Express

Walked in here on my lunch break; I was waiting in line to return and purchase a couple of items and an employee must of saw that I was pressed for time so while he was busy working on something, he decided to stop what he was doing and helped me. He was extremely cheerful and answered all my questions. Everyone who helped me in the store was courteous (guy who let me in the fitting room) and I guess I was kinda pleasantly surprised as Michigan Ave stores can get kinda snotty. I’ll be honest I don’t really shop at Express but whoever is hiring their Sales associates is doing their job. Happy holidays!

First time shopping at Express was a huge success! (Hey that rhymed!) And it is all thanks to the wonderful staff at the Michigan Avenue location.
I wish I could remember the names of the two gentlemen who helped me shop over the two days I was in the store, but it doesn’t really matter. On both occasions I stopped in Express during non –peak hours so I was expecting great customer service and that’s what I got.
Even though the men’s section is fairly small (just like every other retailer… ugh! Why can’t there ever be gender equality represented on shopping racks ha) I still got what I needed. It seems to the quality at Express has stayed true over the years. Unlike some other brands who have kept their price point but have started using crappier materials.
The best part of this day was finding out they had a buy 1 get 1 50% off deal. Major score. I wasn’t planning on dropping over $ 150 but if I wanted to I could’ve done some damage.
If you want a great shopping experience where you know you will be taken care of, in a non-​hawking manner, this location is prime!

Very helpful staff. They chose my engagement outfit 4 hours before my photo session!

This Express felt like most of the other Express stores I have been to in the past. Similar set up with men on one side and women on the other. The men’s selection was less than what the women section had to offer but I wasn’t an active shopper so it didn’t bother me.
They had dressing rooms all the way in the back but also a few to the left of the checkout counters in the middle section of the store.
Didn’t see washrooms or water fountains here.

I went to Express yesterday and several employees helped me. Everyone was nice, the service was excellent. Also everything seemed to be on sale, buy 1 get 1 for 50% or more. The store honors online coupons and there were 2, one for 30 off 100 and another for 80 off 200. I wanted $ 200 worth of stuff but most everything was cheaply made. Some of the button down work blouses were sheer. The shoes were Payless quality. I couldn’t find anything leather in the store including belts. And a lot of the clothes looked cheap like Forever 21 quality at Zara prices. I shopped for a long time and found a great pair of $ 60 leggings (with loose threads) but didn’t see another pair I liked enough to spend $ 20. I also got a $ 50 wool hat, it’s the exact same quality as a $ 15 H&M hat I own so if I find something similar in for less I’ll return it. The clothes they make for men seem very nice and even in ads women are wearing micro dresses and men are in suits. Express is great for men, vegans and clubbers. I would only recommend shopping sales and bringing a friend.

It’s blocking distance from the office. The staff at this location is very nice and attentive. They have a great selection of items and I love their lip gloss :)

Been searching for a place to buy skinnys. They had the best selection in picking out jeans. It was a madhouse in there with the 70% off in the boxes.

This Express location was just A-​OK — didn’t stand out in a bad or a good way. I came here to look for my graduation dress, and was able to walk out with a satisfactory purchase. I don’t think the dress was worth the $ 80 (pre-​tax), but I was getting pretty desperate to find one (and too lazy to keep looking). They do have some pretty amazing sales occasionally (extra 30% off or so from the $ 9.99 pile), but I rarely find something I like from those piles. The workers aren’t particularly helpful or friendly, but they get the job done.

Just bought my graduation dress here this past May! 30% off select dresses at the time! The dress was still a bit expensive, but the dress looked absolutely beautiful! If it was more affordable, I might shop here more often.

Because we all need a clean-​cut, professional look.

Clothing styles, variety, and fit aside, this store is lacking when it comes to customer service. The employees are very rude when asked for help (one has even bumped me aside to hang something on the same rack I was shopping), and there is usually a huge line to check out with people working only two of the four registers at the speed of narcoleptic snails.
If you NEED to buy an item, then you do what you have to do, but in the past, I have gotten so frustrated I got out of line without buying anything. Wish they could get it together because I do like shopping at Express once in awhile!

OK, so I have to write this review based on my limited experience.
Don’t get me wrong, I have shopped at this location before and it’s been great. I love their clothes (most of the time. The flowers need to go), and they have great coupons.
But this particular review is for one of their employees, Chanel, and her hospitality towards us. I took my daughter into the city, and it was before 11, and our restaurant wasn’t open yet. All of a sudden, she looked at me with «that look» in her eye and told me she had to go to the bathroom. Uh oh…
So I ask the nearest employee, Chanel, if they have a bathroom. She went out of her way to bring us to the dungeouness employee area downstairs so that she could use the bathroom. She didn’t have to do that, but she did. She could have just said «we don’t have a public restroom» and been done with us, but she was SO sweet and took time out of her day.
THANK YOU, CHANEL!

Express jeans are CHEAP! I bought a pair less than 6 months ago. The button is coming lose and the material wore a hole in the knee. Other jeans I“ve had lasted 5+ years. Express jeans can’t make it 6 months. BIG FAIL EXPRESS!

I try and pretend like I don’t like Express, when I actually do. I pretend like I am not into the high, sophisticated fashion that Express offers, but every single time that I go into a fitting room, the clothes that I walk out in do wonders for me. It can be pricey, which I don’t like because I am a cheapskate, but my mother says that it is good to splurge on certain key items because of the good quality and the clothes will last longer. Whatever, I’m still pretending like I don’t like Express.

I used to love this place in college when there was some cheap stuff, as well as pricier items that were better quality and more fun. Now it seems like everything is really poorly constructed– I distinctly remember trying on tops in the last year and thinking they looked that they had been sewn together lopsided and not on purpose– and its all gotten more expensive anyway. Weird. Have to admit I do like their editor pants though.
Is there even an Express in water tower anymore?

great clothes but only if you have the bank account to get it with. just a weeeeeeeeee bit 2 pricey for my blood.

This is a nice store to get clothes. They have lots of good styles and everything is really fashionable. The only this is that everything is really expensive which is not a good thing at all.

Nice stuff but is it just me or is their stuff getting pricier and quality not as good as it used to be? When they have sales — it’s definately the place to hit up — service is better and faster here than the big Express store on Michigan Ave.
Also, their sizes have changed — they’ve gone with the whole vanity sizing so now, trying to figure out my size drives me nuts here!

Expensive… but look out for their periodic sales where they put everything in the store on sale. You can really score some great deals here during that time!

Their regularly priced clothing is super expensive but they always have amazing sales. This location is particularly nice because it is very spacious and you can actually browse without bumping into a million people, unlike the one directly on Michigan Ave