CPR – Cell Phone Repair

Ya don’t trust this guy. I went in and asked him if he could repair my phone. He said they couldn’t get the part.
I went home and did a search on the computer and found the replacement part for cheap in seconds on Amazon and pretty much every other major site out there. I’m guessing he wanted to try and sell me a new phone instead of having to fix a phone he couldn’t charge a lot to repair since it’s inexpensive.
Nope. Sorry.

I’m definitely giving Jeff and the business a 5.
I bought a TMobile phone from eBay to use on Cricket Wireless. Despite speaking with them multiple times on acceptable phones, they never mentioned needing it to be unlocked by the carrier. After speaking with the original seller, and a snafu with the unlocking process, I had to pop into TMobile to see if they could help since the unlock didn’t work. After almost an hour, they had no good news for me other than to check out CPR since they often send people there when they can’t help.
I explained, with difficulty, my issue. Jeff heard me out, made no guarantees, but said he’d see what he could do. Within 10 minutes and 1 call that they placed to Cricket, they had my phone unlocked glitch taken care of! And I have had no issues since.
I would definitely go back again.

Pure garbage. We dropped our phone off for repair about a week later we received a call saying they weren’t happy with the repair job and they needed to order another screen and it might take two more weeks. We were OK with that. In two weeks they called to say it was done and we could pick up the phone. Great! We were out if the state for two weeks and explained that to the guy and he said it wouldn’t be a problem. Two weeks later we go to pick up the phone and this is where things go wrong. First the guy behind the counter was rude, next he couldn’t find our phone and lastly when he found it there was a problem, it had the broken screen on it. He said we took to long to pick up the phone so they gave (sold) the screen to someone else to «get out of a jam». No apology, nothing but rude service and being told to wait. Needless to say we can not recommend them to anyone anyhow. There are so many options out there, don’t risk it

What great turn around time.
I gave them my HTC — which no one else wanted to touch because they «weren’t designed to be opened and repaired». Less than 48 hours without my phone later, I have a perfectly working screen. On close inspection I can tell it has been repaired but it takes a good minute of looking at the seems where the LCD screen meets the phone and even then its not bad.
Good service, easy to contact by phone, reasonably priced. Highly recommend.

Shattered my iPhone 5s screen yesterday (accidentally dropped on sidewalk). I randomly saw this place a few hours later while stopped at a red light along Damen. I walked in to get it fixed after reading countless reviews on how they work their magic. I dropped off the phone after quick check in (2 mins) process where they took some basic info down. Then I dashed out to run an errand. Came back in 90 mins (he told me it would take 45 mins but I allowed for extra time just in case) and paid $ 109 for new screen. So much more bearable than (a) going to ATT or Apple Store to get new phone (b) shelling out $ 300 + for new phone and renewing contract for 2 years. Whew. Highly recommend this place if you shatter your smartphone screen.

Horrible experience! They wanted $ 45 to look at my phone while most places in town charge nothing. Never contacted me when they were done, so I went in there about 4 – 5 days later and they said there was nothing they could do for my phone. I took it to U Break I Fix and they were able to fix it. I feel like Cpr took my $ 45 dollars and never looked at my phone, or there just not competent enough to fix a water damaged iPhone. Either way unless you want to throw away money do not go to this place. 0 stars for sure!

The guys here did their best to work out a small problem with my iPhone. They took a couple attempts at it — seemed trustworthy, knowledgeable, but were unable to fix it ultimately. They didn’t charge me. Much appreciated — a business with integrity!

My phone got wet and rice helped but the screen was still discolored so I brought it here to try to get it back to normal. They required a $ 45 fee just to drop it off, then any repair costs when you pick it up. They were very sure about the repair so I thought that was reasonable. Bad decision. I go back at the end of the day and they tell me that they can’t fix it. They showed me photos of it having been taken apart to look at, like this is proof that they worked on it. I can’t prove that they didn’t though so I take my phone and leave, only to find that now it is worse. The screen is more discolored and flickers so much I can barely see what’s going on, let alone use it! And the microphone is now broken also. So I payed $ 45 to make a warped but functional phone totally useless! Never using this place again!

These guys were great. My son’s iphone took a swim through our washing machine, but was still working (phew). He had some slight screen staining, but mostly I wanted to have the inside of the phone cleaned out to make sure we didn’t get corrosion in a few weeks. The guys at CPR were extremely nice. Since they could see that the phone was working, they offered to charge me just for an internal cleaning instead of the regular price for a water-​damaged phone. They had the work done in an hour and even had the tech show us photos of the inside of the phone and give us feedback on what we saw. I highly recommend CPR.

