Limited Express

This was only my 2^nd time in this store. I don’t shop a whole lot for clothing, but this store is memorable. The associates are friendly, without being pushy and annoying. They give a genuine smile and appear happy to be assisting you. Good variety of sizes as well.

So an update is warranted after today’s episode at my favorite store: Express. I usually go to this location if I ever need to buy anything. Today was one of those days that really got to me. They rip you off… or at least try!
First off, it was a Friday and the store was rammed with people. When you walk around the store you see the signs that state «Buy 1 Get 1 —.» With this said, let me begin… every person working there was walking up to me and explaining to me the deal and how great it was and what not. I ended up buying a couple things that had this deal going. I waited in line for about 15 mins since it was so packed. When the woman rang up my order, it didn’t add up to what I expected when I did the math in my head.
You have to watch out and pay close attention to the registers when your purchases are being scanned… the staff at the cash does NOT know about the promotions and the big banners that are in their own store in regards to their merchandise. She rang up my order with the original prices. I had to tell her myself what the deal was.
This is not the first time this has happened. It has happened more than once and on different occasions at different months. BE CAREFUL! The staff does not know the deals and is clueless!

I have always been a fan of Express, but this store tops the other locations in customer service. I came here last Saturday, which as well all known Saturdays on Michigan Avenue can be hell, to return a pair of shorts. One of their sales associates approached me while I was looking at their jeans. She was super nice, knew the products well and most of all didn’t try to stick me in those horrible ultra low rise jeans most stores try to do. Sorry I am way too old to wear ultra low rise and understands the whole world should not see your backside. The jeans fit perfectly! Checking out was a breeze and the sales associates there are more than helpful! Gotta say this is my favourite location.

Here I was… wandering around on down Michigan Avenue on the evening of Black Friday… I thought all the deals that were going to be had would have been had by 5 am.
I was wrong.
Express, you impressed me.
Great selection, great BF deals, and I was able to use my coupon. Darn you for allowing me to use my money with such ease!!! The line moved quickly as well, which is something I can’t say for the Woodfield Mall location!

I have been in this store about 10 times before giving up on it. They have terrible customer service; the store is always a mess; sales associates never have any training to help with purchasing; quality is cheap; dress shirts (men’s) have been there so long that they have faded. They are anti-​union and pay their employees nothing.
And their manager or whatever he his… A tall black guy is such a dick when you try to make a return. ZARA is right next door, and is so much better.

Of all the Express locations I have ever been to, this location has the BEST CUSTOMER SERVICE… no contest!
Simply put, I get in and I get out having had the most effortless experience ever. The staff is organized, friendly, and knowledgeable. Everyone really seems to care that you find just what you’re looking for. I’m beyond grateful and pleased!

To be honest, I had been to Express before in Miami and was not impressed. I really never thought I would step foot in one again, let alone make a purchase. However, I needed a red shirt (USA Today says guys that wear red shirts get more attention and more sex)! and I remember that Express had plenty of colors to choose from. So, I went into the one on Michigan Avenue on a busy Sunday afternoon.
I was instantly greeted by Adrian. I found him both helpful, polite and genuine. Not only did I get my red shirt, I spent $ 200 on jeans and other shirts as well. Although I may not return to the Express in Miami, I most certainly would return to this one — mainly because of the outstanding service I received this day, from Adrian in particular!
Great Job and Thanks!

This review is for the AWESOME service I had here after a day of searching for a pair of dress trousers that didn’t fit like I was a middle schooler from the 90’s. I needed them for work and I was nearly in tears (yes, I am very emotional) trying to find a pair that wasn’t über expensive.
I asked the girl working there (I think her name is Jaime? Jess? Something with a J. The pretty red headed tall girl) where the dress pants where and she immediately walked me over to where they where, starting piling black dress pants in my arms while explaining the different cuts and then got me a dressing room, different sizes, etc. She was super helpful, friendly, and knowledgeable. Look for her if you need help finding something!
I was in and out of there quickly, I found the PERFECT dress pants, that feel like they won’t fall apart in a month and I am only out 50 bones. Not too shabby.
It was a very different experience than Forever 21. When I asked for help there she said «we don’t have any… i don’t think» in a way that meant «this store is so unorganized and insane I have no idea either» Haha.
Great place for dressy staples. A ++.

They have great clothes. Well fitting, quality made, sale prices are decent… but they need to do something about the incredible lines to GTFO of the place. Hire some help or hurry up.

