Edible Arrangements

I’m writing this, as this is the second time I have had a problem with this location. At Christmas, we received a very large arrangement from my out of state mother for our holiday meal with family. Within one day the fruit was going bad, as if the fruit was on the brink of freshness to begin with. When we have had baskets in the past, that I have either received or given as gifts, they have always been fresh and lasted for several days. Not this one, within 24 hours the fruit was shriveling and drying up. I did not complain because this was the first time I had ever had a problem and just passed it off that every business can have a bad day.
Today I tried to order a basket for a friend that is having emergency surgery. Due to the fact that Valentines is two days away, they would not make any other arrangement than a Valentines arrangement, which was totally not appropriate for this situation. Even though, Lauren admitted that they had the product and fruit I wanted, per Corporate, they were not allowed to make any other arrangements, other than Valentines arrangements. What the heck! I know its Valentines Day, but other things go on in life with people like illness, new babies being born and even death. I do not think Valentines Day should take priority over more important every day life occurrences.
Obviously this company is more concerned about making as much money off of a holiday, that is really not a holiday, than they are about what the customer needs and when they want it.
So Edible Arrangements, I will no longer use your fruit baskets for birthday or get well gifts. No more family holiday get togethers, family reunions or my kids holiday parties at school. You lost a great customer because of your greediness!!!

Love this location! Bouquet arrived in beautiful shape and the fruit was absolutely delicious!

They’re arrangements. And they’re edible.
My only job this Easter was to pick up one of these bad boys and bring it to brunch. You can imagine the panic I felt when I remembered this the day before Good Friday. Luckily, I hopped online (get it? Easter bunny? Hopped?) and was able to place an order for pickup on Sunday. A lot of their locations were closed, but this one was open from 8−11am. There was an Easter option on the front page of the website, so I just went with that one. Chocolate covered pineapple bunnies? I think yes!
A few notes when ordering something… these things aren’t cheap. One large basket goes a long way and we had some left over even after our brunch of 20. Also, consider the option of chocolate & sprinkle covered strawberries… you don’t necessarily need a huge basket. Lastly, be careful that you aren’t accidentally adding options. For instance, I left with a fruit basket and three huge mylar balloons that I had no idea I ordered. Festive, yes, but not necessary.
The man that helped me pick up my order was so nice, and the process was seamless. The fruit was incredibly fresh and the chocolate to-​die-​for, and overall the thing was a hit. Consider using this company if you need something to feed a lot of people, or if you want to send a gift to someone. My best friend loved her chocolate covered strawberries as a gift after the day she got engaged! Overall I had a great experience and will likely order from EA again.