Best Bar B Q

Word of mouth goes a long way. Was talking to a client who expressed how she couldn’t wait to get home to enjoy the BBQ that she had gotten. I asked where did she go and she mentioned (while raving about) this place. Since it’s in a convenient location, I wanted to give them a try. Battle competition with I-​57 rib house being right down the street. I went on ¹²⁄₁₈. It’s a small place with limited parking as they share lot space with a club lounge. Came in and there was a small line in front of me. Ordered the large rib tip, mild sauce and waited. Friendly staff. By the time it was time for me to leave, it was packed in there, folks standing and sitting. You KNOW food is good seeing traffic like that! What I liked is that even though there a good amount of people inside and there before me, I didn’t have to wait long for my food. Big kudos for that. When I opened the bag to the rib tips, boy was I happy. Huge portions and the tips were meaty with very little fat. Great flavor and sauce! You’ve just gained a new customer. Can’t wait to go back and try other items on the menu.

I order a pan of their rib tips everytime I have an event. My guests love their rib tips. Everyone always ask where I get them. I personally do not eat pork so when I order personal dishes, I order the turkey tips or the chicken. The turkey tips do not have enough meat on them but they are good. The chicken is good but the wings are small. The BBQ sauce that they use is so good. Basically, if you’re looking for some good BBQ on the southside, this is the place.

I just left Best …20 minutes ago.. when I get home I saw that my order was incorrect mind you I live about 20 minutes away I call back best barbecue and told the person that they gave me the wrong order meanwhile in the background somebody said some very harsh words about me returning the order I heard them and the lady who answered the phone didn’t even want to repeat the work so she asked if I would like to speak to the manager I said yes I will come to find out it was the manager who had said those harsh words he immediately trying to defend himself saying that he was talking to somebody else I told him that he was very unprofessional. He asset come on lady I don’t have time for this what you going to do I was very apprehensive and even taken the time to return my order even get get another order from him I will not be patronizing disestablishment anymore.

Decent BBQ in an area where one may choose to exercise their right to a CCP. The bullet proof glass and spinning food window speak volumes of the neighborhood… sketchy to say the least. Stopping in around lunchtime can be a headache, as the lines get long and the cashier moves at a snail’s pace. Food is decent enough though, and you get plenty for your buck. The Whole BBQ Chicken comes with fries and white bread for about $ 12. Tender, huge bird, covered in sweet BBQ sauce and served piping hot. I haven’t tried much outside of the Chicken and Tips, but the menu also boasts Ribs, Links, Turkey, Wings, some sandwiches, and a few sides. Best to call and place your order ahead of time as opposed to hanging around for fifteen minutes and getting hassled for spare change outside. Solid BBQ, unsavory location…

Some of the best Rib tips on the Southside of Chicago! Great sauce, the traditional bread and fries included. Just be prepared for a wait and they share a parking lot with a local bar.

I LOVE Best Ribs! I have put my parents on to them. Their mild sauce is ABSOLUTELY De-​LISH! I haven’t tried their hot sauce, but I don’t need to, I’m good. My friend loves their hot links and I am a rib tip girl. so good!

I will never go here again. There were huge chunks of mainly bone with very little meat at the bottom of my bucket of rib tips. I-​57 is better.

When this barbecue is tender, it’s actually pretty good. I like a little more sauce than they usually use, but the meat is seasoned well and the sauce is tasty. I’ve also had their chicken wings with mild sauce that are also good. I recommend placing your order over phone to avoid the long lines that are often there. The prices are a little on the higher side in comparison to comparable rib places, but the portions are reasonable.

Good bar b que. I’ve been here several times and each time the food was good. I would definitely recommend this joint for some good Q

I will never ever patronize Best barbeque again. The food was disgusting. The rib tips were tougher than leather, the sauce was watered down, and the meat was half done. I was so upset because I spent $ 50 feeding this mess to my family who were all disappointed as well. Don’t waste your time or your money!