The high rating is for the excellent service.
I’ve been trying for a while to find shirts and pants that fit me well, but I am thin so it has been difficult. This was my first time at Express; I had heard they had fitted clothes, but I wasn’t sure what to expect. They had a limited selection of styles (essentially one style of formal shirts and two styles of formal pants) but they had a good selection of colors and sizes, and the attendants knew the selection well. I picked out a few things I liked, asked an attendant for a fitting room, and discovered everything was much to large… The attendant suggested one style of pants, fetched me the smallest size and also found their smallest shirt (I didn’t need to leave the fitting room area). We eventually found a shirt that fit well! (the 1 MX xs 13.5 fitted) Unfortunately they only had a few colors in that size and not the colors I wanted. Even the ³⁰⁄₃₀ pants (in the more fitted style) fit large, but the attendant was reluctant to admit it (I suspect she wanted the sale). She did eventually suggest tailoring. I ended up not buying anything, but I got cheery, helpful service and hope to find an Express with a greater selection of colors in my size.

Yes, I have shopped at this store since the 90’s. I still have a floral skirt that my Aunt gave me and it’s still as beautiful as the day she bought it.
For some reason I find the stuff over priced but I think the quality is better. It’s a little boring for my taste. I have jewerly from this place as a Birthday gift and love it! I used to be nuts about this store when I was in Highschool.
My guy friends love Express.

I love Express in general — but this one in particular has AMAZING customer service.
Every time I have been in here, they have been very accomodating and wonderful. It was really busy when I was in there last Friday, but instead of making me wait 20 min. for a fitting room, they let me go in one of the men’s ones. They are super friendly and very helpful.
I needed to make an iffy return today and was prepared to have to defend myself about it, but I didn’t even have to finish my sentence before the cashier was already ringing it up for me. She was super polite and wonderful. Then, as I was leaving the guy at the front gave me a really warm «thank you» and «see you next time» even though I obviously hadn’t even bought anything.
I know a lot of that is their job, but there were extra touches that really brightened my day and I highly recommend this particular Express!

This Michigan Ave location of Express is fantastic!
It always has a huge inventory, and the sales associates are very helpful! In the back of the store there is a big selection of clearance items. While other retail stores on Michigan Ave have long waits to try on clothes, the sales associates work diligently to make sure that everyone is able to try on clothes right away!
If you are looking for an Express store make sure you try the one on the Avenue!

Their casual wear is just copy and paste abercrombie b.s., if you like that then more power to you. But what really makes this place stand out is the dress/​business clothing. A rainbow of men’s dress shirts is what makes this place really pop. You can come here for the interview shirt and still be in style hitting up the clubs. I like them because they keep slim fitting stuff which is really good because you don’t have to chuck out as much as you do if you were getting the same stuff at Bloomingdale’s. The prices vs Style ratio is amazing.

4.5+ Lov the separates and skirts and dresses here. Also, love checking out their accessories. Good sales and good location after work! *wink

About 50% of my wardrobe is from Express.
This includes almost all my going-​out shirts, all my suiting, some really badass leg lengthening jeans, some CUTE dresses, and a ton of other stuff.
And since I work about 4 blocks from this location, I make a point to stop in at least once a month and see if I desperately need anything.
The other day I was in because I needed a pair of dark, trouser-​y jeans. And I found a pair and they were PERFECT and made my short short legs look about 3 miles long.
And THEN the most amazing salesguy ever gave me $ 25 off.
For no good reason.
I wanted to give him a hug — it’s probably one of my more awesome shopping experiences ever.

Express is one of my favorite stores. They occasionally have great promotions going on. Their style is great and have very fashionable clothing! You’ll find me wearing most of my clothes from Express. Unfortunately, their smallest size is a 0 which in reality fits more like a 3… I don’t fit well into their pants, but still love them.

This posh clothing store along North Michigan Avenue and Huron is in the same red granite building (the generically named City Place) as the Omni Hotel. The building was designed by the architecture firm Loebl, Schlossman & Hackl in 1990.

Their jeans never fit me right. I like the tops but if nothing can fit my bottom then the place is not worth going to. The dress pants are okay but I prefer getting them from like Escada.

Express used to be cheaper but if they’re having a sale, they have some of the better work clothing that you can wear — I always get my dress pants there whether it be the publisher or the editor — they always fit in all the right places.