Dunkin’ Donuts

Worst Dunkin I’ve been to in my LIFE!!!
All of the food is always very good at this Dunkin. No complaints when it comes to the grub, but the service is appalling. I come to this Dunkin regularly, and I have witnessed kids tormented by a server named Kareem. He is the most rude person I have ever met in my life. He one time lectured a group of three kids for a good amount of time just for ordering at separate times. On another occasion I watched him kick a group of about seven kids out for talking too loud although they were talking talking at reasonable volume. He claimed they’re loud talking was giving him a migraine. Seriously screw you buddy; you should treat kids as equals to adults. I have never witnessed an account where a kid was rude or provoked Kareem for his disrespectful behavior. Kareem should get fired, or a stern warning.

HORRIBLE SERVICE
Kareem i believe his name is, is very rude to the innocent kids that come into his store and just want a couple donuts. A child came into his store and tried to pay in change for a pastry but he REFUSED to accept the currency in an unnecessary and disrespectful manner. One may think that he is like this to adults, but, no, he treats them with respect probably like he should with kids ignorant piece of crap.

My girlfriend and I went to pick up some late breakfast from this dunkin donuts around noon on Saturday, March 21. I am absolutely mortified by the way we were treated! We were totally scrutinized and harassed over our order. The employee, I believe his name was Karim, judged us for ordering latte lites with mocha stating that these were «fake lites» because we were getting «something sweet» added to them (referring to the mocha). He went on to ask me how many pumps of mocha did I want, I nonchalantly said a couple. He shook his head in disapproval and came back to the register to take the rest of our order. When I continued with donuts he scuffed about our latte lites some more then I asked for ketchup with my order of hash-​browns and he continued to make remarks on how absurd it was for us to order something with the word «lite». And, if that wasn’t enough harassment, when he gave us our «fake lites» he went as far to say, «I’m going to stop joking with you girls, but summer is approaching! Swimsuit season!!» I’m sorry, but no one has the right to be that ignorant to a paying customer, who was simply trying to order some late breakfast for her and her gf. This incredibly poor service has left such a bad taste in my mouth for someone that’s a daily dunkin customer in the downtown Chicago area, I think I just might move my business to Starbucks at least I feel confident that I won’t be harassed for being a paying customer.

Workers here are super rude. Make sure to know your order before you go up. Forget about asking any questions. Seriously just find a different dunkin. Or a Starbucks. The one exception is one of the workers — Kareem who is very polite and will remember faces and orders.

2 stars because coffee was good. I’m never excited about the service, but tonight was the worst. The guy taking order seemed irritated with me for no reason. Sorry if I was interrupting a quiet night??? Then I stood at the pick up section of the counter and he set my drinks by the register without saying anything. Supposedly because he thought I went to the bathroom. My coolatta had no whip cream and my iced coffee wasn’t even full. Mentioned this to him and he rolled his eyes and said sorry. They are not getting my business anymore.

This is the best Dunkin Donuts around. They are the fastest & friendliest group of workers I have EVER met… I go out of my way to go here I cant not say enpugh nice things about this Dunkin

I’ve started hitting this location on my way to work. Unfortunately, it doesn’t have a drive thru, but I don’t mind going in. The employees started recognizing me and my drink right away, and I find everyone to be very friendly. The service is quick, and I just love the tables of regulars hanging out each morning. It has an authentic neighborhood feel.

Not many Dunkins have powdered donuts anymore. Stopped for coffee and had the 2 donut «special» when I saw they had powdered.
Went to my van and the first donut was horrible. Nowhere near Dunkin quality. Decided to let them know. Walked back in, waved to a manager looking guy, and gave him the other donut. All I said was «These were very bad». Didn’t even ask him for a refund, just turned around and left.
Got in my van, and I see he’s walking out the front door. I’m backing out to leave, but I roll my passenger window down, and he says «what wrong with donut?». I tell him it was soggy and old. He says «we don’t make donuts, they ship to us.»
I’m thinking «who cares Psycho, it’s still your problem.»
Drove off. lol.

Fast and friendly service