Horrible horrible horrible customer service the woman working the register needs to be fired or @ least not work with the public she has the worst attitude I have ever had to deal with & they will never get another dime from me

I am drafting this review for my mother, who is a Chicago Police officer. For a number of years she has ordered ribs from Best for her district’s annual potluck. She swore by Best’s, claiming them to be some of the best ribs she has ever had. Unfortunately, that has come to an end as she has decided never to shop here again. This year, she ordered over $ 100 in ribs as she always does. When she picked them up, the ribs were not in a aluminum pan as they had always been but in styrofoam containers as if it was a regular take out order, and not a huge order of over $ 100. Who orders that much in individual containers? She thought it was unusual but chalked it up to them maybe being out of large aluminum pans given their popularity. When she got the order home, and began to transfer the ribs into an aluminum pan of her own, she was very disappointed to discover that the styrofoam containers contained fries and bread, as if these were individual orders. Also, the ribs which she said were always very meaty and soft, were instead dry and very fatty with little meat. As I said, she has done this for some years and always ordered just ribs. She never ordered the fries and bread, and they soaked up all of the sauce in the containers, which is the main reason for patronizing Best’s. There was not enough sauce left for the ribs when she finished transferring the ribs into the aluminum container and called Best’s to let them know what happened. She spoke to a person named Derrick, who, along with bad customer service phone skills, attempted to tell her that that is how that put their orders together when that has NEVER happened in all the years she has ordered food from Best’s. She informed him that she has been a loyal customer for years and never received an order like that and was then told that Best’s is under new management. She informed Derrick that she would be sending a person to pick up a pint of sauce for the ribs and that it was a huge inconvenience to put her through. She received no apology. I was the person asked to pick up the sauce. Even though there was no one receiving food, I had to wait four minutes to get the sauce after paying an extra $ 4.33 for it. I saw a woman in the back prepare the container, then walk it not up the counter but behind a wall where it sat for three minutes. She then put it in a paper bag and gave it to me with no apology or smile. I smiled, but she didn’t. I don’t trust them. I think that they spit or put something else in the sauce. There is no reason why she needed to take the sauce to the back instead of just bringing it to the front where I was standing. I no longer will recommend this place either and I caution anyone else who has an issue with them. Their customer service has never been that great but the lack of it was always overlooked because of the quality of the meat and of course, their great sauce. no longer. With them supposedly being under new management and hearing about how the quality of the ribs has declined, I would not be surprised if their revenue falls considerably this year. Crappy service plus crappy food equals crappy business and less customers, like my mother and her fellow district officers.

Never ever will I go here again… Sauce not good, wings hard and very small which by the way do not come with bread and fries… Tips were meatless… Worse ever. Only went there because I-​57 was close for Easter. I will go without next time…

Best Bar B Q has it’s good days and bad days, I don’t go as much as I use to because I found myself always having to say no scraps and the customer services is weak at best.
If I don’t say no scraps it seems like I get a bag full of bones. The customer service is no where near what you would expect when your paying top prices.
The food is really good I have no problem with the food. Just the customer services and the person giving you bones just to get you out the door faster. This is after you have waited a good 15 to 20 minutes on your food.
In short they get 3 out 5 because they need to teach their staff about customer service and and giving out quality food and not just bones.
If you don’t believe me put it to the test next time you go ask for no scraps then the next time don’t ask it’s going to make a world of difference. Best Bar B Q has not yet realized that the customer experience is just as important as the taste if not more important.
If you have a bad experience you have no problem sharing it will anyone willing to listen and with the internet and the customer having the ability to write reviews, well it just make sure you have a quality product and a nice end user experience.
Don’t take my word for it, check it out for yourself after all this is my experience.
–Willie

I had a taste for Patio Ribs but living in Beverly there are no convenient locations. I turned to Unilocal and based on reviews, I ordered from Best Bar B Q. less than ten minutes away. The ribs tips were just OK with really nothing to differentiate from other rib joints but the half order of ribs I ordered were another story altogether! Evenly cooked all the way through, these ribs were falling off the bone. Tender, moist and just the right amount of hot/​mild sauce covered a generous portion of homemade french fries nestled atop two slices of soft, white fresh bread. Delicious!!!

