Why do you have a place of business and not carry the items you are selling? Went in for a upgrade, waited about 20 minutes, place was packed and the cute little freckled girl that helped up told us they didn’t have that phone and than JUST starred at us. Didn’t say anything else so I asked some questions, told us we could go online and order it. There was a $ 40 upgrade fee and soon were probably going to switch to another company. I like the phone service I receive but the fees are too much and the stores serve no purpose when they don’t stock enough phones and have dumb little girls working there. Won’t come back here nor will I recommend anyone to this store.
Izzy H.
Évaluation du lieu : 1 Cheyenne, WY
This place has the worst customer service ever. The reps are a bunch of cons. The managers are a bunch of punks. They will try to rob and take advantage of their own mothers if they had a chance. I hope they don’t breed and their kids grow up like them. The Verizon in the mall is the best!!! Go there instead of this place.
Andrew H.
Évaluation du lieu : 1 Cheyenne, WY
Terrible wait time and customer service. Waited forever and they weren’t even able to help with what I needed. I headed into the mall the Verizon inside was much more friendly and helpful. Save yourself the hassle and head into the mall and get the customer service you should of got in the first place.
Jaclyn B.
Évaluation du lieu : 1 Cheyenne, WY
I am so glad im not a verizon customer anymore. I just needed to get a copy of my final bill. Waited almost 40 min then to be told they Should have sent you directly to us. Then final bill hadnt cut yet after all that what a waste of time. Kevin is who helped me was very nice but wow.
Nate W.
Évaluation du lieu : 1 Cheyenne, WY
This place is a joke. Extremely long waits. I complained that my Galaxy S4 that I just bought was 149.99 at Radio Shack vs. 249.99 at the Verizon store. Matthew the manager tried to tell me that Radioshack recieves an inferior Galaxy S4! That was a pretty funny line. Then said if I’d like to return it I can pay a restocking fee. Do yourself a favor and save your self some money, head to Radioshack.