I have ordered carry out from this Pepes for some time and they have ALWAYS given me a very small amount of pico de gallo for my dinner. Tonight the«manager», a 30 year old with no clue on how to run a restaurant, insisted, and I mean really insisted that she needed to charge me for the condiment. Then she said she didn’t care if I never came back to order from her restaurant! You know what, the only reason to go to Pepes is the pico de gallo because the food is nothing special. So do yourself a favor and go to Burrito Jalisco in Alsip. The food and the people are excellent. Don’t waste your money on Pepes in Chicago Ridge.
Cher b.
Évaluation du lieu : 2 Plainfield, IL
This use to be my favorite PEPE’s…sadly I think there are new owners/cooks. The food is now subpar. BIG sad face!
Sheryl P.
Évaluation du lieu : 1 Chicago Ridge, IL
This once was my absoute favorite place to eat not only for Mexican just for good for in general. Sadly 5 years later I came with my aunt promising her she’ll absolutely love it!!! well not exactly. The food quality was definitely poor I always get all steak and willing to pay extra but for 1.25 each taco, torts etc youd expect steak not some grissly, greasy chunky meat. Salsa was like tomato tasteless coleslaw and imitation sour cream. what? We didn’t even take our leftovers which was pretty much the whole plate. We will never return.
Robert S.
Évaluation du lieu : 2 Chicago, IL
This location used to be my favorite! No Mas! Around two years ago, I confirmed that new owners took over. They raised the prices of 80% of the menu items and began messing with the taste and quality that location used to have. The tortillas are no longer the franchise tortillas — Their texture and taste are not the Pepe’s tortillas I grew up on. I had to ask 3x for the original Pepe’s hot sauce because most locations like to hide or make known they have it. The wife wanted steak fajitas for one but opted out when she saw the price had been marked up from 14.99 to 19.99. Not that we a problem affording anything, its that fact that we have never gone to any restaurant and paid $ 20 for steak fajitas. We both opted for steak taco dinners. The food came out hot but the steak was way too salty. Three to ten years ago this location was my favorite, hands-down. Now it is no bueno no mas. Unless I am desperate and a block away I will probably avoid this location from here on out as it is not longer worthy of the 30 minute drive from where we live. I have written this location off as it now ranks at the bottom with the Tinley Park Pepe’s. We had a nice run 111th St. Pepe’s!
Monica G.
Évaluation du lieu : 5 Chicago, IL
I went there today for the first time… They just earned a lifelong customer. The food was so so good…
Hope M.
Évaluation du lieu : 1 Oak Forest, IL
Disappointed. Food sub par. Drinks watered down. Service was super slow. Will stick to the 159th street location.
Carmella A.
Évaluation du lieu : 2 Worth, IL
Went there about a month ago. Place was crowded and waitress was rude. Took her forever to bring us our drinks! Could tell she was unhappy and did not want to be at work. Food was decent-good. Tried this place again yesterday. It was dead noone in the place. Waitress was sooo much better, happy, and attentive. Also there are no free refills on the drinks so drink slowly, lol. Chips n salsa were good. Food was still just decent tho…2 for customer service or would have got a 2.5−3.
Michael E.
Évaluation du lieu : 5 Chicago, IL
BESTSERVICE … Best fajitas ANYWHERE !!! Everyone is friendly and makes you feel right at home. I stop in there often and I highly recommend this restaurant.
John B.
Évaluation du lieu : 1 Mount Greenwood, Chicago, IL
This pepes used to be great but they now have new owners and the food is horrible… By far the worst pepes that I have ever been to. I highly recommend finding another pepes to go to.
Susan G.
Évaluation du lieu : 1 Glenview, IL
My final visit to this restaurant was today. Several times a year for the past10 years, I have stopped after cemetery visits. I have no illusions of grandeur when eating at a Pepe’s. It is not«authentic» or by any means upscale, but until recently it has always been dependable. Yes, the salsa is a cold mess. But the chips are usually fresh and as the warmth of a gold margarita does wonders. Today, a Sunday at about 3PM, there was one waitress for the entire restaurant and when I arrived, it was busy. OK, I could see she was struggling, so I was patient as I waited for every step of the dining process. The usually tasty drink was over-sweet and the glass was sticky… and it was the best part of my meal. The waitress admitted she was alone(with one bus girl) and earlier, they had computer problems. She called the restaurant owner, who eventually arrived to fix that issue, but then proceeded to sit in the other room watching sports on TV rather than helping his customers and the staff. Since my last visit, the food was prepared completely differently. The place has always been sort of a 70’s time warp dump but now with bad food, bad drinks and prices that are WAY high for the quality? Do yourself a favor and drive on past this excuse for a Mexican restaurant.
Wade L.
Évaluation du lieu : 1 Chicago, IL
Well here we go again, new management/owners and everything goes south. This location ranks even as the worse Pepe’s franchise along with the Tinley park one. Place is dirty… food is bad. Service is worse. Best Pepes is on Bell road in Homer Glen.
