Stay away from this hardware store unless you wanted to be assaulted by the employees. My sister was assaulted by one of the employees. My sister was cracked in the face with a lock from this hardware store by an employee of this hardware store over some fruit stripe gum. This person and the manager should be fired. I say the manager too because that person failed to deescalate the situation properly. A physical encounter should have never happened especially with a weapon the employee obtained from this hardware store
Karen A.
Évaluation du lieu : 5 Chicago, IL
Love this store! The staff is always friendly and helpful. Anything you’re looking for, this hardware store has it. Walking in feels like walking into the corner stores that were around when I was a kid. I’ve found everything from pieces of cork for a bulletin board, to a water filter for my refrigerator, to ant bait, to dishwashing liquid. Ace is my friend!
Alex N.
Évaluation du lieu : 5 Chicago, IL
I’ve been to this Ace several times in the past few years, and the experience has been great every time. The selection is everything you could ask for from the only hardware store in the neighborhood; I’ve always been able to find what I’m looking for at a reasonable price. The staff is very knowledgeable and available to help. They have a great sense of what tools work best and have helped improve my half-baked ideas on multiple occasions.
Hina Q.
Évaluation du lieu : 2 Toronto, Canada
I’ve been here a few times to pick up the basics that I needed when we moved into our apartment. I don’t really have much to say about this place. The customer service sucks. I had to walk around in every aisle looking for someone and then finally found one person walking around aimless to help me… and they couldn’t even answer my question. Well, I walked out. I would only go back if I really need something fast and important. The store is small so it doesn’t have every little thing like a hardware store would have. Bad customer service… there’s no help. You’re on your own!
May Y.
Évaluation du lieu : 4 Hong Kong
Ace is my best friend. Since I am a sculptor, I visit Ace Hardware weekly. I have gotten copper tube, primer, paint and other materials here before, and I am mostly satisfied with the service and the quality of the materials. I was only disappointed once, when I had to return to the store three times to get tape and hang my photos. Three different staff had offered me different advice, and only the third staff was able to give me the right tape to hang my photos. Prior to that, my photos fell on the floor for the first time, and ruined the images. Although Ace is slightly more expensive than Home Depot, Ace has a better quality of materials and service overall. Therefore, I would prefer Ace to Home Depot. Item(s): 4 Service: 5 Décor: 3
Troy H.
Évaluation du lieu : 1 Chicago, IL
Crap. These folks don’t give a HOT(or cold) damn about helping you. They all run to the paint dept and hide from customers.
Cindy J.
Évaluation du lieu : 4 Sugar Land, TX
This is the place I go for copies of keys. They’ve never made a boo boo. Someday they will get that fifth star if they get their store to shine, lower their prices substantially, and slap a couple smiles across the faces of their check out people.
Peter H.
Évaluation du lieu : 3 Chicago, IL
Standard hardware store fare. Fairly helpful staff, although sometimes it’s a little hard to locate them. Otherwise pretty good.
Natalia W.
Évaluation du lieu : 4 Chicago, IL
This Ace has a knowledgeable staff(and honest if they do not have the answer) and is well stocked, especially given that it is not a terribly large store.
Jeanelle S.
Évaluation du lieu : 4 Chicago, IL
Being the granddaughter of a contractor and the daughter of an architect, I’ve spent a decent amount of time in hardware stores throughout the years. This hardware store pretty much always has what I need, and sometimes at better prices than the big chain stores. It helps me with my aim in buying locally since I can walk here from my house without too much muss or fuss. The staff here has always been very helpful to me and that goes for a ton. I guess they see a slight-of-frame girl who looks to be about 17 and they assume I need assistance. I just like that they save me time roaming about the aisles.
Nina D.
Évaluation du lieu : 4 Chicago, IL
I agree– the staff is very friendly and they have everything I have come there to find
Krsna V.
Évaluation du lieu : 4 Arlington, VA
One of the best hardware stores I’ve visited. The store is not big but they have all the essential items. The staff is very knowledgeable and helpful.