Chase Bank

I hate Chase. I left chase to go bank with WaMu so now I’m back with chase. Damn it. Well this location is very friendly and helpful, hense the 4 stars but Chase itself gets negative 4 stars.
Oh and there was a problem at this bank a few weeks back where cops were involved and we found out that if you are a Chase member, you are LEGALLY allowed to sleep in the ATM section of chase banks. So homeless people and drunks, get your sleep on,

A bank… the only thing that could possibly make it a bad experience are the workers.
The guys who work here are AWESOME. They helped me clean up my accounts, open my business account, andddd on top of re ordering all my credit cards, checking for fraud so on and so forth, they are personable and we can chat like real human beings, not robots. It’s cool.
Plus, every time we’re there… they give my pup, Tucker, a dog treat.

This is easily my most frequented Chase bank branch. It’s less than a block from the Sheridan Red Line stop and within my stomping grounds to work. I rarely find that the two ATMS inside the entrance are out of order, unlike several other locations. And man do I love that ATM Check Deposit (By the way, Bank of America, Chase has had the receipt with an deposited check image for over a year! Bad campaign!) The manager who unlocks the door each morning is always friendly and says «hello» to everyone in his vacinity. I have spoken with a teller and a personal banker at this location and they have always been easy-​going and helpful. Several of us are regulars and they always acknowledge our presence with a smile or greeting. I also have to give them some gratitude because they don’t give me the stinkeye when I bring in my piggy bank coins to exchange for cash.
Oh and don’t tell but I also use the entrance to wait for the light to change when it’s pouring rain or snow since the Irving Park/​Sheridan intersection can become randomly flooded with run-​off water and Cubs game traffic.

Love this Chase as it’s on my way to the red line. Have used their no envolope ATM more than a handful of times and it’s pretty accurate on reading the handwriting. The few times I’ve stopped in to talk to the tellers, they’ve been knowledgeable and helpful.
Chase has the most amount of ATMs in Chicago, an excellent website, and FREE BillPay, so they are good for me.

NOT a fan of this Chase branch. Have gone to this bank for 5 years (most of those 5 it was WaMu). Major step down since Chase took over. Horrible customer service.
They take forever, they never have enough tellers on, and almost no one there is friendly. They act as though they are doing you a favor by letting you bank with them. It is like that from the top down
Chase corporate should seriously rethink their management staff at this branch. The only thing keeping me going there is that it is close to my house.
Step it up, Chase! Look alive.

i pop in here on my way to work often just to use the ATM ,
they always seem to have plenty of cash here i have never seen them run out when i go there !
besides it is warm there when waiting for the bus gus ! and taxi’s stop just outside of their door at the corner !

I was billed almost a thousand dollars in fees and they will not return them. I don’t want to get into how and what happened, but SCREW CHASE!