Jennifer M.
Évaluation du lieu : 1 Chicago Ridge, IL
Took the family one night and never again! The waitress had a full mouth touched our silverware with her hands and chipped a piece of food off with her nail. Complained when we asked for new silverware. There was a hair in my little ones food and they charged us full price. Didnt offer to make us anything new. Gross. Emailed pepes and they offered us a $ 10 gift card, wow that doesnt cover our meal! Ill drive to the one on cicero.
Alberto B.
Évaluation du lieu : 2 Burbank, IL
My girlfriend likes coming here, not sure why, this place is awful. Make this your last restraurant choice.
Emmy S.
Évaluation du lieu : 1 Oak Lawn, IL
Ok so we came here for late afternoon lunch(we didnt know nor was told about a lunch buffet…) ordered guacamole and drinks to start. Noticed this pepes changed up their tomatoe based salsa to a more shredded tomatoe, runny kinda salsa. Not very good, but not the worst. Ok! My man ordered enchiladas and was told of a 1.25 surcharge for steak instead of the hamburger or chicken that came with. I ordered stuffed chicken taco, which i tend to stick with at every pepe’s… that way i know what to expect, no surprises! well, Our bill turned out to be $ 32.00 for lunch!!! they charged 1.25EACH enchilada on the plate in addition to the 9.95 cost… 14.00 for his plate of imitation mexican food. And my go to tacos, came without much chicken & no sour cream! Ughhh. Guac was the best thing we thought, but 5.25 for half order!!! Disappointing food experience for him & I both! Food & beverages are VERY over priced and not even worth it. I can see why the restaurant was empty. Plus, the place needs an updated décor or a wash. We will not be going back.
Patti F.
Évaluation du lieu : 1 Chicago, IL
What a waste!!! I guess it is under new management –I would say no management. The worst service ever, I felt like I was in a SNL skit. We had to repeat our order several times, adding several times I wanted our appetizer before our meal. Limes dried out and slimy. Appetizer came out same time as food. There are so many things that were wrong I can’t even list. I would never give this a chance to steal my money again. What a shame it’s been an old stand by for years.
Alzetta H.
Évaluation du lieu : 4 Chicago, IL
This Pepe’s reminds me of my childhood experiences at Pepe’s. Love it. Portions supersede your average Pepe’s. Margaritas are great!!!
Brian Y.
Évaluation du lieu : 3 Evergreen Park, IL
I am only bumping this up to three stars becaue the food was not terrible, and the server was polite. First the salsa was all kinds of messed up. It was 11:45 and there was only one waitress working, so needless to say we had to wait. A pet peeve of mine is when a place says no, or limits refills on softdrinks.
Peter S.
Évaluation du lieu : 2 Burr Ridge, IL
Dinner for 4 at about 4:45pm on a Wednesday night. Just a couple of tables occupied when we arrived but pretty full when we left at about 6:30pm. Our server was prompt and very friendly, but we were waiting for our fourth to arrive. When he came our server was struggling with their new POS system and did not come back to our table for a while. After we did order it took longer than expected to get our orders. The chips and salsa were served right away. The chips were very good but the salsa was– well– different. It is apparently run through a food processor. You can shovel it with your chips! So it sticks to the chips, but we all would prefer the natural texture of salsa. We had a variety of entrees which included tacos, enchiladas, flautas, tamales, and Carne Asada. All of those items and the rice that comes with the dinners were just OK. The refried beans were dry. The Carne Asada was tasty but unevenly cooked. We asked for medium and got close to rare on one end and well on the other end. Overall we have had very good experiences at Pepe’s restaurants but we will not return to this one.
Nathan F.
Évaluation du lieu : 1 Oak Lawn, IL
Heard it was under new management so we decided to try this place again. First impression was the place was very dirty… both floors and tables. Not particularly inviting. Waitresses were rude and inattentive. We sat ourselves and waited quite a while for service… And when we finally got our food we didn’t see her again until we got our check! Had to flag down another waitress to refill our drinks and she took an extremely annoyed tone with us as if interrupting whatever she was doing was some sort of taboo! We even heard these waitresses speak rather loudly to each other in their waitress station about one customer’s weight! Seriously unacceptable! Food in general just didn’t taste as good as other locations, almost as if they were following different recipes. Save yourself the trouble, skip this place and just make the trip down to the Crestwood location if you want to eat at a Pepe’s. Much better food and service in comparison.
Kimberly M.
Évaluation du lieu : 4 Anaheim, CA
Please don’t go here thinking that it is an authentic mexican place. It is probably a little more authentic than taco bell. With that being said, I still like their tacos and spanish rice. Usually, I’ll get the beef taco dinner with double rice. I love their rice; it’s so flavorful. I have also had their combination plates, they’re not too bad. The only downer is the pricing. For the beef taco dinner, it’s about $ 10 and you get 3 tacos, rice and beans. You could probably get steak tacos at an authentic mexican restaurant for that price!