Eveready Flood Control

This is going to be long because I’ve got a lot to say about this business. I absolutely love them! Have you ever heard a business say they’ll treat you like family? Well that’s not Eveready Flood Control’s motto; however, it definitely should be! I was really distraught when my basement began flooding in an old house I purchased. On the top of my flood control box I found a considerably aged leaflet. I recognized the name from what I thought were advertisements coming to the house. This was the original system that was put in the house some 45 to 50 years ago. They were STILL sending check up and maintenance reminders! Imagine that after all those years?! When I called, they were some of the nicest people you could do business with; the person I spoke to was even consoling when I explained the amount of damage that had occurred. She made me feel as though everything would be taken care of and I wouldn’t have a thing to worry about again. They came out for a consultation, explained very thoroughly what had gone wrong, what needed to happen and got started right away. Although they had to dig a very huge hole in my front yard, you wouldn’t even know it if you saw my lawn today. In fact that part looks better that the rest of my lawn! This is an excellent business with top notch service and a very warm staff! Give them a try and fall in love! I know what this may sound like, but I’m a real customer. I swear it!!!

DO NOT USE THEM!!!
Had my flood control installed in December 2013. They left a muddy mess and I had to ask them to hose down the sidewalks before they left. Mind you, the city was supposed to inspect the final job for it to be considered complete. Eveready met with the city inspector for the final walk thru in April 2015! At this time, Eveready discovered my pump was broken and replaced it. When it still didnt work, they found out two wires had been crossed in the electric box they installed, which made the pump run continuously, which is why it blew out. So basically I had no flood control for over a year!
My lawn is a big mess — they were supposed to come back to restore the hole as it was built up too high, and also to re-​seed as it didnt take. I have called 3 times to leave a message for Pat, the owner, to call me. I want my 3 year warranty to start from the date of the final inspection and not the install date, since it was not operating anyway. Not one call received back since 4÷10÷15. Today, the number goes right into a busy signal.
BTW — My next door neighbor used Parks Flood Control — they come out in uniforms using their own logo“d truck and replace the hole with sod — not seed. Can’t even tell they were there.
And — Eveready basically closes for the winter so good luck getting in touch with them if there is a problem. The owner supposedly returns calls but I am guessing that is why the city inspector told me he finally had to put the request in writing in come out and inspect my flood control system. No one returned his calls either. I was told by Kathy in the office, there were two of us who slipped thru the cracks on the inspection. Two too many for me! Run away!!! I will try and post a picture too.

STEER CLEAR– BBB «F» Rating and LISA MADIGAN FILED SUIT against them for DEFRAUDING HOMEOWNERS… We didn’t find this out until after giving them $ 1000 deposit. They claim they sent a refund check but it never came. We sent them a letter and it came back «undeliverable». Then they stopped returning calls. Then they went to the police department and claimed we were harrassing and threatening them. WHAT??? These people scammed others as per the BBB/​Goverment Action, and they think 4 or 5 unreturned phone calls a day is too many calls to get our money back??? Steer clear. No reason to risk your hard earned money when there are many more reputable flood control companies out there (and less expensive too). Very unprofessional also. If Pat Regan comes to your door… Slam it Shut. READ THE BBB Reviews!!! I wonder if they wrote the positive Unilocal reviews themselves because after reading BBB, I find it hard to believe there are happy customers out there.

We recently moved into a house that has an Eveready flood control system in the front yard. Had them out to check the system and they were fantastic. The owner himself (Pat) came with an apprentice and they did an amazingly thorough cleaning of the trap, full inspection and walked me through the control panel/​fuse box in my garage so I know how to understand when it’s working and how to test it. Gave me recommendations on some maintenance (the system is from 1973 and hasn’t been checked in over 15 hours, the last time the previous owners called them) and while they stressed the importance of replacing some pieces they didn’t give a ridiculous false sense of impending doom that some servicemen give. They also took the time to check my sump pump and ensure I understood how it worked, not to mention checking the drain in my garage, which happens to be broken.
I’ll definitely be working with his company for all my flood control needs.

I am thrilled to say that my basement hasnt flooded since we have installed an Eveready Flood Control system over a year ago! We have had multiple plumbers and companies that have claimed to be able to keep our basement dry however they all misrepresented their abilities and overcharged for zero results! Finally, I was referred to Eveready and it was a great experience! Besides being professional, honest and prompt, their service surpassed all of the rest! The technicians were knowledgeable to the many products that Eveready manufactures and installs. As far as with their work, we were given a written estimate and written warranty of all work performed.
They also filed permits with our city and scheduled all necessary inspections.
Overall, I would like to give Eveready an A+ excellent rating for a solid company! Highly recommended! You wont be disappointed!

DO NOT USE THIS COMPANY!!! They already have BBB claims against them! They are doing a job next door and apparently, their system is to work a day. leave all the equipment in on the block for a week, work another day, then repeat. They leave rental trucks on our street for a week just sitting there. Do they pass this cost of a wasted rental on to the customer? Let’s not find out!

Our building had a flood control system installed due to flooding of the garden unit whenever there was a significant amount of rain and the sewers on the streets couldn’t take it away fast enough. Eveready was great about coming out for an estimate, installation (once we got a date) went smooth and all was great until it came time to restore our front yard.
Replacing the dirt and plants would not happen until Spring, we had our install during the Winter. This is what Eveready refers to as ‘restoration’. After making several calls over the last 4 months, we still have not received a phone call or a restoration done to our front yard. Instead of leaving a big sink hole in front of our building, we purchased dirt and filled it back in ourselves. Something that we already paid for as part of our installation.
I called Eveready today and spoke to a woman. She was very kind and apologized for what has happened. However, that was all. If you plan to use this company for a flood control system, better make sure that you get a restoration date in writing. Or at least plan on doing it yourself.
Extremely poor customer service is how I am basing my review. They take your full payment, but do not give you full service. Based on my experience with something as small as my restoration, I’m afraid what it’s going to be like if it ever needs service.

We’d spent five years with a flood control system in our basement that amounted to a pit in the basement under the floor with a 10hp pump plugged into the wall. Since we’re finishing the basement, we decided to invest in a flood control system.
Thanks to the fact that our neighborhood sewer system dates back to 1896 (per the Alerdman’s office), the flooding in our area is significant — we’re right in between two branches of the Chicago river. Eveready came out, poked around, gave me an accurate estimate, and respected my timeline, since I was under the gun to get it done.
The basement has been damp and musty for the six years we lived here.
It’s not damp anymore, and when everyone else on the block floods, our Eveready pump in the front yard sends all the excess water right back out. The office staff is competent and friendly, and the workmen don’t waste time. Highly recommended.