Bounce U

Before we moved across country, we went to Bounce U every Thursday for their Preschool Playdate Open Bounce. It was [always] the most fun we’ve ever had.
Pros:
— Variety of play equipment
— Staff are friendly and welcoming
— Parking
— Clean facility
— Convenient location/​close to home
— Close to Route 70
They have the right amount of play equipment and for different ages. I think I may have had more fun than the kids some days. There were always numerous amounts of families there making it more fun for everyone. By the time our session was just about finished my kiddies would be completely worn out. Most times they would pass out before I even got out of the parking lot.
The staff was always very friendly and most of them always had a smile on their face. The rooms were always clean and ready for us to play in. There’s plenty of parking as well.
I have no complaints for Bounce U. We really do miss them.

I felt the place to be small, but I did have a blast (esp at the one wall where you have to try and get the flag to stick very high). I beat everyone… even Miss Jeudy T.
Here are a few things I think this place needs:
–I do wish there would have been some more activities for the little ones though. My 2 yr old son really only had 2 things he was able to do and my baby didn’t get to do anything. Other places, they would have an infant section where no one over 2 could enter (except for the adults with the infants of course)
–They should also put some arcades in for anyone wanting to not really bounce. Maybe xbox or a wii so people can compete with each other
–Family restroom — my son got a bloody nose here (he ran into my wife’s swinging arm by accident) and because they didn’t have a family restroom, my wife had to clean him up by herself. It would have been nice if I could have gone in and helped her.
A plus is that the workers are very very nice. They kept up with the cleaning, serving people drinks and pizza, and helping anyone that needed it. The party room area where the food was served was a tad on the hot side though. Not sure if it was from the amount of people or if the air wasn’t working, but if the air was working, they need to bump it to a cooler temp.
Overall: I hope they take my suggestions. If so, I’d def be back and throw a party here.

Reading the reviews, I probably wouldn’t have chosen this place. However, just having been there this past weekend for a birthday party, I will definitely be back. I brought my cousin and my 10 year old for the birthday. The whole place was kept private for our party which gave us access to all the rides and games. The older children were able to tackle the obstacles while the younger children had fun slides and activities to keep them entertained.
This was a great place for adults to tap into their inner childhood as well. Their different levels of difficultly allowed everybody to gravitate to different games.
After an hour of entertainment, which seemed really short because we were having such a blast, we had a private room for cake and food. They have a huge throne for the guest of honor and pretty good cake.
I will definitely be back when I want the kids to just have a blast and I want to tap into my inner child. Great for the whole family.

Here currently with my 2 year old for open bounce for preschoolers, aka kids under 7. There are kids clearly well over this age running like animals. The employees are more interested in throwing balls at each other rather than paying attention to the kids. In addition, they are blasting music so loud you can barely hear. Last time I checked this is a place for kids and not a nightclub. The location in Langhorne is much nicer and adheres to the age ranges. If you want to spend your time with earplugs and doing the attendants jobs then this place is perfect for you.

I’m surprised at some of the other reviews on here. Took my girls to a b-​day party here yesterday. I was apprehensive and expecting to have to leave party way through. My youngest is autistic and the noise eventually shuts her down. We were at a similar party last year at another bounce place and that was a disaster!
Bounce U’s setup for b-​day parties is much better. 35 minutes in one room (private) with activities and bounces. Then move to the next room (private again) for more bounces and activities. Then finally onto the party room for pizza, cake and drinks. Two party hosts who also took pictures throughout so mom and dad didn’t. I was very impressed. (Compared to the other bounce place where there are 4 – 5 parties at one time and they all use the same room full of bounce houses. The noise level was overhwelming, no where for parents to sit, you can’t hear any announcements, etc.)

I had my son’s birthday at Bounce U today, what huge a disappointment. I’ve been here before and was not impressed with the establishment at all. The venue is too small and not well run — but my son wanted his party here because his friend had one here. Parents beware we had flies in our party room which ruined the experience for my son and his guests. We had to do everything possible to keep the flies off his cake. I talked to the manager and explained this was unacceptable and she did nothing. I do believe something was taken off the bill and my wife handled that.
Spend the money and go somewhere else that’s clean and well organized.

