I love knowing my travel trailer is parked securely at Bob’s storage in Hickory of Chesapeake. On a couple of different occasions the awesome staff have contacted us to notify us of issues with our property,(due to large winds and storm) the girls, Donna, at the office are just fantastic. Very happy with this business and it’s staff. Thank you guys!
Lisa D.
Évaluation du lieu : 1 Chesapeake, VA
Horrible experience do not store with them. We are a military family and my husband had already left to go to his duty station before my daughter and I. My things were in the unit less than 6 months and when I opened the door it was so infested the movers wouldn’t even touch it. I’m talking an $ 1800 couch and love seat, a $ 700 coffee table completely destroyed. Spiders had laid eggs in the couch the webs had hardened to the top of the table. When you moved the pillows on the couch hundreds of baby spiders came crawling out. My boxes were completely full of beetles and spiders where they had gone under the tape and laid eggs in my things. If you opened a box hundreds of spiders and beetles crawled out, leaving behind hundreds of spider eggs and websA guy drove by and asked what was going on and when I told him he informed me that he was going to clean his space out because when he went in there it was infested with snakes… I went to management to try to get some help they said all they could do was give me bug bombs. They didn’t help clean out the unit, they didn’t so much as credit me back and rent or offer to help cover damages. Actually the regional manager(after requesting he contact me) never called. After 2 weeks I called him and he had a horrible attitude with me and told me that he’d see me in court before he covered any of my damages.
Stephanie F.
Évaluation du lieu : 5 Virginia Beach, VA
I had a horrible experience with my movers and was in a pinch for a truck. They were more than willing to help out and made my experience better! I would HIGHLY recommend this location to anyone looking for a storage unit.