Bobak Auto Repair

We own a landscape company and have many vehicles. The trucks are abused and require maintenance and more. We’ve brought all of our vehicles to Bobaks over the last few years. I have to say we have had nothing but a positive experiences here. The one time we used someone else they made the problem worse, and wound up costing far more both in money, worry, and hassle. I think that many people are concerned about auto body shops and being taken advantage of. The mechanics at Bobaks are well trained and most of all honest. We will continue to go to them for our auto needs as well as recommend them to others.

Car starts now but at what cost? Came in for a a/​c repair. After checking the system It needed a compressor. After it was «fixed» it started to make noises. Was told to bring it in again. A little over a year later it failed and seized causing the car to not start. No warranty on the part and was told I needed another compressor. All in all over 2 k for repairs and they wouldn’t fill the refrigerant so I still had no working air conditioning. They price based on their feeling. After voicing my concerns my price went up. Customer service is horrid unless your a business account. The lead mechanics attitude is unacceptable and was told if you don’t like it take your cars somewhere else which is guaranteed at this point. Be careful if having your a/​c fixed here.

I never thought I would be writing such a negative review, but I have been given no choice. I’m a business owner myself, and I try my hardest every single day to keep my customers happy and to only get perfect reviews. So far so good. But here’s a story for you.
My family has been going to this mechanic with our 4 cars since they opened a few years ago. Their customer service was never great, but they always knew what they were doing, it is a nice, clean shop and it’s located only a few blocks away.
Last weekend my brother took his car for an oil change and a tire rotation. Somehow one of the technicians installed the oil filter incorrectly. On Monday morning, my brother was driving to work and his car eventually died, the oil was all over the engine bay, since the filter sort of points up at an angle. My brother called towing right away and had the car taken to Bobak’s.
By the time my brother arrived at Bobak’s, their technicians reinstalled a new filter, which was sparkly clean, and they made a hole in the back of the oil pan, and said that my brother must have ran over something (driving backwards, I assume), and the oil magically flew up from the oil pan onto the top of the engine.
An argument escalated pretty quickly and the owner, Paul, kicked them out of his shop and made physical threats.
The car is getting assessed at another shop right now, and the new mechanic confirmed that a hammer had to be used to make the repeated dents on the oil pan.
I think it goes without saying, DO NOT GO THERE!