My husband purchased a pool for me and the management was very helpful. However, the installation process was a huge disappointment. It took them 5 days to complete the full installation. The installtion was headed by a man that didnt have the customer in mind at all. He was full of excuses and was very rude. He even told me that the office lies to customers just to make them feel better. What? My back yard was a little slopped so they had to dig 11 inches, this was a huge problem for them, but they install pools all day. Dig! They were never on time, never gave us the information we needed. We always had to call them, and now after getting in the pool we have found out that they did not level the sand, so there are bumps in the liner. Really! I would not recommend them, until they find new installation crews. It is not worth the hassell.