VA Nails

THIS PLACE SUCKED. Polish left around my skin and made me bleed multiple times. Nails already started to chip the same day I got them done. Nice people though :)

They were busy, so we came back in 30 minutes like they had asked, no problem. My daughter’s nailpolish had the manicurist’s hair in them when it was complete. We asked for them to fix it, but they just added another coat to cover it up… gross. My cuticles were not groomed, my nails were filed unevenly and were ragged, plus there was nail polish all over the edges of my fingers. What they did was a polish change, not a manicure. Never going back again.

I got acrylics done here and my manicure seemed pretty rushed. The lady doing my nails was using the sanding tool so carelessly that she nicked my hand and drew blood :(she also didn’t round out the edges well or take time to make them smooth so my nails are not really on fleek at all right now

I have been here many times. Been twice in he last month and a half. Pedicures are expensive but sometimes they are worth it but not lately. They start out well but if they get busy if goes down hill quick. Terrible at the end when the nails really to be done nice. They will skip steps and do a poor job. Example don’t clean cuticles and nails will be uneven after filing

I made a mani/​pedi appointment two weeks in advance to come in with my mom before my senior prom. We arrived 5 minutes early and after selecting our colors we were ushered back to soak our feet. 40 minutes later our feet were like prunes and the water was cold. No one should wait that long for service, especially since we had an appointment.
A girl finally came over and was clearly in a bad mood. She rushed through my pedicure but my nails turned out decently. Then I was given the fastest manicure of my life. My nails are rough on the edges and poorly shaped and my cuticles are ripped because she skipped the soaking part completely.
I asked for French so she did the white tips and then cleaned them up with nail polish remover as per usual. Then as she was doing the top coat, she bumped one of my nails and smudged it. She went back to fix it but made it worse and I pointed it out to her. She seemed annoyed and finished in a hurry and I went to dry my nails at which point I was able to examine them. They were horrible!
I came home and immediately took them off. I can do better myself. I will never come here again and I highly recommend skipping the appointment part completely because walk-​ins were given more attention than us. Maybe another person would’ve been better but I am very disappointed.

I went here yesterday for a pedicure and a pink and white full set. Let me start by saying I stopped the man and told him not to finish, that I was done and just wanted to leave, unfinished nails and all. Yeah, it was that bad.
I had my pedicure first. A really nice, gentle, older woman started my pedicure… sugar scrub, paraffin wax, hot towels, hot stones, all the relaxing stuff. She did a nice job; no complaints here.
While this was going on a younger man came to my side and started buffing my nails and putting the acrylic on. I couldn’t really enjoy the pedicure because he was pulling my arms around and had me reach my right arm across my body to do that hand.
Then he took over to trim my toe nails, trim my cuticles, and paint my toe nails. I check out my hands and they looked awful! The whites were very uneven and some of the white in the corners of my nails were pulled way too far back on my nails. I tried to tell myself they weren’t finished and to exercise some patience.
The man cut my big toe not once, but twice while he was roughly trimming my cuticles. I’m a shy person and don’t really like to complain about things, so I’m thinking to myself «what am I going to do»? I had made up my mind that I would let him finish my nails and then I would just go home and paint over top of them myself since they looked so uneven and poorly done.
I didn’t even make it that far… He started buffing down the acrylic and the next thing I know I’m pulling my hand back with pain. He took a chunk of my skin out of the tip of my finger with the dremel buffer tool thingy! And let me tell you, it hurt! I took my hands away from him and told him not to worry about finishing, that I was done, and just wanted to leave.
This is not typical of me, but I had had enough. He cut my toe twice, took a chunk out of my finger, and my nails looked like a toddler did them. Needless to say, I will not be returning here.

I’ve been here a few times before and while it’s a little more expensive than most places it is generally worth it. I can not say the same about today. Today I got the cucumber pedicure and while the cucumber and massage were nice the towels that they wrapped around my legs were so hot they left red splotches where it burnt my skin. I asked for a design on my toes and she took it upon herself to do flowers, I realize that some people like a flower design, I’m not one of those people. I could’ve dealt with it if there was at least time and effort put into it but it wasn’t. It took her about 1 minute on each toe and the flowers are nothing more than 5 dots. If I was 10 years old I would probably be ecstatic. But it was definitely not worth $ 50.

I’m an older guy. I never before had a pedi. I loved the massage chair and the attention to detail. The foot and leg massage was very relaxing. I will be back.

It’s a hit or miss, depending on who you get. Definitely ask for Ryan if you do decide to go here. He does great work and is very professional. I unfortunately cannot say the same of some of the other employees — specifically the female technician who works at the second station back when you first walk in. I wish that I knew her name so that you could ensure that you stay FAR AWAY FROM HER. Her work is poor and she was unbelievably unprofessional and rude on my last visit. She took 2 hours to do a half-​assed basic manicure on me. When one of my nails got smudged, she went to repair it. However, I noticed that she had grabbed the wrong polish. I told her that it was not the right one and grabbed the one that I had picked. She tells me that I don’t know what I am talking about and she knows what she is doing. She puts the wrong color polish on, and I show her how it does NOT match the same color as the other 9 nails. She proceeds to start yelling at me in her native language and throws away the correct polish. Of course, she does all of this AFTER I had already paid and tipped her. Needless to say, I will not be returning, even though I do like Ryan’s work. I will now be going to Holly Nails across the street near Kohl’s.

Let me preface this by saying this is the best pedicure I’ve ever received. The manicure on the other hand…
The polish was put on in super thick layers. Not even a full day after my manicure, the polish has majorly chipped off on six of my nails. Absolutely ridiculous.
The redeeming factor is that after going back the next day to point out the crappy manicure, they re-​did the entire thing for free. The second manicure stayed put for much longer.

I have never had a worse eyebrow wax in my life. The woman who did it jerked my face around, was not the least bit gentle, and ripped off half of my left eyebrow. I left in tears. I shouldn’t have even paid, but I did. Plus, despite asking her to not use any oil on my face, she immediately slathered my skin with baby oil. I will never go back.

The little Vietnamese girl who did my nails and brow waxing here was very polite and did a fantastic job. I was a little irked when I first arrived because the owner (manager?) was standing outside smoking and turned to go back in just as I approached the door. He walked in first and didn’t hold the door for me, allowing it to slam in my face.
After I was finished and was paying the girl, I gave her a tip which she placed in her pocket. I was shocked when the owner/​manager came storming up, screaming at her in Vietnamese. He reached into her pocket and took the tip away from her! After he left, I asked the girl why he had done that and she seemed afraid to say anything.
I wouldn’t go back… Not because they don’t do a good job, but because the owner obviously has no respect for women.

I was very pleased with the spa pedi I received — my legs and feet have not felt this good in a while. I got the White Tea Scrub with the paraffin dip. One word sums it up: Heavenly!
Although my mom and I were amongst the last to come in before close, Tony took his time — the treatment never felt rushed. Additionally, he was a very pleasant conversationalist.