Clean On Arrival

I received ABOVE AND BEYOND customer service from Clean On Arrival, who I hired to do a move-​out clean on my condo after I moved.
They worked with my unique situation, including when I told them my dog had had an unfortunate accident on our carpet two days before I was supposed to move! They suggested ways for me to clean it from home, and spent extra time on the stain when they arrived, even though that isn’t technically part of a move-​out clean.
Patrick returned my emails within hours, and even apologized for not getting back until the next day because he was out of the office for an afternoon. I really appreciated the feeling like I was his only client and how willing he was to work with my unique situation.
Their prices were the most reasonable for a move-​out clean, even when I looked on Groupon for other companies, and they included a deep clean of all kitchen appliances and cabinets without charging extra.
I would HIGHLY recommend Clean On Arrival, and if I was staying in the Chicago area I definitely would have used them again!

As working parents of a small child and a dog, our cleaning was often times the bare minimum to make our place presentable. We knew that wouldn’t cut it as we prepped to sell our condo. We called Clean on Arrival after seeing their flyer in our buildings mail room. Was one of the best decisions we made. Patrick and his team were great to work with. We found them affordable and very flexible to work around our schedule. The cleaning service we received was so great that we used them again for our move out cleaning. Again very flexible and reasonable for what we needed. I would highly recommend Clean on Arrival to anybody.

I called Clean On Arrival to have my apartment deep cleaned for my sublessee and they did a phenomenal job. Every thing was spotless when they were done. Even the oven which looked like an impossible job looked brand new when they were done with it.
Patrick was a pleasure to work with and I have already called back to start service at my new place!
I highly recommend Clean On Arrival.

I had just moved into my new room in a shared apartment and it hadn’t been cleaned very well. My mother was coming from San Diego for a visit and I didn’t want her to have to clean my new place while she was out here as I knew she would want to do. So I called Clean on Arrival hoping they would do a great job and my mom could focus on enjoying her stay. Unfortunately, I cannot write a great review. The woman who came, I think her name is Irene, is a lovely person. Very energetic and enthusiastic. Unfortunately, there were some pretty major problems in her service. The toilet bowls were not completely clean, the dish base to the counter top dishrack was left completely untouched and gross. The mirror in the front entry way was not cleaned and there were major gobs of dust and grime left behind the beds so she had not even moved the beds to get the floors behind them. The shower soap dish still had mold underneath which I noticed upon my first bath. The bathroom trash canisters were not wiped down which my mother then made spotless. Floors, mirrors, bathroom toilets, countertop dishrack? These are things that I assumed would be taken care of with their «classic» cleaning service which I paid $ 120 for (two bedroom, two bath apartment). I understood the stove top and refrigerator would be extra. I think a lot of these things got missed or done so poorly because the housecleaner was in a rush. Despite my best efforts, my mother still had to clean my apartment. Needless to say, I’m really disappointed and would not recommend their services.

Patrick and the Clean on Arrival crew were very easy to work with. They were happy to reschedule my appointment when I had to move it last second. On top of this, he under estimated the size of my unit, and instead of telling me this on site and saying they would need to charge more, he spent literally 10 hours at the home cleaning it from top to bottom.
Clean on Arrival made my place squeaky clean and very easy to sell once I listed it in the MLS. I would highly recommend them for anyone who needs a pre or post move cleaning! A+ overall, thanks COA!

I called Clean On Arrival based on a recommendation from a realtor prior to listing our house for sale. Patrick was very helpful on the phone. He came a day prior to the appointment to assess the cleaning. The next day, they spent 10 hours cleaning the house & they did a fantastic job. Patrick then called afterwards to ensure we were happy with the job. They are very professional, prompt, responsive, detail-​oriented, and reasonable. I HIGHLY recommend this company! They are truly the BEST!