I have used DocTrClean a few times in the past but after today I will never use them again. I had an appointment today around noon in order to get my apartment cleaned for guests later. My appointment was totally blown off. I tried calling multiple times and my calls went straight to voicemail. Its has been over two hours and no word. I should of known as last time they were over an hour late. So unprofessional, avoid at all costs.