Right around the corner from the Walden Galleria and close to Buffalo International Airport, this branch of The UPS Store(store #3671) offers printing, shipping, and mailboxes services to locals and visitors to the area looking to send/receive mail and make copies. Popular with Canadians who use can get a complete street address to receive mail and parcels from all couriers(United State Postal Service, Fed Ex, UPS, and DHL) the location offers good mailbox service when it comes to standard lettermail, but when it comes to parcels, management only holds them at no charge for 3 days only. This sucks if you have no time to run to the location to pick up your mail, especially if you’re traveling from Canada. They will hold parcel up to three days(they charge $ 1 per parcel, per each additional day if not picked up). Due to this policy and the rudeness I received from one employee in an e-mail reply(used CAPS in reply), I did not renew my mailbox and went to another UPS Store closer to the border. If you’re a constant shopper at the Walden Galleria or frequently using the Buffalo Airport, this place is convenient, but if you prefer better customer service, customer-friendly policies and closer proximity to the Canadian border try another location closer to a border crossing than this location.