As far as IHOPs are concerned, and please remember, I’m rating an IHOP; this particular location is one of the good ones folks. The food is good, the service is decent and they blast the food out to you in no time flat. They listen to your order and try to help you choose alternatives without getting you to spend more money. I know that my wife chooses crazy combinations and other locations would just chalk it down and serve it; this location helps her choose a combo and with alternatives and saves money. The biggest negative about this place… Don’t go on Sunday mornings. Once the local churches let out, that place becomes a nightmarish wait.
Fanny A.
Évaluation du lieu : 5 Bloomfield, NJ
Passing through and stopped for breakfast. Server Mikeal was good and very attentive. Would highly recommend this location and ask for Mikeal.
Tarshera W.
Évaluation du lieu : 1 Chesterfield, VA
Second bad experience… pulled up at Waffle House and at the last second decided to turn around and go to this ihop despite my last visit. I ordered the Nutella crepes. before they came out my server said that they messed up and had to do them over… when the crepes arrived they were missing the bananas and you could tell it was a rushed job. so I gave it back and got a double blt to go because I was pressed for time and the cook told the server since it was to go he rather make it after a cigarette break. not going back for a while!
Alan H.
Évaluation du lieu : 2 Richmond, VA
I eat here often. The service is sporadic. More to follow. The place is clean and serves food befitting an IHOP and is middle of the road as far as its brethren is concerned. I will return. It’s a nice place for a long breakfast. You never know if it’s going to be fast or not. Expect service problems. Orders get lost often. Waitstaff has to be reminded to check ticket times. Southern charm abounds. The front of the house staff is very friendly and bends over backwards to resolve problems. Back of the house has issues. Order delays are frequent. To sum it up. Good food for an IHOP, charming wait staff and frontline managers that aim to please you. Clean! Expect delays and check on your order often. There are some really good waitresses/ers there. remember to tip them well. You will know them by their service.
Grisselle M.
Évaluation du lieu : 5 Cameron, NC
Hands down, this is the best IHOP I’ve been to in a very long time. We went on a Sunday morning, so of course, it was crowded. We waited in the front for about 10 minutes with our family of six. A booth became available and the hostess let us know if we took our car seat out of the stroller, we’d be able to fit. We were appreciative of this because we would have been waiting another 10 minutes on a table. We all fit comfortably in the booth and the boys enjoyed coloring while we placed our order. The crew here seemed to all get along so well. The table cleaning crew was so efficient and quick. If you blinked you missed the fact that the table next to you was a mess just a few seconds before. The servers were so amicable! They were close enough for you to look up at and let them know you needed something, but they were not hovering asking questions every few minutes, like at some IHOP’s I’ve been to. The manager was cleaning tables, serving food, and making sure everyone was happy. If I’m ever back in VA, I’ll make sure to stop at this IHOP.
Paula J.
Évaluation du lieu : 4 Richmond, VA
Considering it is Saturday AM and all places are packed, we were pleasantly surprised to find that we did not have to wait long at all. The waiter was very friendly and helpful and attentive considering the place was completely packed. The food was not bad. I ordered the chicken fried steak breakfast platter thing and thoroughly enjoyed bits of warmed up chicken fried steak and gravy and even the delicious scrambled eggs. We will be BACK!
Marie S.
Évaluation du lieu : 5 Stroudsburg, PA
Great service by Cornell! Food was good — we ordered breakfast everything came out as ordered and was delish! Very fast friendly service. Very clean! Bathrooms clean will def come again in our travels!
Worth K.
Évaluation du lieu : 2 Chesterfield, VA
Really gone down hill in their food management! Partners eggs were half raw And my waffle was served cold. When I mentioned this the waitress took it back to the kitchen. Placed in a microwave and brought back lukewarm
Ashly F.
Évaluation du lieu : 1 Chesterfield, VA
We had to wait over an hour between being seated and getting our food. The servers are all mostly missing teeth or flaming gay which at least provides some entertainment for the wait. When we finally got our order, I was missing my hash browns and he was missing his pancakes. Ihop is supposed to offer a 50% LEO discount, but we only got a 10% military discount.
Tina H.
Évaluation du lieu : 5 Chesterfield, VA
We go every weekend and have Shane wait on us.
Winnie S.
