Shining Cleaning Services LLC

Not impressed at all. One of the least professional businesses I’ve ever experienced before. The cleaners showed up two hours late, even after she already had to reschedule the cleaning time that day. When they finally arrived, I was told that the cleaning would take around 3 hours and that she would call or text when it was finished. I left the house for 3 hours, constantly checking my phone after 3 hours was up. After 3 and a half hours and no messages, I went back to the house and nobody was there. When I called the company, there was no response and I didn’t hear back from them the next day. It took a week to get a bill and receipt from the company which I needed to show to my landlords as I had scheduled a move out cleaning. In addition, the company only provided a surface clean and didn’t take the time to move anything or do any kind of thorough cleaning that you’d expect from a move out cleaning service.

Amazingly fast turnaround — and did a fantastic job on our large (4bd, 3 bath) house. Everything seems to be spotless, even the awkward things like the ancient tile countertop, the picture frames, and so on, the kinds of things that usually get forgotten.

Terrific work! They showed up on time and left my home looking fantastic and in immaculate condition. Everyone was very helpful and they made sure the whole job was done properly. The quality of their work was top notch.

Gaby and her team do an exceptional job. It is such a joy to come home after Shining Cleaning Services have come to the house. One of the best services I’ve used over the past 20 years. Detail oriented and thorough. I’m very glad I found them.

Not worth the money. Moved into a place that hadn’t been cleaned properly so all there was for them to do was bathrooms, blinds, kitchen etc. they arrived 40 mins late In fact I had to call to see if they were indeed coming. Two girls and a handler arrived and they didn’t appear to speak clear English. They went about the chores like they wished they were elsewhere. I had to have them go over a few things more than once. They chatted a lot in their language in front of me which was rude. I will not use them again.

I’m so glad we found a shining clean. After trying a few different companies in the area that left us less than impressed, we were starting to lose hope. We love Ms. Gaby and her crew. They are affordable, reliable, and very professional. My house is always spotless when they leave, and they never complain about the pounds of dog hair our German shepherd leaves for them. Best cleaning service in Charlottesville, hands down!