Carson

This store has a pretty small space with everything from shoes, purses, clothes, accessories, perfumes to chocolates. There is an array of styles from young professional looks to elderly comfortable styles. Some of the sales aren’t so bad, but make sure to double check prices tags because things are kind of all over the place! Of course I walked it with a cute top!

Stopped in to pick up some quick items from cosmetics but one consultant was busy with another customer and the other was having what appeared to be a social call about weight gain during pregnancy instead of working. Once it was clear I wasn’t going to be helped, I decided to buy online. This would be how retail dies.

Very seldom would I ever review a department store, however, this location in particular is great. The employees are genuinely nice and very helpful. They honestly go out of their way to make sure your shopping experience is a good one. I can’t say enough good things about them. I work 2 blocks from this store, and it is so convenient if, god forbid, you have a fashion emergency while at work. The only reason I gave it 4 stars instead of 5 is because I wish it had a larger selection of clothing for younger professionals.

My wife placed an order on
for Clinique cosmetics. Our local Carsons store was closed due to a fire, and she wanted to receive the «free» gift with a purchase of X dollars.
Due to the great experience I’ve had shopping on


and
, I convinced her to order the cosmetics on
, which became Bön Ton. That’s where the fun begins.
After placing the order, she received an email confirmation of Order #706 033 878 on ¹¹⁄₁₇ @ 5:39 PM CST. Items ordered: lipstick, nail polish and free gift set.
Seconds later, she received another email at 5:39 PM CST showing that the Clinique 7 pc. Gift with purchase was canceled. She called
to tell them to cancel the order, since the only reason she placed it was so she could receive the free gift. She was told that the order couldn’t be canceled because 90 minutes had passed since the order was placed.
She then received a third email at 10:36 AM on ¹¹⁄₁₈ showing that the nail polish was canceled! Now, the only thing left on the order was lipstick. Again, she called to cancel the order, and was told that the order was already shipped.
She received a fourth email at 4:36 PM on ¹¹⁄₁₉ confirming shipment of the lipstick.
Based upon this experience, I can only conclude that their internet site must be something out of the prehistoric age run by the Three Stooges.
The only good thing to come from this, is that I’ve been able to convince her that the «free» gift is due to the fact that she’s paying for overpriced cosmetics, and that in the future, she should purchase her cosmetics from Ulta, CVS or Walgreens.
If you’re going to run an internet site, you better have a «real time» inventory that your sales agents can see, so that they can tell customers when products are out of stock, and when they’re expected back in stock.
You should also be able to cancel an order two days before it’s shipped.
And, if you can’t supply the «free» gift with purchase, stop deceiving customers.
I called one of their C.S. supervisors to vent yesterday (¹¹⁄₂₅), but she seemed very non-​plused, like this is Standard Operating Procedure.
Due to the treatment we’ve received, I doubt very much whether we’ll doing any further business with Carsons. There are too many other good retailers who don’t take customers for granted.

This Carson’s deserves 5 stars mainly for the convenience. It’s a Godsend for those fashion emergencies i.e. heel breaks, run in pantyhose, or God forbid a ripped skirt. I have a tendency to rip my suit skirts straight up the middle of my backside. If it wasn’t for this location and the friendly customer service, I would’ve missed an important meeting.
This Carson’s isn’t huge or stocked like the old State Street or mall locations. This store caters to the working/​professional women in the area. They carry Calvin Klein suit separates, Michael Kors bags, Bandolino & Nine West shoes, and a makeup counter. They do accept Carson’s coupons and will occasionally have really good shoe sales.
Thanks for being like an old reliable friend Carson’s.

Do sales associates exist at this store, because I didn’t see any?!
I wandered in during my lunch break because I needed an emergency pair of earrings. I’ll use any excuse to shop! I found a pair and waited almost 10 minutes at the jewelry counter. One of the makeup ladies told me she’d be with me in a minute, then disappeared. I did wait almost another 10 before giving up and leaving empty-​handed. Hey, I still needed to eat!
I didn’t see the rest of the store, but it seems like it’s just women’s accessories and some clothing. I guess it’s good if you need a gift or an emergency accessory. This space would be better off as a Dunkin Donuts!

I can only rate on the eighth of the store I saw. not impressed. I pretty much walked in and walked out. Only one floor here and minimal selection. Depending on what you are looking for, you are pleased or not. I was looking for home goods, so I was not pleased since there are none at this store.

