Mail

HORRIBLE HORRIBLE HORRIBLE. My item arrived fine, however, I was misquoted off the bat. At first, they quoted me $ 80 or less to pick up my item from the local auction house and to ship it to me. Then, once they picked up my item from the auction house, it jumped up to $ 102. I was then able to talk them down to $ 94.99. They were shipping through UPS. After being quoted the $ 94.99, I checked prices through the other shippers and Fedex was $ 20 cheaper. I asked if she could just ship through Fedex since it was $ 20 cheaper and I could save $ 20. She gave me some song and dance about how she doesn’t like Fedex ground and she prefers UPS and she wouldn’t send it Fedex. So, I had to pay the $ 94.99 to get my item shipped to me. Guess how it came to me… Fedex ground. Go figure. I don’t mind paying for services but the dishonesty and constant back and forth, along with lies, is ridiculous. Go with Blue Ridge!!! After this fiasco, they quoted me, the same job, at $ 70! They treated me horribly and it is a shame because I will be buying from the auction house weekly so they lost out on additional business because of their unprofessional ism.
Tina

I will start this review by saying I messed up and shipped something overseas without first confirming what was going to be reimbursed. Upon calling to check the status, the staff member I spoke too was extremely unforgiving and made me feel stupid. As if by questioning if there was anything I could do to intercept the package, I was personally insulting her. As I was already out several hundred dollars on the shipment, this just added insult and I will choose a different place to ship my packages next time. Also, it seems no matter how much you tape up a package, they always add more tape and charge you between $ 1 and $ 3 for it.