This place sucks in the service dept. The food was OK but we had to wait 25 mins for 2 chicken bowls and 2 popcorn chickens. The manager blamed being shorthanded. Thats not the patrons problem! This was during lunch so you have to anticipate the ordering of popular items and have enough staff. The manager already had an attitude because she had to come out of the office and do some work. Now the girl at the register was helping out and working hard to take orders and fill them, but if you are working the register and handle money you are not supposed to handle food.
Don S.
Évaluation du lieu : 2 Petersburg, VA
I’ve been going to this location for years and given many chances to accommodate my family and I. More times than not the food was good, however the service from the employee’s was less than par. I do not believe I’ll be returning due to the straw that broke the camels back when I went there, yes it was about 5 min to close but the young fellow at the window said they run 5 min fast and was closed yet the lights and drive thru board were still lit up to give the impression they were open. I’m sorry but if your lit up and seem open your open and serve what you can until actual closing. Thanks but no thanks I’ll goto Bojangles.
Ashley S.
Évaluation du lieu : 5 Houston, TX
Been eating here since I was a little kid in the 90’s food is very yummy. The employees are very nice and I really enjoy coming inside and eating with my family. The place needs a good scrub down.
Liz B.
Évaluation du lieu : 5 Chesterfield, VA
Outstanding service from the manager with wi fi to boot. We actually had the staff asking for feedback and checking in with us. The reminded me they had wi fi available.
Ryan C.
Évaluation du lieu : 1 Richmond, VA
I could not wait to write this review. I’ve been going to this location for a bit now as it’s close to my work with less than stellar results. Today was the breaking point. My friend and I went here for lunch. The lady at the counter was quick and friendly. «Maybe they’re under new management», I wondered. We both got our food and left. As I sat at my desk I noticed they forgot a part of my order. Then my friend comes in and says he got mac &cheese instead of mashed potatoes. One mistake is passable, two consecutive mistakes means you just don’t give a shit. That’s what we have here. Idiots that don’t care. To top it off, we were the only customers in there! This location sucks so much. Stay away! Zero stars!!!