Was here with my sister to Christmas shop. My son needed a diaper change and we asked for the nearest restroom. Store manager Nancy Joffe said there were no restroom we could use because the building was closed and said we could not change him anywhere else because they did not have a receptacle for the diaper or cleaning people coming «in case something happened.» I attempted to privately use a fitting room and she physically blocked us from going in.
She proceeded to follow us around like criminals to be sure I didn’t change him and publicly yelled at us about this across the store. She said we would have to go outside in the rain to union station to use their restroom.
It takes less than 30 seconds to change a diaper and she spent 5 minutes shaming me for wanting to care for my son.
Needless to I will be boycotting Carsons and wishing the Grinch Nancy Joffe a Merry Christmas.

The first time I went in here, I hated it. The associates were standing around talking with each other when they weren’t staring at me making me feel awkward and out of place. One had her cell phone out and was fiddling on it. No one even asked if I needed help, so I left feeling very uncomfortable! I live close to this Carson’s and needed to pay my bill so I basically had to go there today. When I walked in, there seemed to be more selection even thought it still is tiny and only carries women’s stuff. The associates were actually working and it was not a bad experience. Overall I will only go there if I absolutely need to, but I won’t go there to leisurely shop.

Being quite familiar w/​Carson’s (or at least thinking I was, since I worked in a mall for years), and being in desperate need of a new comforter, I was pretty excited when I saw the Google Offer for $ 50 off a $ 100 purchase at Carson’s today. I walked my happy self over here w/​the hopes of scoring a great deal.
I walked in and found myself in the women’s department. I walked around a bit, looking for the rest of the store, but the space was pretty small. Okay, let’s look for the escalator. No, not on that side. Uh… not on the other side of the store either. So… as it turned out, there is no «rest of the store». This is it. Some shoes, some purses, some perfume. A few racks of clothes I’d never be caught dead in.
As others have stated, this store is completely worthless, unless you happen to be a business woman who works in the area and you need a new pair of dress slacks because you ripped the ass out of the ones you’re wearing. I don’t even know how they can pass it off as a «Carson’s» location.
So now I’m pissed off that the google offer didn’t come out yesterday, because I was in Merrillville, IN last night, right across the street from a *real* Carson’s, where I certainly could have scored my cheap comforter. *shakes fist*
Since when is a dept. store in NW Indiana better than one in downtown Chicago? WTF.

Update… it appears they took my advice and put in a small shoe selection. Still wouldn’t attempt to shop there… too small, limited selection, odd location.

I had high hopes when they decided to remodel and reopen, but the «new» Carson is a real disappointment. It’s fine that they have shoes, make-​up, jewelry and purses, but the clothes are very very very cheap looking. It seemed before at least they had a few things that didn’t look so cheap, but now everything looks cheap. I feel they are trying to dress us like someone from a third world country. This store has really inspired me to shop at second hand stores and take up sewing.

Sure, it’s small. There’s no mens, childrens, petites, plus or anything other than straight up womens stuff. If you’re tall, small, big or have a penis, you probably have no use for this Carsons.
However, if you, like me, are sometimes a complete mess of a person and sometimes have wardrobe malfunctions, start hating your shirt halfway through the day or break a heel from time to time, this Carsons is your best friend.
Destination shopping? NO.
A stockpile of stuff to get you through a tough situation? YES.
Extra star because I managed to score a super fun pair of smoking flats here today on sale. Holler!

THIS PLACE IS CLOSED… went here to return some mascara I had bought on the fly… BOOOOOOO

This Carsons location serves the same purpose as that stash of Tylenol and band-​aids in your office desk drawer. Emergency relief.
Tore your tights? They have a huge array of colors.
Broke a heel? Buy a new pair!
Outfit underwhelming? Spiff it up with new jewelry.
Smell funky? Get some perfume!
Ripped a purse strap? Bags always seem to be on sale here.
Random coworker’s birthday? Hello, bath supplies.
This not a full store (no men’s department and limited selection otherwise) but it serves its purpose well. If you are looking for items not stocked at this location, you are likely looking to go shopping «for real» and should get yourself over to State Street.

This Carson’s has a limited amount of mostly career clothes. Great place if you work nearby to get an extra pair of panty hose or some cosmetics (again limited selection).I am sad that this location is still around and State Street is gone. Does not seem to me that this location could be profitable. Go figure.

This small outlet is stationed on the ground floor of a riverside office building. It has only ladies items (NO mens section!) so this Carsons is useless to me. I imagine this is a good place for female office workers to go and buy an emergency outfit if they accidentally spilled coffee on themselves.

Haven’t been here in a while but when I have needed an emergency pair of hose or a makeup replacement this mini Carsons has been a life saver! It’s small but it’s for the woman who works in the area and may need a lunch time shopping fix!