Friendly staff people and they know what they are talking about, if you need to come, fix your phone andy is the guy to see. I will definitely come back if I have any issue about phones that are possibly hard to fix. Five stars…

My iPhone screen was completely shattered & now it is looking as good as new.
Great customer service. Fast repair. Knowledgeable. Affordable. Highly recommended!

These guys are so sweet and very knowledgeable. My iPhone 4S power button broke a while back and they fixed it within an hour for a very reasonable rate (esp. as I did not need to replace my whole phone). Super nice employees who treated me with patience and respect — I was a little worried I would feel or sound like an idiot in there, but they were encouraging and acknowledged that I was much smarter than I thought, haha. Thanks guys! Highly recommended!

When you drop your phone and shatter the glass and you have a flight that afternoon, you have few options. Thats where I found myself and this business happened to be right around the corner from my house. The phone was «fixed» in an hour, but the gooey, sticky black glue was still oozing out of the edges around the glass. The phone unfortunately didn’t really work as well as before, often with the glass not reacting to touches. It was $ 305 for the service, a good $ 50 or so above market price for what they did. Upside was that I had a mildly workable phone in 65 minutes. Downside was that it turned a great phone into a mediocre one.
I suppose I could have gone back for them to fix it, but I travel ALL WEEK, so I would have just preferred the phone be fixed right the FIRST TIME.

Great service. Super nice staff. They said it would take 2 hours, but it only took one. I had also lost my headphones and they gave me a free pair. Will definitely go back there again if I need a screen repair (although I hope my screen doesn’t break again!)

Hands down this is the best place I have ever taken my laptop to be repaired. Honest, detailed and look to find the best option and cost to the customer. Edgar was great and was able to suggest options for the repair of my laptop which had liquid spilled into the keyboard.
Con: Not all staff is friendly or as eager to satisfy the customer
Pro: Affordable, timely turn-​around and most staff want your business. If you weren’t satifisfied — go back and get management involved!

Quick, affordable and easy!
I dropped my new iPod 4 while running and completely shattered the screen. Took it in to CPR Repair and they had a new screen replaced within 24 hours for $ 125.
At first they told me they would do their best to get the top screen off which would be $ 125 but if that didn’t work it would be over $ 200. Deep down I figured I’d be spending $ 200. To my surprise they called a few hours later to tell me they were able to do the first repair for $ 125 without having to replace the whole thing.
I’m a fan. Hopefully I don’t have to go back (no offense, CPR!) but at least I know where to go should I find myself in the situation again.

Dropped my phone in the bathtub, tried fixing it myself first with no luck. Cpr (Andy) was able to fix my phone Cost and timeline was all explained up front. I had it back in a day and a half 100% back to normal.
With the crappy service at the service providers bring your phone here before you give up on it and buy a new one or go to the cell provider.

My phone had water damage from falling in the toilet (go ahead and laugh). It was positively dead, stuck on this strange screen with weird script.
These guys took it apart, cleaned it and now it’s as good as new.
My husband convinced me to try this business, I was totally skeptical, but it worked! Great job.

I called to see if they would negotiate a price for a new screen for the Evo 4G LTE. I know most places are a complete rip off, especially since the screen itself costs $ 30 and there are plenty of videos that show you how to do it yourself (like the one below). The issue is if you’re not familiar with taking apart phones, this will be extremely time consuming so I was trying to find out if it was worth my time to do. You can get a refurbished phone on Ebay for $ 80 so obviously I would not pay more than that. His tone was just such that I could tell he did not care if he got my business. I ended up at Direct Repair… with their Unilocal!specials they are very good!

I dropped my phone in sand and the power button was sticking and i took it to this place to have them clean it out. Upon opening the cell phone they said there was water damage to the phone and that they would need to charge me for a water damage repair. I was OK with that so long as my phone was functional. So the the next day I went back to the shop and they said that the phone was not able to be repaired! I opened the phone and noticed that my SIM card was missing. But thought that I had just misplaced it.
In an attempt to not have to buy a phone to replace this one which was less then 3 months old I took it to another repair shop and they opened it up and said that the they could remove the sand but that the the phone was missing the speaker.
I called CPR and asked them to explain what they did and the repair guy could not say anything. When i told him that I was going to cancel payment and file a complaint with the BBB he just said «go ahead.»
I realize that other people on Unilocal have given this place glowing reviews but I would def not go back to them there is something shady going on here. If you do decide to use this place get a complete work order of what has been done to the the phone.