Évaluation du lieu : 1 Chester, VA
We arrived at 11:02AM on Easter Sunday and had a long wait, like 45 minutes. Once in, we had a great waitperson, Nicole. When I needed a yellow sweetener, Joe came to the rescue and brought not just some for me immediately, he went to the kitchen and got more to stock my container on the table. That is the end of the good stuff. Our wait was for a HOUR for our food! People that came after us were served and leaving when our food finally arrived, and the kitchen screwed up two of our four orders! Our server(Nicole) kept going back and back and back to the kitchen trying to get things unraveled, and management promised to «figure out what happened and get back to us» but never did. Our original bill came with a survey, but the charge came back without it and I asked for and got it back, and when I tried to take it, it had already been taken! Imagine that! The management must have done the survey and I would LOVE to see what they said about our MISERABLE time at that restaurant! After waiting a second and third time for the mistakes on our order to be remedied, we left after TWOHOURS and I swore to come to this venue( Unilocal) and to tell about their service. The one thing they did was to give us 30% off on our brunch but after the«I don’t care» attitude, even that wasn’t enough. I gave the waitress an $ 8.00 tip but the manager deserves to get fired for falsifying the survey. He was an arrogant boob! Mr. Nasty will lose when I contact corporate. He deserves to get called out for his stupidity! Caught red handed! Go to Cracker Barrel or Waffle House instead.
Jaimie S.
Évaluation du lieu : 4 Chester, VA
The holidays are over and everyone is talking about hitting the gym. I went to IHOP. I typically avoid chains, but IHOP brings back wonderful memories(family) and fuzzy memories(drunken friends). A visit was long overdue. Got in there early New Years Day. Forgive me but I forgot the servers name, but she was great. Competent and friendly, I liked her. I had buttermilk pancakes, sausage links, orange juice and coffee. I love that they leave the coffee pot for the table. My meal was delicious and filling(pancakes after all). It was a good way to start my year 2013. I know that IHOP and good music do not usually go hand in hand, but on this morning I heard Whisper To A Scream by Icicle Works(a great song) and a Lindsey Buckingham song I really like but cannot recall the name. I do not know who the DJ is at IHOP but I salute. Happy New Year from me to you…
Harvey K.
Évaluation du lieu : 4 Chester, VA
IHOP is not a trendy or upscale place, just our family’s favorite place to go for a weekend or day off, get-out-of-the-house fun breakfast. They provide good, tasty food, and it is reasonably priced. For those over 55, their senior specials are exceptionally good deals. The wait staff is friendly, chatty, quick to check up on your needs and quick to provide. The 20-minute wait on weekends is a testament to their popularity, and while you wait you can strike up a conversation with the friendly stranger sitting next to you.
Amanda S.
Évaluation du lieu : 1 Richmond, VA
Service is horrible, management is rude, and the food is mediocre. How do you mess up bacon and eggs? We were even seated at a table at the INTERNATIONALHOUSEOFPANCAKES where all the syrup containers were empty. We had to ask for syrup three times– at a pancake place! Will be going to the local waffle house from now on.
Derek S.
Évaluation du lieu : 3 Monroeville, PA
A group of 10 of us were on are way to Myrtle Beach, SC when everyone was hungry. We agreed on stopping at this Ihop. It was busy and we had a lot of people in are party so there was a 20−25min wait. When we were being seated, the table wasn’t big enough to fit all 10 people. So the rest of are party sat in a empty booth next to the table. The service was fast enough. They brought everyone their drinks, then we ordered are food. They brought are food without messing up anyone’s order. I got pancakes with blueberries of top. With bacon, eggs and toat. The food was so great. Ihop has the best pancakes. So in the end everyone was pleased with this Ihop.
Tracy B.
Évaluation du lieu : 5 Prince George, VA
My husband and I went one Friday night around 8pm and there was no wait at all. There was only 2 other people in the restaurant. Our waitress was WONDERFUL! I think her name was Tassa(or something very close to that) and I have to base my rating purely on the service she gave us. Everyone knows IHOP is well, just IHOP. It’s really nothing spectacular. The food is decent if that’s what you are in the mood for. But here’s the thing… our waitress was super nice and friendly. She was attentive. She was very helpful when I was trying to figure out points for different foods on their menu(it’s a Weight Watchers thing). She laughed with us, made sure we had everything we needed, got us drinks to go at the end of our meal without us even asking, and was very personable. I think it was the best customer service experience I’ve had in a very long time. I just hope the next time we go there she is still working there.
Robert B.
Évaluation du lieu : 3 Chester, VA
It’s ok the granddaughter love coming here so we went after church. Had a good crowd waiting when we got there but only waited 20mins not bad. Food was good service was so so, had to ask for everything sometimes twice. But all in all it was pretty good.
Nicholas B.
Évaluation du lieu : 3 Colorado Springs, CO
It’s your typical IHOP. Just be ready to wait on weekends. Love the Bacon though