Direct Access Therapy

There is nothing more intimidating and threatening than having a painful condition that threatens your ability to earn a living. I was referred to this service because of numbness and pain in hands and neck, but no clear-​cut cause.
I was immediately impressed by Ashley, the receptionist. Her welcoming smile and gentle personality made me feel at ease and confident. Office procedures were efficient and uncomplicated. Dr. Castelino proved to be a competent, knowledgeable and capable physician who took a thorough history and carefully explained the possibilities and what testing would be needed to sort out the problem. He was reassuring and answered questions without being inpatient. The technologist who performed testing along with Dr. Castelino was gentle and kind and also demonstrated confidence and competence in the tests performed.
I was equally impressed with the treatment plan provided. Dr. Castelino was willing to try different therapies to relieve my problem, and I felt I was well-​informed regarding these choices, and well-​supported in making them.
The physical setting was a bit limited, and this service would benefit from new quarters with larger areas for therapy and treatments, but in an odd way, the crowded quarters lended to the personal touch I felt there.
I wholeheartedly recommend this service to those with chronic pain and limitations for pain management, rehabilitation and therapy. Working in the medical field for most of my long life, I found their approach refreshing and I’m confident I’m on the way to a successful outcome.
I.