Bluemercury

Everyone in this store is so put together and helpful! I love going into this store :)
Fabiola is it the only person in the world I trust with any sort of beauty treatment. She is amazing at her job. I would recommend a stranger on the street to go to her!
She can hook up your eyebrows like no else can, facials are amazing as well :)
Everyone should get over to this Bluemercury and meet the amazing people working there

Hmm… Ok, the store itself is nice. Typical Bluemercury. Higher end products, nice salon, etc. Nothing out of the ordinary, but a good location all the same. One salesperson in particular could be a bit more knowledgable about the products, but that could happen anywhere I suppose.
I started coming here last year for facials with Fabiola. They’re great. A bit overpriced, but she does a really nice job. She has killer brows and I chatted with her a few times about some issues I was having with mine, namely a bad waxing job and how I was working on growing them back. She was very sympathetic to that and expressed how she loves big brows, which made sense b/​c hers are great. But the brows are what took the 5 star facial down to a 3 star rating. After talking with her a few times I finally had her wax mine, with the understanding I was growing them out and just wanted them shaped a bit. Thank God I had an eyebrow pencil in my car b/​c when I left she had left me w/​almost no brows at all. The shape wasn’t great, and they were miniscule. I suddenly felt like it was 2000 and I was back in college in the days of skinny brows. I can’t figure out what went wrong, but from now on I will always walk a few doors down to Benefit for my brows, because despite Fabiola having fabulous brows herself mine were butchered. So if you’re looking for a great facial I can highly recommend this Bluemercury, but please save your brows and go elsewhere.

Never did I think I would travel across town to continue to get facials. Fabiola is amazing. She is not a product pusher and she takes the time your skin needs. Also, they are super giving with their high end samples.

Holy crap Fabiola did my eyebrows, tint and wax and I don’t think I’ll ever be the same. I feel like Cara Delavingne !
Thank you so much can Fabiola I didn’t know my eyebrows could do this!

Love this place! Janice was so knowledgeable and helpful! I will for sure make this my go to place for future make up and maintenance!

Got a great facial and brow shaping by Fabiola! She did an amazing job and was very nice! It’s nice that she is there on multiple days during the week, making it easier to get an appointment. I will be getting my brows and occasional facials with her from now on!

Went in not knowing this place carried SO many product lines! Pleasantly surprised. Staff was helpful not pushy and even offered up samples of things we were looking at without us even asking. Didn’t expect that;). Nice to know I don’t have to travel far (sephora, ultra) to find good products!

If you’re looking for high end beauty products and/​or an esthetician’s advice, Bluemercury is a haven for this and more. It’s basically a classier, brightly-​lit version of Sephora.
I was just browsing with a friend, the bright cosmetic displays caught our eye, and I recognized a lot of popular skin care lines: Kiehl’s, Molton Brown, Fresh, and lots more. They also carry cosmetic lines like Laura Mercier, Bobbi Brown, and NARS; as well as hair product lines Moroccan Oil and Bumble & Bumble.
Bluemercury’s products are expensive. This is a nice shop with helpful and knowledgeable staff who aren’t at all pushy. I believe they are licensed estheticians working here, and I would honestly trust them WAY more than the ladies working at other beauty outposts.
I’d only recommend it if you are looking for something specific, or willing to truly indulge yourself or someone else. As for me, I’ll probably stick to those other stores unless I find myself in a skin care rut.

I’m trying to find something comparable either in West Loop or near Oak Park. This place is amazing! There are so many great skin products I feel that it’s kind of hard to go wrong here. The staff here was super friendly and really helpful. With my purchase, I also left with a handful of samples — they weren’t ungenerous with them at all! And I’m really looking forward to going in next time to buy one of the products I sampled.

Tried to come in on Tuesday evening. The store closes at 7:00pm and I tried to come in at 6:56pm and the door was already locked and the 2 employees inside the store just smiled at me when I tried to open the door.

First let me say that I have found shopping for skin products a painful and confusing experience. All that changed when I discovered this makeup boutique. The salespersons are quite friendly, knowledgeable, and definetely not pushy. I have shopped in this store 4 times. Each time I recieved excellent customer service. I always leave the store feeling uplifted and happy with the products I purchased.
The salespersons all demonstrate excellent working knowledge of all the high quality brands the store carries. They are not brand loyal but use makeup from the different brands that will work well for me.
The salepeople ask lots of questions regarding what I am looking for, colors I wear, how much I use makeup, and so forth before they even begin showing me products. Best of all they are wonderful listeners and zero in on just what I am seeking. No pressure to buy.
The store has a spa in the back but I have not used this service yet, though I plan to.
Check out their scented candles. The scents are wonderful and will cover a large room. The candles are a little pricey but last a long time. They make wonderful gift items

Love. Been in twice, found exactly what I wanted and the salespeople are super-​nice. They have an awesome selection of higher-​end brands (i.e., fancier than Sephora), and the store itself is pretty and fun to browse. They’re also generous with the free samples, which never hurts!

This store is so dangerous and I love it! Nest, Laura Mercier, Bobbi Brown, NARS, Oribe, Caudalie, Kiehl’s, Darphin… the list goes on! Fantastic addition to Southport!

I have been here twice now and both were unpleasant experiences. The first time I went in to pick up some Bobbi Brown and one of the women made me very very uncomfortable, ogling my ring. Maybe she was trying to be funny, but she was using a ton of profanity and would not leave me alone.
I had such a positive experience at the Halsted branch, I decided to go back once more for their spa services. I found Tiffany very off-​putting. Her waxing technique left a lot to be desired — she was all over the place and kept going back to areas she had already done, irritating my skin. Then, out of nowhere, she started asking me about my diet because I had «an incredibly low pain tolerance». Excuse me? I have been getting waxes for years and they never hurt this much.
This location is so much closer to my house, I wish I had better experiences. I can say with confidence that I will never go back.

They have EVERYTHING you could ever want as far as beauty care goes. I go here to buy my NARS and Moroccan oil, but I know they have a million other things, including Clarasonic! I try to avoid it just because I can’t walk out without buying something. I haven’t tried the waxing services, but will in the future and write a new review! Definitely a perfect addition to southport!