KFC

I’ve heard of people having bad experiences here but I never have (knock on wood) I live nearby and normally get Popeye’s if I feel like fast food fried chicken but sometimes get the craving for KFC because of the Mashed Potatoes n Gravy. Unless they have a deal going on I don’t bother because it’s getting expensive for meals there to the point where it’s just cheaper to eat at a sit down. But chicken is hot, haven’t messed any orders yet…

OLD/​COLD FOOD, MISLEADING EMPLOYEES, OVERCHARGING, INEPT MANAGEMENT!
You have been warned about his location. If you decide to patronize this KFC, be ready for potentially one of the worst experiences in fast food you have ever had.
Of the last 5 visits, only one has been without issues, and that was because I purchased a drink and sides — a simple order that anyone can get right.
I have had them pack old and cold food for me near closing time, only to find out when I got home that it was inedible. (Called the next day and the manager was useless in helping with a refund, replacement, or anything else.)
Another time, i used a coupon, was told the coupon was printed wrong, and had to pay the difference. I was hungry and could care less, but came to find out that I was scammed by the counter-​person.
Yet, another time, I arrived early in the evening — learned form last visit — and placed a normal order, only to have it packed, crushed really, into a much smaller container then it should have been. When I got home, I had a congealed mess of chicken flesh, soggy/​cold chicken breading, and in a single, uniformly rectangular block. (Yeah, I called again, and was told that it was not their problem, and that if I unpacked it when I go tit, the food would be OK to eat!!!)
Take you money, health, and sanity in your own hands when eating/​taking out from this location, the manager is very unimpressive, and doesn’t seem like she would be able to manage a wet paper bag, let alone a supposed fast food restaurant.
I will not be returning to this, or any other KFC for that fact, in the near to later future. All fo this with this location has turned me off of their products and inept service.

The KFC on Rte 38 In CH near the CH Mall is an incompetently managed dump and dive. They always run out of chicken, screw up your orders at the drive thru, charge you the wrong amount, tables and floor are always filthy and the food is barely warm to cold. The staff is just as bad act like morons. Put it plain an simple: «THIS PLACE STINKS! «. Avoid this Cherry Hill Rte 38 KFC and DO NOT waste your money here! If you want a good chicken meal, go to Chick-​Fil-​A down the street behind them and over to the right about 2 blocks away. If Col Sanders were alive he would fire the whole staff, shut this KFC outlet down, demolish the building and re-​start from scratch, and that is EXACTLY what needs to be done to this dump joint.

Food was hot, fresh & delicious. Good deal on the combo meal. Well staffed & Service with a smile. Dining area clean. 2 high chairs for children.

Ran out of boxes for 10pc chic strips so we got nine pieces stuffed in a box meant for six. The biscuits were doughy and underbaked. Neither the chic nor the biscuits were of any good quality from what I had remembered from previous KFC experiences (back in the day). The drive thru gave us no napkins for a sticky fried chix meal. Sorry didn’t know we had to ask? We complained about being shorted a piece (10% of our order, 45 cents) and they begrudgingly gave us 4 more. Not happening again!

So — Once again we’ll not get into details of the menu — we’ve all had KFC and the products here are on par with any decent KFC you visited. Why one star? Service. Lack of service, specifically.
The restaurant is supposed to be open to 10pm on weeknights, at 8:45 on a Wednesday it was locked up tight and being mopped. Fine — I’ll use the drive through. One person ahead of me put their order in and pulled up. I ordered a 10 piece meal for the family — all white meat. Pull up.
Ok — THIRTY minutes later I was at the window and my order had none (zero, zillch) pieces of white meat. I’m not sure if they were cooking stuff to order but I paid for the white meat and Asked the girl for it. She handed me the bucket back and before I could look inside locked the window and walked away.
4 pieces of white meat apparently translate to a ten piece bucket. She knew what she did and went hiding. Screw this place. You win honey, but I hope they shut your store down tomorrow.