Rudy’s Dry Cleaners

I’ve been going to Rudy’s for years… and they have always done a great job! Pet hair, urine stains on wool blankets, red wine on dress shirts, make up on silk, they always get it out or try twice! I also take in alterations which they’ve always taken an extra effort to be sure it’s a perfect fit! Replacing zippers in jackets is my usual request! I love Rudy’s and now my daughter in law is hooked on them after trying the two other cleaners in Barracks’ Rd.

After reading the generally bad reviews on Rudy’s and hearing some other bad things about them via word-​of-​mouth, I was pleasantly surprised by their service.
The staff at the desk were polite during both visits. They were FAST and I was able to pick up my two items at 3 pm the next day, even though I was an hour early. Although my clothes weren’t particularly soiled when I brought them, I think they did an acceptable job of cleaning and pressing them, and the paper tags were stapled into the tags of the shirt and the dress, NOT the fabric itself! Hooray!
The only negative comment I have is the expense. My rayon/​nylon work dress cost almost $ 11 to clean, whereas it cost less than half that in a northern VA dry cleaner. The dress shirt was pretty standard cost, a little over $ 5.
My friend graciously drove me to the store to drop off my clothes, but it turned out it was just as easy to take the UTS bus down JPA. Although I picked Rudy’s because it was pretty convenient, I won’t hesitate to go there again (provided there’s good service in the future!) when I need to have clothes dry-​cleaned in Charlottesville.

This is the worst dry-​cleaners ever. It was like they just bagged by clothes up after I delivered them, and said, «Done». My sweater was not clean, it was full of lint. They do sloppy work and have no attention to detail. It was after several minutes of arguing with an employee about how I not only have to wear this unsightly sweater, but then tell them that the drycleaning was done at Rudy’s, that he offered to clean it himself. I picked up a coat today and it was terrible. It was full of lint, animal hair, and I had to use a roller to get it all off. Why am I paying $ 11 dollars to do their job? Very disappointing Rudy’s. You have lost a customer. You have no professionalism and no attention to detail.

I am writing this on behalf of my son who is a student at UVA and is no longer a regular customer of this establishment. This shop lost his shirt and when he asked them to look for it they were irate and wouldn’t even consider that they might have made a mistake. I would expect any dry cleaner to occasionally lose something, but their arrogance and unwillingness to correct a mistake is intolerable.

Buttons on my Express dress shirts were melted/​cracked
My LRG coat (~$ 250) was not pressed well — still wrinkly. Color was a little faded.
They staple the tags INTO the shirts, rather than stapling the tags around the shirt label.
A bit more expensive than other places I’ve been to. The quality was not worth the price. Definitely won’t be coming to this place again.