Benefit Brow Bar

They ruined my brows after a long year of having finally a perfect shape so upset I wouldn’t return I was rushed and the lady didn’t even ask me if I like them she just
Charged me and took the next person wish I could had them at least filled

I came here out of convenience, and the price is slightly higher than it’s possible to pay if you know where else to go. (I know a place nearby where it’s $ 13).
But nevertheless, if you’re ok with the price ($ 21) the brow wax I had here from B. was perfect.

The only reasons I didn’t give the Brow Bar in Macy’s a 5 is 1) the unbearable stench from LUSH and 2) whether or not I make an appointment, I ALWAYS have to wait. Will try BB at 900 N. Michigan.

Such amazing service from Jerri! I walked into Macy’s just to look around and spotted the Benefit Brow Bar. I knew I needed a fix up, and I saw that they offered waxing for $ 20 or tweeting for $ 25. Now I typically do threading but I figured hey, why not go for the wax? I saw Jerri finishing up a customer and she looked amazing, so I was pleased when I was told that I would be getting her. Jerri was very nice and informative, showed me my arch and the beginnings and ends of my brows, and explained that she was going to trim and shape my brows. She did an awesome job! They have an excellent staff here at Benefit, very kind and attentive. Also, the wax was really gentle, which I liked. I’m very fair and my skin is pretty sensitive (i.e. red hot after waxing for hours on end) but this wax session only left me red for 30 minutes! My brows look fabulous and I think she changed me from threading to waxing. If you get a chance to go here, definitely ask for Jerri.

This place is great — only place I’ve found that will tweeze rather than wax. Only problem: the smell from Lush — bleh!

On a whim, while visiting Chicago for the weekend, I decided to get my brows shaped at Benefit Brow Bar. Initially I thought I may not like having my brows done in the middle of a bustling cosmetic area in the Macy’s in Water Tower Place, but once in the chair, I didn’t notice anything else going on around me. First, I watched the brow expert work her magic on another client. Once I realized she knew what she was doing and I also took notice that her own brows were beautifully shaped and FULL, I went for it. My Benefit Brow expert was Maggie Egan. She was very cheerful, friendly, knowledgeable, professional, and talented. Just look for Zooey Deschanel’s twin (my husband disagrees and says she looks like Emma Stone?)! She told me exactly what she would be doing and my brows looked amazing. I was very pleased with her work and would recommend her to anyone who is going for a full, classic arch. I will definitely be making a trip back to see her again! A great brow expert can be hard to find!
I went back to see Maggie again in July 2012 and she’s just as fabulous as I remember! So pleased with her work and she’s so sweet, too. I’ll return again next time I’m in Chicago!
EDIT: I understand Maggie is no longer here. If anyone knows where she went, please let me know!
EDIT: Maggie Egan is now at Zazu Salon in Chicago.

a comfortable bow wax??? YES!

*This is the Benefit Brow Bar in the Macy’s at Water Tower Place*
So I’m at the Taste Bar (café on the ground floor at the back of the Water Tower Place) buying a lemon cookie the size of my head when I hear this chick say, «Hey Girl, check out those brows!» I’m mortified (mostly b/​c of the size of the cookie I just bought) — but then I turn to see Maggie, my new eyebrow lady from the Benefit Brow Bar. You can tell from the word go that she could care less if I were purple and eating pine cones. She’s too chill to care. She asked me about my friend’s birthday dinner party and if I like my brows. I’ve met this chick ONCE, for five minutes over 2 days before. After I picked my (hairless) chin off the floor I nearly high-​fived her for her memory, and realized I owe her a review:
Two days earlier I’d marched up to the brow bar to get practically my whole face waxed. I told her to thin out my brows and give me an arch. She said no — she’d never thin me out. Maggie 1: Emily 0. I took it on the chin, literally. Everything looked great after (no strays!) and I wasn’t red or itchy after (I’m usually red and itchy). Will go back. Thanks, Maggie! (She’s the one that looks like Zooey D., except ZD is creepy and Maggie isn’t at all).