Economy Auto Mart

THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! Michelle is the epidomy of customer service… Works with you from the first phone call to the last signature. Humberto is amazing… Mike makes you feel like you are an old friend. I didnt think we would or even could get approved but we did… There was no run around it was straight to the point of what to expect and how the process worked while in chapter13… Then there is BEAR Michelle’s dog… THE CUTEST LITTLE THING I HAVE EVER SEEN. My daughter fell in love… Whether you Live in the city, suburbs or neighboring state. I PROMISE YOU
… IT IS WORTH THE DRIVE. I will definitly be back…

Omg. These folks are great! You become like one of the family. Michelle is a living example of excellent customer service and trustworthy. If she calls you and say you are pre qualified for a vehicle after many have said no or tried to get over, count on Michelle to restore the representation of dealerships.
She called and said I would spend literally two hrs or less getting my paperwork done and that I would speak directly to her. After many bad experiences where people would call and say they’ll be the person to speak to and I get to the dealership and they aren’t there and I end up dealing with someone else saying something totally different. Not so with Michelle. She took care of me from start to finish and shout out to her cute little puppy that made my heart melt!
To top it all off, Roberto, who assists at the dealership with car showings went over and beyond his job by assisting me with getting new tires and brakes which is normal wear and tear on car vehicles all covered by them.
Also, the owner is so kind and sweet. He is a genuine guy who actually cares about what you drive and the cars he chooses. It shows. Great service and a huge wake up call to all dealerships. Get you a Roberto, Michelle, and owner with the gratitude of these folks and you may increAse your reputation! I’m totally grateful! Not to mention, even the finance company was amazing in getting me started. Totally excited!

Truly a blessing. This is a great team of people; Michelle, Berto and Mike. Everyone helped me from great customer service to answering questions. I was able to get a minivan that fits the needs of my small family. If you have are currently in a bankruptcy, discharged or not, this place will hook you up. Economy Auto Mart is a diamond in the rough of the city. But don’t take my word for it, experience it for yourself. Thanks Michelle for working everything out!

the real deal! 100%

I had the best car buying experience here! Humberto was incredibly helpful, patient, and supremely knowledgeable about each car. He took his time explaining the benefits or disadvantages of each car that I was interested in. I was able to select a car knowing everything about it, and knowing that it was perfectly suited to me, my personality and the amount of traveling that I will have to do! When it was time to complete my finance documentation, I did not have to negotiatiate, sit for hours, or hagle over pricing! Based on my preferences and budget, all of those details had been maticulously negotiated and finalized for me by Michelle, before I had even arrived. Michelle is AMAZING! She knows the business like the back of her hand and she will not leave your case until she has negotiated the very best price for you! I cannot speak more highly about this dealership and the wonderful people that secured a beautiful, low mileage car for me! Go here if you want a worry free, smooth, concise and respectful car buying experience, I was treated like a queen, I felt respected, I didn’t feel like I was settling for anything less, because of my credit history. Economy Auto Mart gave me a second chance to build my credit and not have to sacrifice safety or appearance with an inferior car to do so. If you are in the market to buy a car and your credit is less than stellar, go to Economy Auto Mart and see Humberto and Michelle! You will never have a better car buying experience ANYWHERE else! Thank you Humberto and Michelle, I love the experience that I had there with you and I LOVE my car!

I went into the dealership on December 5^th and I was given awesome customer service by Michelle, Mike the owner, and Humberto. The experience was great. I was able to pick out the car I liked; and, Michelle worked with me and got me a good deal with the financing.
They were very friendly and personable. They helped me when no one else would in my situation with being in a bankruptcy and having credit issues. I highly recommend Economy Auto Mart. They really care about satisfying their customers.
Thank you very very much!!!
God Bless you all!

This place is awesome if you need a NEWER, RELIABLE car and you have BAD credit. This is not for people that have a 650+ FICO score. You have other options available. Go to Carmax and look through 1000’s of cars. This service deals mainly with people that have bankruptcies, severe credit issues and can’t get financing anywhere. They are very much needed in Chicago because they provide an excellent service to a community that is normally forced to buy cars with cash.
They have excellent cars and trucks but somewhat of a limited selection. But if they tell you that, «You’re approved!» it is not like other dealers… that means you can come and purchase a car… for sure.
I saw some previous posts about their bad insurance and GAP insurance… these are not controlled by the dealer, they simply resell a product. You have to understand what you are reviewing! They took you and your bad credit and they sold you a great car… you got in an accident and now you are frustrated at them? Come on now… I’ve thrown up at a carnival and didn’t leave a review about the popcorn making me sick. lol.
If your credit sucks, you have repos, bankruptcies, liens, foreclosures… etc. Call these guys and get the info you need to buy. They will tell you how it is.

Thought I found some luck, that is until my car was total loss in an accident. What ever you do, DO NOT get their «in-​house’ insurance. I was very young at the time and didn’t know any better. After the total they gave a month and a half run around about pay out. To my disgust they send a check with their name and mine. Only I didn’t have too much of a problem with that as I thought part of the funds would go to me to get another car because it was financed. But no, they took every penny leaving me without a pot to piss in. These bastards will get whats coming to them. I had to dig into savings for a another car. Now tell tell me, is that insurance? more like a f&*king scam! I hope that fat B*&%# losses her job, crappy hole in the wall P.O.S dealership. I tried to call her and she ignored my calls, but little did she know the person I had call to pretend they wanted a car was sitting with me, she didn’t know she was being exposed for the lying cow she was. Somebody please, please shut this place down, no one would miss it.

Couldn’t be happier with my new car! I came here last month, expecting the usual run-​around, but instead I had the best car-​buying experience I have ever had! The business has such a great family feel to it and everything was suprisingly easy! I went to a few other lots on Western Avenue, but they all had high mile vehicles. These guys only had low mile cars. I would recommed this highly to any friend…

I had a friend recommend this dealership to me and I could not have been more thankful! Admittedly my credit isn’t the greatest but it doesn’t matter one way or the other here. I went online and found more than a few cars I was interested in, so I decided to check it out. The selection when I went was more than just adequate, I actually struggled for almost an hour between three different vehicles they had for me to choose between. The entire staff was friendly, courteous, and EXTREMELY knowledgeable. If you can’t afford to buy a new car, this is for sure the next best alternative!!!

BUYERS BEWARE: I was sold a Lemon here! I’m currently going through a legal battle to sue this company! Don’t I repeat DONT buy your car from them! You will regret it BIG time!
NO Stars will ever be rewarded for this place! There’s only one star because Unilocal won’t let me put no stars!

I went there last week– I thought there was no way I could get a car with my credit. Michelle hooked me up with an awesome 2006 SUV and a low interest rate. Unlike some of the other dealers, these guys have only newer, low mile cars.
A breath of fresh air from all the other dealers I’ve been to!