Just a warning. You can’t go to this place everyday and expect the meat to be the same as far as tenderness is concerned. I usually find that on Tuesday its usually on point.
I use to go to this place 3 or 4 times a week, literally. The employees would shout my name whenever I walked in. I’d call in my order «small tip w/​mild sauce» and walk in and they’d grab my order and I didn’t have to say a word. Great Q, great sauce.

I would have given (5) Stars because I ALWAYS enjoy the taste but as LuLu C. wrote just a few weeks ago, the customer service sucks! The two women working there on Sun., Dec. 9^th around 2:45pm were VERY unprofessional! The cashier mocked me for not correctly pronouncing the items on the menu and the woman from the back, who brought up my order was just as mean. They made comments amongst each other and laughed in my face. It was an awful experience. I was too dejected (very exhausted & physically ill) to demand a refund. But on the otherhand, I thank them for the experience as I shall NEVER return as I should be eating healthier and that experience will ALWAYS remind me of such!

Food is really good, but their customer service is HORRIBLE! If you’re looking for «service with a smile,» don’t come here. Left up to the food alone, I’d give it a 3.5. But with the service, I would give it 2.5 stars. Calling in your order is the best thing to do if you don’t want to wait the 15 – 25 min for your order in the lobby.
If they can improve their customer service, I’d reconsider returning to the restaurant. Until they do, I won’t be going back.

The food here is so delicious, the sauce is so tasty, its sweet and tangy and rich, i just love it. The meat is so tender and the place is always crowded, so you know the food must be excellent. I suggest you phone first, but they dont have menus that you can take with you. When I come I always get small tip and chicken wings. The service needs a little work, its kinda hood. They have cleaned up the inside and installed a tv, good job.

I decided to treat myself tonight. It’s Friday, I’ve wanted good bbq for weeks, my wife is going to her mom’s, I didn’t feel like cooking, and the dog gave me the dirtiest look when I dumped the dry food into his bowl. That was the last straw. I couldn’t leave him disappointed!
This is as good as it gets in Chicago. What I judge bbq places by are the hot links and rib tips. The small tip/​link combo is about $ 15, but there’s not much small about it. The hot bbq sauce is perfect, not sweet, with a slight vinegar flavor. I first picked up a rib tip, and to my shock, there was BARK on it! This is the first local bbq shack that had bark on the rib tips. That alone is a great indicator, as I could just order a tub of bark with sauce and be happy, IF anywhere offered it, that is. There were a lot of tips in there, I wasn’t able to finish everything. Now, on to the hot links. They were loaded with crushed red pepper, and they are «real» hot links, the kind Moo & Oink sell, NOT the equivalent of a spicy hot dog that some other places have. There were two, both longer than the bread, and too wide to wrap the bread completely around it. The fries are your standard bbq shack fries, drenched in bbq sauce so you don’t care if the fry itself was good or not. My dog seemed to think they were the best he’s ever had, for me, the sauce made them the best bbq fries I’ve ever had.
The meat was perfectly cooked. I-​57 is sometimes a little burned because they turn the heat up to cook faster, but good bbq takes time. All turning the heat up does is overcook the outside and make it burned, it doesn’t create bark. The meat should’ve started smoking before I woke up, and it should never be cooled down and reheated. Best knows what they’re doing!
I put the basket and paper down for my dog to lick the bbq sauce like I always do from other places, but this time I had to take it away because he tried eating it! I’ve had Exsenator’s, I-​57, George’s, etc., and this is the first time he’s tried to eat the packaging. He’s quite the food critic himself you know.
Call ahead, there were 7 people waiting for their food when I walked up, paid, took my food, and left. This is one of the only bbq shacks that takes plastic, visa & mastercard.
One more thing I thought I’d mention. Someone at work told me not to go here on the weekends or after dark because it’s dangerous. I was here at 6:45 on a Friday night in January, plenty dark out, the parking lot was packed, and I didn’t find anything «scary» or «dangerous.» It was fine. Like most bbq shacks they had about an inch and a half of bullet proof glass between me and the cashier, but that doesn’t make it dangerous. I was the only white person there, so if black people scare you, you might think it’s dangerous, and you might also be a moron…