The Bridge Salon

I’ve been going her for a year or so. They’ve recently started online booking. I definitely do not recommend booking online. I’ve had zero success.

Found this salon online and got a great ombré and trim there. The salon has the wonderful Aveda Products, and the staff are very friendly. The salon is in a trendy, hip area, so I had lunch and my hair done there in Chattanooga. Unfortunately, the salon doesn’t do nails, but they referred me to a great nail salon near-​by, Le Parc Nails, which was also a good experience. I will definitely be back next time I’m in Chattanooga.

I’m visiting from California and am in need of a trim. I dropped in having to wait until I walked back into styling stations… the first tech was apologetic for the absenance of front desks… she was helpful… said yes! I’ll go get the other tech and was seated in her chair… let’s call this one Ms. Sunshine (most likely the owner) in describing a med layered length haircut (using Gyspy (I’ve just dated myself) & Farrah’s as an example… she seemed disgusted and told me my hair was very dry, that it was already layered and it wasn’t long enough… LIKE I WAS NOT AWARE OF THIS. I realized that this was not going to work so I made an attempt to get out of her chair and Ms. Sunshine put her hand on my right shoulder and push me back down in the chair… then she went to the other tech whispered who-​knows-​what and came back… then I said «time to go»…so I got up saying «good bye & many blessings».
Coming to Tennessee for the first time and being «SOUTHERNLY CHARMED» by EVERYONE!
So, I would like to kindly give Ms. Sunshine the suggestion of buffing up on SOUTHERN CHARM 101!
I have just read ALL reviews… the 5 Stars sound like «Friend’s»…the 1 & 2 Star reviews are most likely true. The rebuttal by owner is kind of desperate and tainted with a surly attitude… the same attitude I encountered by owner. Also, the salon was old, the windows were filthy and it just felt like a geriatric ward… and I’m over 60. In talking with a friend who’s an attorney she would like to suggest to Ms. Sunshine that «physical restraint could lead to legal suits».

This salon ruined my hair! It took them 3 attempts to get it right and it only got worse each time they tried. I have a platinum blonde band at the front of my hair and streaky foils at the back of my hair… I have spent hundreds of dollars the last few weeks to fix their mistake, It can’t be fixed though because its snapped and falling out from the amount of bleach they used. I payed them to do it and to fix it, I also tipped 30% in the hope that they actually could fix it when I went back in the next day. I left in tears but they still wouldn’t give me my money back.

I made an appointment at the Bridge Salon on a whim this week after reading the previous reviews and I am SO glad I did. I can’t say enough about my experience… from my appointment phone call until I walked out the door, the staff was amazing. I had a cut scheduled with Teresa, who I didn’t know beforehand and she was fantastic. As soon as I walked in, I was greeted with a smile, she did a thorough consultation asking me how I wanted my hair to look styled, how much time I have in the morning, what products I like to use… she checked out a picture I brought in and told me how she was going to cut it and why it’s going to work for my hair. She did a great wash and even an aroma therapy scalp message that was AMAZING. After she cut my hair and was styling it, she showed me step by step how to get the look I wanted at home. The way she showed me was really easy to do and when she was done I was in love! The cut was great, the style was exactly what I wanted. Overall I couldn’t be happier!
My appointment was at 10:00 and I left at 11:15, which I loved. I hate when you go into a salon and they hustle you in and out trying to get more clients in to make more money. It just seems like they aren’t taking the time to get what you REALLY want and are paying for. This salon is definitely worth the price tag and I will be back to see Teresa in 6 or 8 weeks!

I stayed on the North Shore for one night while in Chattanooga for business. This salon is close to the Delta Queen and big park. I called ahead and got a same day appointment with Liz. We talked about the Tao of Pooh and she layered my hair in a dry cut. I felt totally comfortable in the down to earth salon. Afterwards I turned the corner and walk across the pedestrian bridge towards the art museum.

The Bridge Salon is an AVEDA salon. They are all color experts and all the staff are very experienced. I saw some really cool cuts and color and I had a highlight/​lowlight and haircut and it looks great. My hair is in great condition and I’ve had lots of compliments. Its an upper end salon as far as price, but it was definitely worth it to leave happy.