I normally go for the preschool play dates with my 4 & 6 year olds for the 12:30 or 10:30 open bounce. Let me tell you I am so annoyed with my last experience here. I went on Friday and the oldest kid there had to be 16. There is normally 5 – 6 kids Max age 6 or 7. On Friday there was at least 25 kids, most of them 8 – 16 yrs of age. I don’t understand why they would allow kids this age to attend a Pre-​School open bounce. Those kids were rough and scared the heck out of my 4 yr old.
Not very satisfied with my experience, doubt we’ll be back until the fall.

I’m not going to complain about the fact the Easter Activity event was sold out. I would complain about the customer service. I called in advanced because the website called to reserve a spot. However, they told me no worries and just bring the kids at 3. I got there before 3 and was told «First come, First served and they were full.» I wished the lady on the phone had told me that. Strike 1. Strike 2 was the guy yelling and cursing at lady asking him why her kids couldn’t come in. The lady also complaining with him but I would never leave my kids with a person so willing to get angry and use foul language like this guy. Strike 3 was the fact the parking lot was pretty empty. If Bounce U was «packed» with only about 20 cars (and half of those are to people turned away at the door) then I think they have a space issue here in Cherry Hill.
This was my first time at the Cherry Hill location. In less than 5 minutes I’ve come to the conclusion that I will never be going back to this location. The Blackwood location never cause such issues.

Just had my sons party last weekend and he said it was his best birthday party ever. I think the thing I liked the most was that it was private. Unlike chuck e cheese where we had his party last year, at bounce u we had every room we were in to our selves. The helpers at our party were great too, they went through the obstacle course with my son close to 10 times. All in all I would definitley recommend bounce u for your kids next birthday!

We went there because there website said kids can play from 6:30pm to 7:30pm on Saturday for five dollars. So we took the kids there and they didn’t open the doors till 6:40 then the kids played till 7:18 and then they told everyone to leave. I told the kids to keep playing till 7:30. Meanwhile we had two employees working there yelling at my children to leave. I reminded the employees the doors were suppose to open at 6:30 and close at 7:30. I also said the website said this. The one employee told me that the website says 7:20 so my wife looked it up on the phone and the employee said it was wrong. My wife and I talked to the manager named Linda or Laura and she also said the website didn’t apply at this branch. She was rude to my wife and I. The two employees weren’t very nice to my children. We weren’t happy about it and probably won’t return. The only good thing that happened there that night was the kids had fun. We will only go to the Blackwood location.

The facility is nice and so are the young employees. However, my complaint lies with the brunette manager. She is not very friendly and quite rude with her scratchy tone voice. The Bounce U facility would fare much better hiring a more friendlier manager.

With 2 kids under 5, we have been to several Bounce U birthday parties. This was the 2^nd time at this particular location. Overall, it is a fine place for a kids birthday party. The employees are energetic and in a good mood the entire time. Our party leader, Amanda, was fantastic and seemed to really, really love her job.
However, what gave this place only 2 stars was the manager. My 2 year old son was under the height requirement and was not allowed on any of the bouncing «rides.» When I asked the manager why, I was told this was a state law and there was nothin she could do. Now we went to the Bounce U in Bridgewater in January and my son went on everything despite being shorter than he is now. Apparently the state law only applies in South Jersey. This requirement was not on their safety contract that they make you sign nor posted on any sign in the store. I guess the yard stick with the circled 34 was their way of saying what the minimum height requirement was. The manager did make sure to pass the blame to my friends who paid for the party because they didn’t tell me about the restrictions. When I mentioned it to my friends they were never told about the restrictions because it was in none of the party information.
Now, Amanda was nice enough to let my son on the big slide for 1 ride because she felt bad. A nice gesture, but very little and too late. Have to really consider whether I will ever go back here.

About a year ago, my child attended a classmate’s 6^th birthday party here.
The party was well run and the kids (over 20 of them) had a blast.
Parents provide their own cake and refreshments, Bounce U lets the kids play (free-​play and organized activities) on their equipment.
Not my idea of a good time, but kids sure do love it.