Holly Point Apartments

The community is nice and quiet and the grounds are well kept. The ladies in the office are nice and friendly, besides Vicky the property manager. She has proven to herself to be deceitful and untrustworthy what she says. The apartments are spacious and the price is reasonable for what you get. You have a security system in the apartment, washer and dryer for $ 50 per month extra, dishwasher, water included. The water smells bad when you first cut it on and that is believed to be because the water comes from the canal in the neighborhood. It’s a very quiet and safe feeling community. There is a bug issue that many residents complain about and the office just wants you to deal with it. They have a major problem with centipedes and giant roaches. They will have their extermination come out and spray which only decrease the bugs are about a week and then they are back. All it does is help the bugs go on vacation, breed, and get stronger and bigger. They will repeat this cycle of spraying and do nothing else. If you have any issue with the apartment that was preexisting (like bugs) they will act like they are working on the issue but if the issue is not resolved and you want to transfer to another unit they will make you pay $ 400 to transfer. Overall everything is good while they are getting your money and assisting with the move in process. You should just hope that nothing AND I mean NOTHING is major wrong because if it is you will end up with the short end of the deal and end of paying out major money for THEIR SITUATION. Maintenance is always polite and responds quickly to the minor things like appliances etc.
Just again beware if there’s anything major wrong… you will have to pay and they will give you the run around and eventually you’ll have to come out of pocket.
I’ve never experience renting like this. I’ve experience way better. I could see if the issues were because of me but I shouldn’t be penalized with preexisting issues.

We have been living here for about 6 months now and we love it. The prices are amazing for the amount of living space in comparision to the other apartments in the area. We have never experienced any trouble with the utilities. The bathrooms are pretty basic and the eat-​in kitchens could use updating, but they get the job done. I was surprised by the amount of storage space available within the apartment. The grounds are very well maintained and I always see the staff driving around to make sure there is no trash on the street or yard. Front door trash pick up occurs twice a week. The fitness center is rather small, but it is never packed. If being a gym rat is not your thing, there is also an outdoor pool, an indoor jacuuzi, a sauna, and an outdoor tennis court. There is a dog park (it looks small from the street but it is actually pretty sizeable once you are in it) and a handful of dog waste stations throughout the property.
The biggest problem we have with this apartment complex is the neighbors. There’s a lot of elderly people living here who are not the most tolerant people. We have been having issues with our downstairs neighbors the whole time we have been here — apparently my entire family is too heavy footed, so they complain to us about making too much noise with our steps. They even called the cops on us for a noise complaint (the cop said it was «heavy footsteps, or something») one night over us walking around in our own apartment. We spoke to the property manager about this and she is allowing us to transfer to a different unit. The whole process of talking to her about the problem and signing the paperwork to transfer was much easier than we expected! Almost everyone we have worked with in the office is pleasant and willing to help.