Funville Playground & Cafe

I took my 3 and 5 year old and they had so much fun. They have tables or bar chairs for parents to sit and chit-​chat, do homework, and/​or eat while the children play. Super clean place and their is always a person to watch/​interact with the kids. And you cant miss your kids since everything is all on one wall (except the toddler area, they have their own little area), only one exit out the door:)

Dear Management: I am highly disappointed to learn today that my reserve party date of February 28^th was cancelled by someone. My name and phone number was given when I reserved my party. I was not notified that the date would be erased. This is not good practice and poor customer service. I travelled from Hampton to pay my deposit to learn that my date was scratched out of the party book. My daughter was so understanding in the whole matter. I hope that exceptional customer service is important to your business and not only making money.
Respectfully,
Zedra T

We’ve enjoyed our visits here. My child is 6 years old and she loves the indoor playground. They’ve acquired more space and converted it into a BUMPER CARS arena. I truly like seeing a separation in age group’s area. There is a toddler area for babies and younger toddler and the big area for the bigger kids. The bathrooms were cleaned.
This isnt truly a café, as all they sell are overpriced concession stand like items like candy, sodas, chips etc.
The staff were decent but I didnt interact much with them. The 4D theatre was a nice activity to do.
The prices were reasonable, however, if you want to do the bumper cars or the theatre or anything else, you will pay extra. Bumper cars sessions are about 6 minutes, however the play area is unlimited and you can come and go as you please. Admission is good for the entire day.

I will say that it was a clean place, even though the bathrooms did not have paper towels in them for the 2 hours we were there. Even told the manager that they were out of paper towels but she never had it refilled. Imagine little wet hands rubbing all over the playground area. Overall my younger kids, 7 and under had fun, but I wouldn’t recommend it for any older than that. The staff was overall nice, the manager could use a little more people skills, it seemed like I was bothering her anytime I went to the front. Not bad for a crappy weather day.

Went here today and thought it would be great. My girls are 3, 9 and 11. We checked in and I have to say this place was perfect for my 3 year old. My other two not so much. They were way too tall for the entire play area. The only thing they could do was the big slide in the middle. I did speak to management on this and was given a refund for my older two girls. The customer service is not great. There was one girl on the floor to watch the kids and assist. She was yelling and very frustrated at the children. Too many adults playing on the equipment with their kids! There was a broken piece of equipment that needed to be fixed but kids were still allowed on it. It was never tapped off or anything. This place is also called a café but it is a far cry from a café. They sell overpriced sodas, candy, chips and ice cream. My two older girls did try the virtual ride they offer and they seemed to like that. This place looks like with some customer service and a few adjustments it could be great. I gave two stars because my three year old loved it and management did fix my issue. I wanted to love this place. I doubt I will be back or recommend this area.

First time I went here with my daughter. Customer service is not that good. The female cashier was mean. The toddler place was cheap $ 2. Place was amazing looks like heaven for kids. The cashier needs to smile more or be kid and parent friendly or they need to get a new one. I went Saturday and it was jam packed. They had a birthday party. Will I come back? Maybe not. Will I recommend this place? Maybe yes. Because the place just look really nice. The lady need to loosen up a little she looks like she eat kids. lol eating really good like a pig behind the counter. she wouldn’t let me sit on empty chair because she said its for the party. bitch is evil. Toddler play area closes at 7pm too. I don’t get it!!!

The best place to take kids to burn energy. Clean play area and very clean restrooms. We will be going here instead of chuck-​e-​cheese in the future

This place is awesome! Bright, cheerful, CLEAN! Varied activities to keep the kids busy for hours. A separate area for the littlest ones. Plenty of tables and chairs for the adults to sit while the kiddies play.
My almost 4yr old grandson loves it here! We discovered it about 3 weeks ago and have been back at least 8+ times.
We had a birthday party for my 9yr old nephew last night and he stated at one point, ‘This is the best birthday party EVER!’ The party package included pizza, ice cream, a beverage, a 3D ride, a staff member to help and a visit from a costume character (we chose Spider-​Man). The party was a huge success according to the very happy & exhausted kids!
The staff is friendly and helpful. They interact with the kids as they go about picking up and cleaning things. They also don’t mind if the adults interact with their children in the play areas… as long as they wear socks. It can be helpful when there aren’t other children to play with or until a child is comfortable with climbing and navigating the massive structure.
One reviewer mentioned the owner and thought he wasn’t very friendly…
The more we speak to him the more we like him. He is very concerned with the way his business is run and kept up… and is very approachable. He now greats us warmly and seems genuinely to like my grandson and singles him out to personally welcome him back.
I keep my grandson while his parents work and this is our new favorite place to while away a couple of hours several times a week and to burn off some of his excessive energy! He takes a long and welcome nap after each visit! My son has also started to bring my grandson here once or twice a week in the evenings or on the weekend because he begs to come back!
I highly recommend Funville to anyone with young children. Ask about the punchcard and summer discount card! Wear socks! If you forget you can purchase a pair for $ 1.

The place was very clean and the kids had a lot of fun. The staff that were supervising the kids were great and interacted with the kids, friendly, and overall great especially coming with a small group of special needs children. My only qualm was that the manager/​owner was not overly friendly. Very business minded, not rude just not as friendly as you would think for someone running a children’s play place.

This place is awesome! ! My child is 6 and played for hours. There is also a separate area for toddlers! This place is spacious for being in the mall (which was great because I had my two month old along in her big stroller). I was amazed at how clean the establishment was as well. All the play equipment was clean and looked like new. The bathrooms were pristine which was very impressive being that I came at 4 o’clock on a Sunday. A birthday party was going on but there was enough organization for the party and regular patrons to all have enough space for a great time! Very affordable too! I wish we
lived closer because we would be here all the time! Staff was amazing, very nice and helpful, you could find them everywhere!

Love It! Perfect place for my kids to burn off their energy in a clean environment and parents get to relax and have free wifi :) I give this place two