If it’s not broken than don’t fix it. DLV has been servicing our business for the past 4 years. Their service is always professional, friendly and prompt. Because we are loyal customers they even deliver our order to us at no charge. There is beauty in doing business with a small, family-owned and ran business.
Calandra J.
Évaluation du lieu : 1 Chicago, IL
I’ll start by saying that the final product was actually very good, but getting there was an absolutely horrible experience. They have a terrible phone system which is so loud with static, that you can barely hear. Each time you call you get a different person, and they will have no idea what’s been told to you by anyone else that answers the phone. You leave messages and phone calls are not returned, so you have to call repeatedly to actually speak to the person you’re trying to contact. They quoted me prices on 2 products and as I was placing the order, the prices were significantly higher, so much that I cancelled one of the products. Once I received the order(T-Shirts), I found that there were a number of missing shirts. In addition to the missing shirts, 3 of the shirts were not printed on one side, I immediately contacted the company and was told that the order was counted before it left the shop, suggesting that I was incorrect in my counts or that I was lying and attempting to get additional free shirts. They agreed to send the missing shirts, but then neglected to send the correct sizes for 2 of the shirts. I was also told that in order to correct the shirts without the printing on both sides, that I would have to bring them back in for printing(because of the distance and time constraints, not an option for me), so I had to use them without the printing. They did send all of the missing shirts(free of charge) and I was able to have them for my event. That being said, I wouldn’t order from them again.
Sandy v.
Évaluation du lieu : 4 Oak Park, IL
I love this place. They will help design. I went in/emailed ideas and they were able to put it together for me. Their cost was great. The best part is that they print on premises. So they have really short turn around times. I needed 50 t shirts in 4 days and voila! If you are looking for a sleek modern facility this place is not for you. Like someone else said they have boxes everywhere, the clutter made me feel at home, lol. They have great customer service. We have placed multiple orders with them and been happy everytime. Their prices, other services, outside of tshirts, are competitive or better than some chain stores. Help support independent businesses, it is not hard with these guys.
Joe W.
Évaluation du lieu : 4 Chicago, IL
I needed some color copies printed off of a drive that I brought in with me. They helped me right away. I was out of there in 20 minutes with 50 full color copies. The price is right too; less than what Staples wanted to charge me. They seem to do a lot of printing services, but they told me that they don’t do laminating. I would call ahead to make sure they can do what you need them to do. Oh, and the place is a disaster. Boxes & papers & piles everywhere. Not much ambiance, but hey, I got my copies!